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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and efficient delivery service, often noting that products arrive quickly, sometimes even on the same day or within 48 hours, and are well-packaged and in perfect condition. Many consumers highlight the excellent customer service, describing the team as helpful, responsive, and providing clear communication throughout the entire process, from order to delivery. People also appreciate the quality of the products and the competitive pricing. However, some customers were dissatisfied with specific aspects, such as receiving fewer items than advertised in a package or experiencing issues with product authenticity and warranty claims. A few reviewers also mentioned initial delays in receiving invoices or order confirmations, and some reported difficulties in getting refunds when mistakes were made.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently highlighting its speed and efficiency.... See more

Product

Customers had positive experiences with product quality and authenticity. Many reviewers praised receiving... See more

Service

Reviewers highlight positive aspects of service, consistently praising its excellence and efficiency.... See more

Customer service

Clients share positive opinions on customer service. Many customers highlight the responsiveness and... See more

Order

People report positive experiences with order. Many customers praise the smooth and straightforward ordering... See more

Based on these reviews

Rated 5 out of 5 stars

staff. I highly recommend them to everyone. I ordered a Mini 5 Pro drone from them on February 4, 2026, and it arrived in just five days without any delays via SMSA. The store provided secure and rel... See more

Company replied

Rated 5 out of 5 stars

Whatsapp support is awesome, made two orders from them previously once in Dubai for the pixel 10 fold and once in Bahrain for the pixel 10 pro. Smooth dealings and the phones received were brand n... See more

Company replied

Rated 5 out of 5 stars

Overall, my experience with Wowffer has been good. The drone arrived in good condition and works well. However, the offer mentioned that the package should include three batteries, but I received o... See more

Company replied

Rated 5 out of 5 stars

The Team behind are great with communication! Hands down one of the best customer service I’ve experienced! I was doubtful when i first saw their website but it to took me Two months before I press... See more

Company replied


Company details

  1. Electronics Store
  2. Camera Store
  3. Cell Phone Store
  4. Computer and Accessories Store

Written by the company

Wowffer is an online shopping platform owned and managed by BIZNET TRADING CO. LLC registered under the Dubai Economic Department , offering quality products and reliable service to enhance your shopping experience. We are fast growing electronics e-commerce store in Dubai and across UAE and the Middle East. Our product range consists of Mobile Phones, Laptops, Notebooks, Digital Cameras and other Electronics. With Wowffer you can buy all types of latest mobile phones, notebooks, laptops, cameras and get them delivered to your home or office with our express delivery options. We ship across UAE . All the products sold on Wowffer are brand new. Wowffer has partnered with DHL to ensure that the deliveries are done to the customers on time and in perfect condition. Our Products At Wowffer, we stock a wide range of the most sought after products, including: Apple Devices: Latest models of iPhones, iPads, MacBook. OnePlus Phones: High-performance OnePlus Open. Samsung Phones: Galaxy series to cutting-edge foldable devices Pixel Phones: Wide range of Pixel 9 Phones Leading Digital Camera Brands: We stock a wide array of digital cameras and lenses from renowned brands i.e Canon, Nikon, Panasonic, Fujifilm etc. Our Vision We're also focusing on expanding our global footprint, ensuring that wowffer.com becomes a household name. Expect ground breaking partnerships, expanded logistic networks, and enhanced customer service capabilities in the near future. At Wowffer, we're not just building an e-commerce platform; we're crafting the future of digital shopping. Convenient Payment Methods Wowffer offers multiple convenient payment options, making it easy for customers to complete transactions. We also provide Cash on Delivery, allowing you to pay only after receiving your items. Returns & Refunds For details on returns and refunds, please visit our Returns & Refund Policy.


Contact info

4.8

Excellent

TrustScore 5 out of 5

198 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Fast delivery without any extra charge and the item was only available in wowffer store.

Fast delivery without any extra charge

February 26, 2026
Unprompted review
Wowffer logo

Reply from Wowffer

Thank you for your 5-star rating, Anjali! We are thrilled to hear that you found our store trustworthy and the best place to buy electronics. We're glad the fast delivery without any extra charge and same-day delivery added to your satisfaction. We appreciate your feedback!

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Rated 5 out of 5 stars

Thanks u items shipped within day

Thanks u items shipped within day. And price better thank market

February 25, 2026
Unprompted review
Wowffer logo

Reply from Wowffer

Thank you for your 5-star rating, Mr Sultan! We are thrilled to hear that you found our store trustworthy and the best place to buy electronics. We're glad the fast delivery without any extra charge and same-day delivery added to your satisfaction. We appreciate your feedback! Our prices are the best across UAE.

Rated 5 out of 5 stars

Highly recommended

Highly recommended, staff were very helpful and clearly explained everything and they gave a good price.

