So first the good. They had the size of the jersey I wanted. But the bad: They charge for shipping on orders over $100. Many competitors don’t do that. I could live with that if they shipped... See more
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See what reviewers are saying
Consummate professionals. Website is functional, great selection, decent turnaround time, customer service is tremendous. I've ordered dozens of kits from them, they have not disappointed. If i... See more
Deceptive shipping and poor customer support. I paid for Express 2-day Shipping and my order took 4-days to get to me. Customer support claims that it arrived in 2-business days and refused any refu... See more
SCAMMERS!! This website is an absolute scam, please please please do not order from here. I ordered a jersey that was supposed to arrive in 3 days and received an email from World Soccer that it would... See more
Company replied
Company details
Written by the company
WorldSoccerShop.com is the premier online store for soccer fans and players with the largest selection of officially licensed club and national team jerseys as well as soccer cleats, jerseys, and more for the active player. Powered by Passion!
Contact info
101 25th Street North Suite 105, 35203, Birmingham, United States
- 1-800-277-7255
- info@365sport.com
- worldsoccershop.com
2.6
Poor
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 46% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Terrible business
Very poor quality jerseys and shipping took over a month! DO NOT BUY FROM HERE!
August 10, 2022
Unprompted review
Reply from WorldSoccerShop
Joey,
Sorry about your experience. Can you send me your Order # so I can look into the order.
WorldSoccerShop - https://www.worldsoccershop.com/ - buys directly from adidas, Nike, Puma, etc with our jerseys being officially licensed by the club from the brand partner.
David F
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Absolute garbage material
Absolute garbage material. I ordered 3 Barcelona jerseys and sweaters. And it’s the cheapest quality material and the Barcelona logo is a sticker. Garbage.
August 4, 2022
Unprompted review
Reply from WorldSoccerShop
Mustafa,
Sorry for your experience. Please send me your order # so I can look into your order.
WorldSoccerShop - https://www.worldsoccershop.com/ - only carries official Barcelona gear with all of the jerseys purchased directly from Nike. If there is a defect we are happy to exchange the jersey for another one.
David F
Waiting for refund, counterfit items
I had to return 2 ítems of an order I placed. The process was simple but a bit harsh at the begining. The other ítems on my order (all football Shirts) were fines.
July 31, 2022
Unprompted review
Reply from WorldSoccerShop
Osvaldo,
Again my apologies for the issues. These are from ABA Sport although I don't know the exact details with the barcode included with the item.
I see that these were ordered in July. If they still have the tags and have not been worn you can return them for a refund.
David F
Osvaldo,
Sorry about your shopping experience. Can you please send me your Order # and I will look into the order? We order and receive all items direct from adidas (or other brand depending on club/national team) so all items are officially licensed.
David F
Excellent online store
My delivery was right on time, excellent quality, prompt customer service, would definitely buy here again, glad i didn't get carried away by the bad reviews!
July 13, 2022
Unprompted review
Reply from WorldSoccerShop
Thank you for taking the time to leave a review. We believe we have the best selection of officially licensed soccer gear in the US and our team works hard to process and ship all (in-stock) items within 24 hours. I hope you enjoy your jersey, cleats or whatever you may have purchased and will ship with us again.
David F
More of a question
More of a question, The new barcelona jersey is available in 3xl will it be us/uk sizing or will it be like china and to small, before i order ?
June 25, 2022
Unprompted review
Reply from WorldSoccerShop
This is an officially licensed Nike product so you should be good with your standard size in officially licensed Nike gear (not counterfeits). With Nike standard increases in sizing the jersey should be in the below range for the 3XL:
• 50-53 Chest
• 44-47 Waist
• 49-52 Hip
• 36 Inseam
Hope this helps.
David F
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WSS sucks
I ordered a jersey from here, and I was going to get two. They had my size, but they didn't have my cousins size. So I ordered from here, and the other jersey I got from Lids. Both jerseys I ordered on the same day, WSS 1st then I ordered from Lids. My cousin has already received his jersey, he got it on Wednesday, this week. I won't be getting my jersey till next Tuesday. I get that the pandemic has changed the shipping game, but I'll be honest. I wish I would of ordered my jersey from Lids as well. Moving forward, I will no longer be purchasing anything through WSS. I spoke to a Brittaney via email, she was no help at all, and then I got an email from Jonathan, as Im just going to refuse the package. So now I got to order it from Lids, and I'll just wait patiently a bit longer, I mean heck, I bet I'd still get the jersey from Lids before WSS's even gets to me. That'd be sad. Anyways, my recommendation, is to not buy from WSS, but get your jerseys from a different source. These guys suck, can't even refund the shipping, yeah will now you can refund the whole order, as I said, I'll be refusing the package at the doorstep.
