Worldwide Travel Insurance Reviews 

4,993
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 819 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness and friendly demeanor, making interactions pleasant and supportive. People consistently highlight the excellent service, noting the efficiency and ease of their overall experience. Reviewers are particularly satisfied with the claims process, describing it as straightforward, fair, and often settled quickly. The company's prompt response times, whether by phone or email, are also frequently appreciated by consumers. This consistent efficiency and support contribute to a highly positive and reassuring experience for many users.

What people talk about most

Service

People report positive experiences with service, often highlighting its efficiency, helpfulness, and... See more

Staff

Reviewers mention positive feedback about staff, consistently praising their helpfulness, efficiency, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the professionalism,... See more

Claim

Customers had positive experiences with claim, noting the process was straightforward, efficient, and often... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting the proactive and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have the annual Car Hire Insurance and had to make a claim as somebody hit my husbands rental car in the night and didn't stop. Ziphelele at Claim EZ was really helpful and walked me through whole... See more

Rated 5 out of 5 stars

Great service which I’ve used for a few years now. Unfortunately I had to make a claim under my last policy but world wide insure made it such a breeze claiming back - fast, easy and helpful service... See more

Rated 5 out of 5 stars

I took out this policy following some googling after seeing car rental firms charging £15-20 per day to waive excess on agreements. With 6 days of platinum coverage costing just £15, it was worth a... See more

Rated 5 out of 5 stars

Excellent reminder by email, several easy options for payment, prompt return of certificate upon purchase. The cover is excellent - just the thing to avoid car hire companies’ rip-off products, and th... See more


Company details

  1. Travel Insurance Company
  2. Insurance Agency

Written by the company

We are an independent travel insurance specialist set up in 1993, providing quality cover at competitive prices. We provide Travel Insurance, Car Hire excess Insurance and other related Insurance products to customers based in the UK, EU and Internationally. We believe that high quality products, excellent customer service and great value for money should be available to everyone and we understand that many of our customers have complex needs, so as well as our easy-to-buy online insurance, we provide an in-house Medical Screening service to assist our customers with pre-existing medical conditions, whether long-term or recently diagnosed.

Worldwide Travel Insurance - Specialist cover

Written by the company

Having trouble getting insurance? Let us help!
We are committed to offering insurance to as many travellers as possible, so in addition to our online policies, we have a range of options for customers who find it difficult to buy insurance suitable for their needs. Whether you have pre-existing medical conditions, are in an age group where choices are restricted, or are taking part in higher risk activities, we will do our best to assist you in finding the right cover!

Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 68% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(4,993)

814 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick

Quick, simple service. The customer service assistant was competent, friendly and helpful.

May 21, 2026
Rated 5 out of 5 stars

Successful claims

I've made 2 claims in the last 10 years and they've been processed efficiently.
Make sure to take photos - it really helps with the process.

June 3, 2026
Rated 5 out of 5 stars

Spoke with Chloe

Spoke with Chloe. Very helpful, especially as there were several health issues to discuss. Competitive price and easy to pay. Very pleased with the outcome. Proof will be if we have a claim!

June 3, 2026
Rated 5 out of 5 stars

Completely satisfied!!!

I am contractor and I travel a lot around Europe. As I always rent a car, I used to have a car rental insurance via my bank. As this changed, I decided to try Worldwide Travel Insurance after a recommendation. I chose Deluxe as the price was very good. 90% cheaper than the one that Rental Company was offering for the same coverage. They were there for me to answer every question, guide me through this process as it was my first time with them, and help me after the rental. After this delightfull experience I do not think I will ever try another insurance.

June 2, 2026
Unprompted review
Rated 5 out of 5 stars

Call answered promptly and good service

My experience was satisfying and pleasant. My call was answered promptly. Charlotte was clearly spoken and answered my questions to my complete satisfaction. I understood the renewal process completely and was happy with the interaction

June 1, 2026
Rated 5 out of 5 stars

Personal Detail Change

We had to change some of our details regarding our schedule so called these guys up to do so- they understood our requirements and the matter was solved there and then - great service

May 18, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look