February 25, 2026
Unprompted review
Wowffer logo

Reply from Wowffer

Thank you for your 5-star rating! We are thrilled to hear that you found our staff very helpful and that they provided clear explanations. We are also glad that you found our prices to be fair. Your recommendation means a lot to us! Best electronics store in Dubai.

Rated 5 out of 5 stars

Amazing phone

Amazing phone. And fantastic delivery process. Wish you all the best

February 24, 2026
Unprompted review
Wowffer logo

Reply from Wowffer

Thank you for your 5-star rating! We are thrilled to hear that you found the phone amazing and appreciated our fantastic delivery process. We wish you all the best with your new device!

Rated 5 out of 5 stars

I recently purchased my DJI drone from wowffer

I recently purchased my DJI drone from Wowffer and honestly, the experience was outstanding. The ordering process was smooth and straightforward, and the website was easy to navigate.
The product was 100% genuine, properly sealed, and exactly as described. Delivery was faster than expected and the packaging was secure — no damage, no stress, just pure excitement unboxing the drone!
Their customer support was also responsive and helpful whenever I had a question. It’s always a relief buying expensive tech online and receiving it without any issues.
Highly recommended for anyone looking to buy authentic electronics online. I’ll definitely shop from Wowffer again!

February 19, 2026
Unprompted review
Wowffer logo

Reply from Wowffer

Thank you for your 5-star rating! We're thrilled to hear about your outstanding experience with us. We're glad to know that you found our ordering process smooth, received a genuine product, and had a positive unboxing experience. Our team is happy to have been responsive and helpful to you. We look forward to serving you again. Thank you for recommending us! Wowffer is the best store to buy DJI Drones.

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Rated 5 out of 5 stars

i like their honesty

i like their honesty, good conduct and patience. they gave me advices and make me satisfayed.
be exact about delivery dates and datials
they are making good jobs and hope we have another contact soon.

February 13, 2026
Unprompted review
Wowffer logo

Reply from Wowffer

Thank you for your 5-star rating! We appreciate your kind words about our honesty, good conduct, and patience. We're glad to hear that you were satisfied with our advice and attention to detail. It's great to know that you found our work to be good, and we look forward to the opportunity to work together again soon.

Rated 5 out of 5 stars

Great service, genuine products

Great service, flexible delivery, genuine products

February 18, 2026
Unprompted review
Wowffer logo

Reply from Wowffer

Thank you for your 5-star rating! We are delighted to hear that you found our service great, appreciated our flexible delivery options, and found our products genuine. We strive to continue providing you with excellent experiences in the future.

Rated 5 out of 5 stars

Very positive experience

Very positive experience. Equipment sent was exactly what I needed and announced. The quality is very good.
Everything was well packaged and in perfect condition.

A minor issue was the delivery time, but this was due to the courier.

January 29, 2026
Unprompted review
Wowffer logo

Reply from Wowffer

Thank you for your 5-star rating! We are thrilled to hear about your very positive experience with our equipment. We're glad to know that it was exactly what you needed and of great quality. We appreciate your understanding regarding the delivery time, and we are working to ensure a smoother process in the future.

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Rated 5 out of 5 stars

Purchased a phone from them

Purchased a phone from them. They offered better price then other competitive platforms like Amazon and also offered payments through Tamara/Tabby.
The best part? phone was delivered to me within 5 hours of me ordering.
Would highly recommend them!

February 12, 2026
Unprompted review
Wowffer logo

Reply from Wowffer

شكرًا لك على تقييمك الرائع بخمس نجوم! نحن سعداء لسماع أنك استمتعت بخدمتنا ووجدت الهاتف الذكي بسعر جيد، بالإضافة إلى خيارات الدفع التي نقدمها. نحن سعداء أيضاً لمعرفة أنك استلمت الهاتف خلال 5 ساعات فقط من طلبك. شكرًا على التوصية، نتطلع لخدمتك مرة أخرى!

Rated 5 out of 5 stars

Overall

Overall, my experience with Wowffer has been good. The drone arrived in good condition and works well.
However, the offer mentioned that the package should include three batteries, but I received only two.
I’ve contacted support to confirm this, and I hope it will be clarified and resolved soon.
The product quality is nice, and I appreciate the service so far. Looking forward to their response.

February 11, 2026
Unprompted review
Wowffer logo

Reply from Wowffer

Thank you for your 5-star rating! We're glad to hear that your experience with Wowffer has been good. We appreciate your positive feedback on the drone's condition and performance. Rest assured, we are addressing the discrepancy with the batteries and aim to resolve it promptly. Your support means a lot to us.