Order# 74890980686369880035 (FedEx)
Order# 422487699
Edit: David I have a question, so yesterday, you told me that the order should of arrived today, and what do you know, of course nothing. I'm not surprised however. So tomorrow will be 2 weeks exactly from the date of order. When I refuse this package, what, am I gonna have to wait two weeks to have my funds back in my account. I mean seriously, this is the worst experience I've ever had to deal with. This is really ridiculous, man you guys should be ashamed of how y'all do y'alls business. I really hope for future customers sakes, that you guys up y'alls delivery service, because this has definitely been the worst.
Edit: 16 June, Thursday
David, it's now been two weeks, still no jersey. This is ridiculous, I need my money back asap, and I don't mean in two weeks, I need it asap. I've sent the last customer service representative that made contact with me through my email, so get it done. You know I will say this, I've shopped with y'all in the past, and I've never, ever had an item ever take more than two weeks to get to me, oh and FedEx, yeah they may have lost the order, I can't see any details from their webpage. Y'all need to figure out y'alls shipping, cause no one should ever have to wait two weeks for an item that was in stock at the time of purchase.
AJ B.
June 11, 2022
Unprompted review
Reply from WorldSoccerShop
AJ,
My apologies for the time it took for delivery. We are happy for you to reject delivery or return for a refund of the jersey price. The Club America 2021/22 jersey is a great jersey. The club has done a great job with Nike with some bold looks for the team.
I know you are frustrated but will note the Lids jersey is currently $89.99 although it may get to you faster. We are happy to work with you on any decision you make about returning the jersey.
David F
Sorry for the issue with your jersey. We are happy for you to return the item for a refund. I checked with FedEx and package is still scheduled for delivery tomorrow.
Can you please send me your WSS Order # and I can look into why the jersey was delayed.
Thank you,
David F
I would like to refund my order
I would like to refund my order. My order number is 422487570. I would like my money back asap. I’m also Canadian so I paid in CDN. The total was $373.10
June 3, 2022
Unprompted review
Reply from WorldSoccerShop
Nicholas, Thanks for your review. I have forwarded your request to cancel and refund your order to customer service. I am unable to process refunds as I only manage our customer reviews. It would be helpful if you also contacted customer service directly: contact customer service at info@365sport.com or call customer service by phone 1-800-277-7255 to speak with a sales agent.
David F
The worst experience ever
The worst experience ever. Do not order from this website.
May 7, 2022
Unprompted review
Reply from WorldSoccerShop
Thanks for your comment. Please let me know if I can help you resolve your issue. And the issues you faced so we can work to improve the site. Please send me your order # and I can look into the issues and get back to you.
David F
Well worth it. Beautiful Jersey
To Canada in under 7 days even with FedEx carrying most of that wait time. Beautiful Jersey. Authentic as promised. It fits perfectly and I am pleased with the purchase. Will order again.
March 28, 2022
Unprompted review
Reply from WorldSoccerShop
Thanks for the review. WSS carries the best selection of authentic gear and work hard to get orders shipped quickly. Congratulations on Canada qualifying for the World Cup. It will be an exciting winter for Canada.
David F
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Who's my carrier for my cleats?
I ordered some soccer cleats and i got the tracking number but i dont know who the carrier is. I'll give a 5 star if y'all tell me who the carrier is.
They told me my carrier thanks
March 22, 2022
Unprompted review
Reply from WorldSoccerShop
Maria,
Thanks for your order for the PUMA FUTURE Z 1.3 Tease FG/AG. This item is not due to be delivered to our warehouse until early April. Once received it will ship out via FedEx ground. I will request this be upgraded to 2nd Day.
For additional questions, please contact World Soccer Shop customer service at info@365sport.com or call customer service by phone 1-800-277-7255 to speak with a sales agent.
David F
Good quality products, just expect delays
Have shopped several times with them and am happy with their quality of products. Only issue I really have is that their shipping is generally pretty delayed or on backorder. Other than that, a good spot.
January 23, 2022
Unprompted review
Reply from WorldSoccerShop
Marcos,
Thanks for your review. We work with the brands (adidas, Nike, Puma, etc) to carry the best and official products for clubs and national teams from around the globe.
We are always looking for ways to improve our shipping process. In stock items ship within 24 hours but there have been more issues related to backorders some due to global supply chain issues. Please make sure to note if an item is customized as these take longer to ship.
David F
Very fast shipping
After reading some reviews I was skeptical about ordering from the website. I still went ahead and order a chivas authentic shirt, the shipping was very fast i was supposed to receive it on Dec 22 but actually arrived on Dec 16 which is amazing the item was just as described
I definitely recommend this site and will continue to order from here
December 17, 2021
Unprompted review
Reply from WorldSoccerShop
Margarita,
Happy holidays and thanks for the review. Glad you love the jersey. Please order from World Soccer Shop the next time you need a jersey and make sure you (and all those considering WSS) order direct from our site - https://www.worldsoccershop.com/ - as many sites are designed to look like our site but don't provide the same great product and customer service.
