Worldwide Wholesale Floor Coverings Reviews 

388
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

Pretty shoddy customer service. Their guy Marty is a snake oil salesman. He just won't stop selling even if it is not right for the customer. Yes it might be right for Worldwide but not for the custom... See more

Rated 1 out of 5 stars

My salesperson was VERY nice, but she should have informed me that the padding (or should I say lack of) was extremely lame. I would have upgraded as you would never know there was padding even place... See more

Company replied

Rated 1 out of 5 stars

This company is the worst! They tell you 2 weeks and then 6 weeks later, still no materials. Keep getting assurances from them it will be in and then they never call and you have to chase them around... See more

Rated 1 out of 5 stars

Very disappointed in customer service. I ordered a floor, and they calculated the area wrongly and sold me 20% more than needed (over and above the 20% excess for wasteage) They admitted the mistake-... See more

Company replied

Company details

  1. Furniture Store

Information provided by various external sources

If you've never been to one of our stores, get ready to shop from the largest in-stock selection of flooring in New Jersey. At Worldwide, you'll find thousands of styles of wood, carpet, area rugs, ceramic tile, natural stone, vinyl and laminates to choose from in endless styles, colors and textures - and all at wholesale prices! There's no store quite like Worldwide, especially one that's open to the public. Visit our New Jersey locations in Edison, Fairfield and Lawrenceville.


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1.1

Bad

TrustScore 1 out of 5

388 reviews

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1.1

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(388)

1 review in the last 12 months

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Rated 5 out of 5 stars

Total floor replacement

Worldwide Wholesale was a pleasure to work with for my new floors. This is the second time I’ve used them and still appreciate their professionalism.
Although scheduling communication could have been better, I will recommend them to my family and friends. Already have recommended them.
Keep up the good work.

June 22, 2018
Unprompted review
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Rated 5 out of 5 stars

I always come back for more

I am a Landlord. Worldwide has just carpeted my 7th apartment. Because of their great pricing, I can upgrade my carpet choices to something better than usually found in a rental units. I get a better quality tenant that way.
Besides prices, Worldwide has their act together in measuring, scheduling, and installing. It's all very intentional. Their installers have all been very good at what they do. It's a great comfort knowing Worldwide is there when I need them - and I don't have to worry about ANTHING!

June 19, 2018
Unprompted review
Rated 5 out of 5 stars

Great carpet and terrific installers

I had my carpet installed 2 weeks ago. The guys were great. So professional. They moved my furniture out of the room and carefully placed it back where it should go. The carpet was a great bargain and installers were terrific. I only buy from Worldwide.

June 17, 2018
Unprompted review
Rated 4 out of 5 stars

We had a very good experience, great job at a great price!

We had a very good experience, especially with the tile installers. They were absolutely terrific, fast and artistic too. They did a beautiful job with as little disruption to our household as possible. This was a master bath tile renovation. I took away one star, not for the installers but because we had a couple of snags with the heat mat for the floor. They never checked voltage with us, so instead of 120v which would have been a simple job, we got 240v and needed special work done to hook up the mat to the electric. Also, the wrong mat was ordered initially, which held up the job a day while they got the right one. But, the store worked fast and corrected the problem quickly and efficiently. I always expect issues to come up with these renovations, so all was well in the end. We love the work they did and the price was very, very reasonable! Would definitely recommend to a friend!

June 11, 2018
Unprompted review
Rated 4 out of 5 stars

Hardwood flooring & tiles

The wood installation was great. Single guy worked fast and was efficient. Now, regarding my tiling installation (5/26/18), the work itself was well done but the language barrier was a slight issue. I was only able to communicate with one, the others I could not. I want to communicate with all who are partaking on my project should in case one isn't available or out for lunch. Another thing, one of the guys opened my backdoor to do the flooring in that area...the knob put a slight hole in my wall...where the knob meets the wall. The hole was not there prior to installation. Other than that , like I said the work was well done.

June 1, 2018
Unprompted review
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Rated 5 out of 5 stars

Great service

Great service! Endless selections!

April 16, 2018
Unprompted review
Worldwide Wholesale Floor Coverings logo

Reply from Worldwide Wholesale Floor Coverings

Thank you NLo !

Rated 5 out of 5 stars

Excellent service

Excellent service. Installers are very courteous and professional. No complaint so far

March 15, 2018
Unprompted review
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Reply from Worldwide Wholesale Floor Coverings

Thanks Sudhir !

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Rated 5 out of 5 stars

Aramis was great

Aramis was great. I had seen a piece of LVP at another location and they told me the company went out of business. Armais checked it out and he could get it no problem. The floor looks awsome so we also bought carpet from worldwide flooring and that looks great to.

March 5, 2018
Unprompted review
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Reply from Worldwide Wholesale Floor Coverings

Thanks Bill !

Rated 5 out of 5 stars

Unbelievable!!!!!

Unbelievable! Everything went better than perfect. From the sales experience to the completed job. The craftsmen who did the job were true artisans. The store displays were extremely helpful as well as were the sales staff and management. I would never even consider going anywhere else for flooring after this. By the way, we originally had contracted with Empire (as you can see from one of my prior reviews). That did not work out at all. I am so glad we tried Worldwide.

February 22, 2018
Unprompted review
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Reply from Worldwide Wholesale Floor Coverings

Thank you Rabbi !

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Rated 5 out of 5 stars

Great product means great room.

From the sale staff to the installers it was hard to find anything to complain about. The sales person listen to us and even gave us ideas on The best product for our situation. The installers were fabulous from taking their time on the installation to making sure everything was what we had in mind. I would recommend everyone to go and check it out for yourselves you will not be disappointed.

February 16, 2018
Unprompted review
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Reply from Worldwide Wholesale Floor Coverings

Thank you!

Rated 4 out of 5 stars

Whole First Floor Vinyl Plank Install

Whole First Floor Vinyl Plank Install
The installation technicians worked a 12 hour day to get the project completed within a day. They worked very hard and took pride in their work.
Our salesman was very knowledgeable with the large variety of products that Worldwide had to offer.

February 15, 2018
Unprompted review
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Reply from Worldwide Wholesale Floor Coverings

Thanks Desiree !

Rated 5 out of 5 stars

Great service, sales and installation

Great pricing and service from sales to installation. I am a repeat customer and this is my "go to" first stop for flooring.

February 15, 2018
Unprompted review
Worldwide Wholesale Floor Coverings logo

Reply from Worldwide Wholesale Floor Coverings

Thanks Joe !

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