staff. I highly recommend them to everyone. I ordered a Mini 5 Pro drone from them on February 4, 2026, and it arrived in just five days without any delays via SMSA. The store provided secure and rel... See more
Company replied
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Review summary
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What people talk about most
Based on these reviews
Whatsapp support is awesome, made two orders from them previously once in Dubai for the pixel 10 fold and once in Bahrain for the pixel 10 pro. Smooth dealings and the phones received were brand n... See more
Company replied
Overall, my experience with Wowffer has been good. The drone arrived in good condition and works well. However, the offer mentioned that the package should include three batteries, but I received o... See more
Company replied
The Team behind are great with communication! Hands down one of the best customer service I’ve experienced! I was doubtful when i first saw their website but it to took me Two months before I press... See more
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Company details
Written by the company
Wowffer is an online shopping platform owned and managed by BIZNET TRADING CO. LLC registered under the Dubai Economic Department , offering quality products and reliable service to enhance your shopping experience. We are fast growing electronics e-commerce store in Dubai and across UAE and the Middle East. Our product range consists of Mobile Phones, Laptops, Notebooks, Digital Cameras and other Electronics. With Wowffer you can buy all types of latest mobile phones, notebooks, laptops, cameras and get them delivered to your home or office with our express delivery options. We ship across UAE . All the products sold on Wowffer are brand new. Wowffer has partnered with DHL to ensure that the deliveries are done to the customers on time and in perfect condition. Our Products At Wowffer, we stock a wide range of the most sought after products, including: Apple Devices: Latest models of iPhones, iPads, MacBook. OnePlus Phones: High-performance OnePlus Open. Samsung Phones: Galaxy series to cutting-edge foldable devices Pixel Phones: Wide range of Pixel 9 Phones Leading Digital Camera Brands: We stock a wide array of digital cameras and lenses from renowned brands i.e Canon, Nikon, Panasonic, Fujifilm etc. Our Vision We're also focusing on expanding our global footprint, ensuring that wowffer.com becomes a household name. Expect ground breaking partnerships, expanded logistic networks, and enhanced customer service capabilities in the near future. At Wowffer, we're not just building an e-commerce platform; we're crafting the future of digital shopping. Convenient Payment Methods Wowffer offers multiple convenient payment options, making it easy for customers to complete transactions. We also provide Cash on Delivery, allowing you to pay only after receiving your items. Returns & Refunds For details on returns and refunds, please visit our Returns & Refund Policy.
Contact info
Burlington Tower, Marasi Drive, Business Bay, Dubai, U.A.E.
- +97144512299
- help@wowffer.com
- wowffer.com
4.8
Excellent
198 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Delivery was fast and customer service…
Delivery was fast and customer service was very good
November 11, 2025
Unprompted review
Reply from Wowffer
Thank you so much.
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Reply from Wowffer
Thank you for 5 star ratings.
Reply from Wowffer
Thank you for your love and trust.
I bought a phone from Wowffer
I bought a phone from Wowffer and my experience was very disappointing. Their website advertises a 15-day returns policy, but when I tried to return the item (unused, in original packaging) they refused the refund and gave me confusing, conflicting reasons. The policy language is unclear and internally inconsistent clauses about “defective/incorrect” items and strict short reporting windows are buried and feel like bait to avoid honoring returns.
This looks and feels like a bait-and-switch: good copy on the site, poor execution in practice. Customer service was unhelpful and refused a fair resolution despite the company’s own stated policy. If you buy from them, document everything (order confirmation, photos, chats), insist on a refund in writing, and be prepared to escalate to your payment provider or local consumer protection if they don’t comply.
Buyer beware I cannot recommend Wowffer until they make their return process transparent and actually honor what they promise.
November 6, 2025
Unprompted review
Reply from Wowffer
Hey there! 🌟 We're really sorry to hear about your experience with our return policy. We always aim to provide top-notch customer service, and it’s disappointing to learn we missed the mark this time. Just a heads up, we can only process returns for unused products, so if the item was used, that might be where the confusion came in. We appreciate your feedback and will definitely look into making our policies clearer. Thanks for sharing your thoughts, and we hope to improve your experience in the future! 💬✨
Package received
Package received, thanks to Amazing Products Big Savings.
November 8, 2025
Unprompted review
Reply from Wowffer
Hey there! 🎉 So glad to hear your package arrived! 🎁 Hope you’re loving the amazing products and snagging those big savings! 😄 If you have any favorites, feel free to share! Happy shopping! 🛍️✨
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Fast and efficient
November 4, 2025
Unprompted review
Reply from Wowffer
Thank you so much for your 5 star ratings.