David F
Will never buy from this company again
I ordered soccer boots in July. Sent them back because I decided to buy locally, I STILL have not received my refund and it has been 5-6 months.. I have called the company on numerous occasions and they change their answers everytime. Some of the employees are nice and its not their fault but in general the customer service is atrocious.
December 9, 2021
Unprompted review
Reply from WorldSoccerShop
Sam,
Sorry for the issues and delay with you refund. Can you please send me your order # and I will look into the status? We work to quickly refund customers on items returned in proper condition.
David F
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Buyer Beware
Buyer Beware
Do not use this company they are scammers and operate in a fraudulent manner. Action has been taken against this company and they will be handled accordingly so they are held accountable and are not able to defraud any more innocent customers.
All of their responses are generic and hold no value. Worst experience in all my online shopping experience. If you value your money that you work hard for - DO NOT use this company.
December 1, 2021
Unprompted review
Reply from WorldSoccerShop
Sorry for the issues with your order. I'll try and make sure this is not a generic reply. Please send me your order # and I can look into it for you.
Or you can contact the World Soccer Shop customer service at info@365sport.com or call customer service by phone 1-800-277-7255 to speak with a sales agent.
Thanks for your patience as we work to get your order issues resolved.
David F
I order a Arsenal Goalkeeper (XL…
I order a Arsenal Goalkeeper (XL 2019/20) top back in December 2020 as a present, It took weeks to arrive and the quality of the shirt was POOR. I used the website information to return the product as the confirmation email gave very limited information on exchanges and returns. It explained that I should post write the address on the parcel and write the reason for return in the parcel. How do I go around a refund which I still haven't received? Order number #56683
December 1, 2021
Unprompted review
Reply from WorldSoccerShop
Zac,
Unfortunately #56683 is not an order number for World Soccer Shop. There are many copycat sites that are made to look like ours but do not provide the same quality and service as WSS. Please make sure you visit WSS directly - https://www.worldsoccershop.com/ - or can contact customer service at info@365sport.com or call customer service by phone 1-800-277-7255 to speak with a sales agent.
David F
TOO MANY DELAYS
my shirts nearing 5 months of not being delivered and i wouldnt put it past them to delay another 2 months waiting neary half a year for an order is ridiculous
order number 420395662
November 27, 2021
Unprompted review
Reply from WorldSoccerShop
Jonathan,
Sorry for the delay on the shipment of the Inter Milan 21/22 home soccer jersey. This item is backordered with Nike as they wait for delivery from Asia. World Soccer Shop is a priority Nike customer and will get is as soon as it reaches the US warehouse.
Remember that you are not charged for an item on back order/pre-order until it has shipped. You may cancel an item on back order/pre-order at any time before shipment. Also, please keep in mind that back order/pre-order dates are subject to change and you do not pay additional shipping for back orders/pre-orders.
David F
I ordered a customized jersey more than…
I ordered a customized jersey more than a week ago and they refuse to tell me anything other than it's being customized still even though they told me it should ship out 2 days ago! I called customer service and they won't give me an estimate on when it will ship! Don't order from this place unless you feel like waiting an extra month just to get your product! I have orders from here before and had no problems but it's not worth it anymore! My order number is 421005916.
November 10, 2021
Unprompted review
Reply from WorldSoccerShop
Nicholas,
Sorry for the delay shipping your customized Bayern Munich 21/22 Third Jersey. A cool looking jersey.
I confirmed it is in the customization department and should be customized soon. Holiday shopping started earlier which caught us a little off guard and has caused some delays in the customization.
We have waived your shipping charge. Thanks for your patience.
David F
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Don't order from this site
I ordered a jersey in July and was just told it's back ordered until mid-December. Waiting 5 months for a delivery is absurd. Definitely not using them again.
November 9, 2021
Unprompted review
Reply from WorldSoccerShop
Justin,
Sorry for the delay on your order. Please send me your order # and I can look into it for you.
Unfortunately, I can not speed it up if it is backordered but can help evaluate other options.
David F
order soccer cleats from the world…
order soccer cleats from the world soccer shop and also talk to the customer service, they still haven't shipped the order in three weeks. My order number is 420549814
October 6, 2021
Unprompted review
Reply from WorldSoccerShop
Prakash,
UPDATE - I had someone research and resolve the issue. Your order has shipped and is scheduled for delivery today - FedEx 284644436359
Thanks for your patience.
DF
Sorry for the issue and delay with your order. Can you please send me your order # and I will check on the status.
All orders for in stock cleats have shipped so yours order should have shipped unless it is on backorder.
David F
Placed order July 17 still no update…
Placed order July 17 still no update after confirmation. Sent customer service email and still no response. Order # 419947386
September 9, 2021
Unprompted review
Reply from WorldSoccerShop
Michael,
Sorry for the delay with your order. I reviewed your order and the Chelsea jersey is on backorder from Nike. It is due to arrive in late September but I know some supply chains have been delayed over the past couple of weeks.
Once received it will be shipped to you.
David F
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