Rated 5 out of 5 stars

Thank you for the quality of service

Thank you for the quality of service, the speed of procedures, the excellent follow-up, as well as the quality of the product, packaging, and fast delivery.

February 7, 2026
Unprompted review
Wowffer logo

Reply from Wowffer

Thank you for your 5-star rating! We are delighted that you appreciate the quality of service, speed of procedures, excellent follow-up, as well as the quality of the product, packaging, and fast delivery. We are thrilled to have met your expectations.

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Rated 5 out of 5 stars

Outstanding Experience – Smooth, Fast, and Reliable

I recently purchased the DJI Mavic 4 Pro, and honestly, the entire experience exceeded my expectations.
From the moment I placed the order, everything was smooth and straightforward. The checkout process was easy, communication was clear, and the shipping and handling were perfectly organized. My order arrived well-packaged and on time, exactly as promised.
What I appreciated most was how professional and seamless the whole process felt — no delays, no confusion, and no unnecessary back-and-forth. You can tell they care about customer satisfaction.
I’m extremely happy with my purchase and would 100% recommend Wowfair to anyone looking for a reliable and hassle-free shopping experience, especially for high-value electronics like drones.
Will definitely order again 👌🚀

February 4, 2026
Unprompted review
Wowffer logo

Reply from Wowffer

Thank you for the 5-star rating! We're thrilled to hear that your experience with us exceeded your expectations. We're glad you found the ordering process smooth and straightforward, and that your DJI Mavic 4 Pro arrived as promised. We appreciate your kind words about our professionalism and commitment to customer satisfaction. It's wonderful to hear that you're extremely happy with your purchase and would recommend us. We look forward to serving you again in the future! 🚀

Rated 5 out of 5 stars

Fast delivery

Fast delivery, good packaging, good product quality managing.

February 4, 2026
Unprompted review
Wowffer logo

Reply from Wowffer

Thank you for your 5-star rating! We're thrilled to hear that you appreciated our fast delivery, good packaging, and high product quality. We hope to continue exceeding your expectations in the future.

Rated 5 out of 5 stars

Excellent staff and service

staff. I highly recommend them to everyone. I ordered a Mini 5 Pro drone from them on February 4, 2026, and it arrived in just five days without any delays via SMSA. The store provided secure and reliable packaging to ensure the drone arrived undamaged. I reiterate my thanks to the staff at Wowffer, and I look forward to doing business with them again soon. 🙏🏻

February 4, 2026
Unprompted review
Wowffer logo

Reply from Wowffer

شكرًا جزيلاً على تقييمك الرائع بخمس نجوم! نحن سعداء لسماع أنك استمتعت بخدمة الموظفين لدينا. نحن نقدر اقتراحك الإيجابي ونتطلع إلى خدمتك مرة أخرى قريبًا. 🛒

Rated 5 out of 5 stars

Positive experience

Very professional customer service and great experience, especially fast delivery considering out of UAE. Highly recommended!

February 5, 2026
Unprompted review
Wowffer logo

Reply from Wowffer

Thank you for the 5-star rating! We're thrilled to hear that you had a great experience with our very professional customer service and fast delivery. We appreciate your recommendation and look forward to serving you again in the future!

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Rated 5 out of 5 stars

Whatsapp support is awesome

Whatsapp support is awesome, made two orders from them previously once in Dubai for the pixel 10 fold and once in Bahrain for the pixel 10 pro.

Smooth dealings and the phones received were brand new with fast shipping, got it next day in Dubai and took two days to be sent to Bahrain

February 2, 2026
Unprompted review
Wowffer logo

Reply from Wowffer

شكرًا لتقييمك الإيجابي بنجومك الخمسة! نحن سعداء جدًا لسماع أن تجربتك كانت ممتازة وأنك استمتعت بخدمة واتساب الرائعة التي قدمناها. نتطلع إلى خدمتك مرة أخرى قريبًا!

Rated 5 out of 5 stars

Good service

Good service. There was a small issue with a courier charge. VAT was not paid. So, I raised this concern. Although initially asked me to bear that cost, later they agreed to pay from their side only and sorted it. Genuine product and reasonably fast delivery to Riyadh.

January 21, 2026
Unprompted review
Wowffer logo

Reply from Wowffer

Thank you very much for your 5 star review.

Rated 5 out of 5 stars

I ordered a google pixel watch 4 which…

I ordered a google pixel watch 4 which they delivered to me at an exhibition where i was for work. Unfortunately there was a factory defect. So they imediatly came back to pick it up and after that again to bring a new one, the same day.

January 28, 2026
Unprompted review
Wowffer logo

Reply from Wowffer

Thank you for your 5-star rating! We appreciate your positive feedback about our quick response and service. We are glad we could promptly replace your Google Pixel Watch 4. Thank you for choosing us!

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