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Wovlia Reviews 

5
•
TrustScore 3.5 out of 5

3.5

Craft Store
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Company details

  1. Craft Store
  2. also in
  3. Handicraft
  4. Hobby Store

Written by the company

Wovlia is an online craft store offering a wide range of creative kits, including cross stitch, punch needle, embroidery, paint by numbers, diamond painting, needle felting and other DIY crafts. Our collection includes projects for different styles and skill levels, whether you’re trying a craft for the first time or looking for your next creative project. Many of our kits include the materials and instructions needed to get started. With designs ranging from animals and landscapes to floral, seasonal and personalised projects, Wovlia is all about making creative time easier to enjoy at home, share with family or turn into a handmade gift. We offer free shipping to the United States and Canada, along with a 30-day money-back guarantee. If you have any questions about a product, order, shipping or return, our customer support team is available to help by email.

Contact info

3.5

Average

TrustScore 3.5 out of 5

5 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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3.5

All reviews

(5)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Will not be a repeat customer

I've been doing counted cross stitch for 40 years, never has the size stated been for the aida cloth and not the picture - I was very disappointed to learn that what I thought would be a 16"×20" picture was now only going to be 12"x15". Worse still were the graphs that came with my project - they were so tiny you would need a magnifying glass to even try to read them! After 28 emails back and forth with "customer service" (another unhappy customer wrote on Reddit that it was AI) I got $5 refunded so I can pay a printing company to get readable graphs. I would have returned the whole kit but it wasn't worth the shipping return costs.

October 6, 2026
Unprompted review
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Rated 5 out of 5 stars

Lovely kit and easy to follow

The pattern is clear, the colors are nice, and everything I needed was included. Very pleased with my purchase.

August 26, 2026
Unprompted review
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Reply from Wovlia

Hi,
Thanks so much for your review. We’re glad your order arrived safely and that you’re enjoying the kit so far. Hope you have a great time finishing it!
Best,
Wovlia Support

Rated 5 out of 5 stars

Really happy with my order

My order arrived safely and the kit was exactly as described. I’ve already started working on it and I’m enjoying it so far.

October 2, 2026
Unprompted review
Wovlia logo

Reply from Wovlia

Hi,
Thank you for your review! We’re glad to hear your order arrived safely and that you’re enjoying the kit so far. We hope you have a great time working on it and love the finished result.
Best,
Wovlia Support

Rated 1 out of 5 stars

This company is a scam

This company is a scam. They advertise products on their website but send you something that doesn’t resemble the picture. Buyer beware!

September 23, 2026
Unprompted review
Wovlia logo

Reply from Wovlia

Hi,
We’re sorry to hear about your experience and would like to look into this further. Could you please provide your order number so our team can check the order details and understand what happened?
Once we have that information, we’ll be happy to review the issue for you.
Best,
Wovlia Support

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