Highly recommend!
My brand new canon g7x mark iii arrived in less than 2 days! Also their customer service experience was great, as they stay in touch from all the way to when you order the product to when you receive it ! :)
November 4, 2025
Unprompted review
Reply from Wowffer
Hey there! 🎉 So glad to hear your Canon G7X Mark III arrived super fast! 🚀 It’s awesome that Wowffer kept you in the loop throughout the whole process. Enjoy capturing some amazing shots with your new camera! 📸✨
Responsive and guided me through the…
Responsive and guided me through the import process to KSA. All went very smooth with their support.
November 3, 2025
Unprompted review
Reply from Wowffer
So glad to hear everything went smoothly with the import process! 🙌✨ It’s always awesome when you have solid support to guide you through. If you need any more help or have questions down the line, just give a shout! 🚀😊
Fantastic experience
Fantastic experience! They were super flexible, polite and proactive, making sure I get my purchase the earliest. A service that makes you want to order again from them
November 1, 2025
Reply from Wowffer
That's wonderful to hear! We're thrilled you had such a fantastic experience. We pride ourselves on being flexible, polite, and proactive, ensuring prompt delivery. Your kind words are incredibly motivating. We truly appreciate your business and look forward to welcoming you back for another great experience soon!
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The seller is very nice and the order…
The seller is very nice and the order came very fast
October 29, 2025
Unprompted review
Reply from Wowffer
Thank you so much for your 5 star ratings.
Reply from Wowffer
Thank you!
Delivery to Saudi Arabia A+
Ordered product to Saudi Arabia from Wowffer who are based in UAE. Delivery was quicker then products arriving from within Saudi. Immediate dispatch and delivery in 2 days. Product came well packaged and sealed and genuine products. Would definitely shop with Wowffer again
October 19, 2025
Unprompted review
Reply from Wowffer
Thank you so much for sharing your positive experience with Wowffer! It's wonderful to hear that the delivery was not only prompt but even faster than local shipments within Saudi Arabia. The fact that your product arrived well-packaged, sealed, and genuine truly speaks to their commitment to quality and customer satisfaction. It’s great that you feel confident to shop with them again—such reliability makes all the difference. Wishing you many more smooth and satisfying shopping experiences!
Purchased a drone for KSA
Straight, quick and honest responses. Would recommend to anyone.
I purchased a drone for use in KSA. It was not a simple process, but wowffer has been very helpful.
October 1, 2025
Unprompted review
Reply from Wowffer
Thank you for your straightforward and positive feedback! It’s great to hear that Wowffer provided helpful support throughout your drone purchase, especially given the complexities involved. Your recommendation speaks volumes about their service, and I’m glad they made the process smoother for you in KSA. Wishing you the best with your new drone and future purchases!
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Good services and customer services
October 19, 2025
Unprompted review
Reply from Wowffer
Thank you so much for your 5 star ratings.
Reply from Wowffer
Thank you
Quick
Quick and safe .. good communication and easy payment methods
October 9, 2025
Unprompted review
Reply from Wowffer
Thank you for highlighting these key points! It’s great to hear that your experience was quick, safe, and supported by good communication and easy payment options. These are essential factors that make shopping much more convenient and trustworthy. Glad Wowffer delivered on all fronts for you!
Ease of doing business
Ease of doing business, they have cash on delivery and also online payment available during delivery after checking your product. they have authentic genuine products.
October 4, 2025
Unprompted review
Reply from Wowffer
Thank you for sharing these important details! It’s reassuring to know that Wowffer offers flexible payment options like cash on delivery and online payment after product inspection, making the buying process easy and trustworthy. Plus, their commitment to authentic, genuine products definitely adds to the confidence customers can have when shopping with them.
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Reasonable price
Reasonable price, great speed of performance and very, very fast shipping
Thank you from the heart
October 9, 2025
Unprompted review
Reply from Wowffer
Thank you for your feedback! It’s wonderful to hear that Wowffer offers reasonable prices along with impressive speed in both service and shipping. Fast and efficient performance like that really makes a difference in the overall shopping experience.
Reply from Wowffer
Thank you for kind words.
I ordered a Canon Camera and Ms Carol…
I ordered a Canon Camera and Ms Carol was with me through out the whole process until the camera was delivered. Thank you so much
October 4, 2025
Unprompted review
Reply from Wowffer
Thank you for sharing your experience! It’s wonderful to hear that Ms. Carol provided such attentive support throughout your entire Canon camera purchase and delivery. Having someone reliable by your side makes the process much smoother. I’m glad everything went well, and thank you for your kind words!
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