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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and efficient delivery service, often noting that products arrive quickly, sometimes even on the same day or within 48 hours, and are well-packaged and in perfect condition. Many consumers highlight the excellent customer service, describing the team as helpful, responsive, and providing clear communication throughout the entire process, from order to delivery. People also appreciate the quality of the products and the competitive pricing. However, some customers were dissatisfied with specific aspects, such as receiving fewer items than advertised in a package or experiencing issues with product authenticity and warranty claims. A few reviewers also mentioned initial delays in receiving invoices or order confirmations, and some reported difficulties in getting refunds when mistakes were made.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently highlighting its speed and efficiency.... See more

Product

Customers had positive experiences with product quality and authenticity. Many reviewers praised receiving... See more

Service

Reviewers highlight positive aspects of service, consistently praising its excellence and efficiency.... See more

Customer service

Clients share positive opinions on customer service. Many customers highlight the responsiveness and... See more

Order

People report positive experiences with order. Many customers praise the smooth and straightforward ordering... See more

Based on these reviews

Rated 5 out of 5 stars

staff. I highly recommend them to everyone. I ordered a Mini 5 Pro drone from them on February 4, 2026, and it arrived in just five days without any delays via SMSA. The store provided secure and rel... See more

Company replied

Rated 5 out of 5 stars

Whatsapp support is awesome, made two orders from them previously once in Dubai for the pixel 10 fold and once in Bahrain for the pixel 10 pro. Smooth dealings and the phones received were brand n... See more

Company replied

Rated 5 out of 5 stars

Overall, my experience with Wowffer has been good. The drone arrived in good condition and works well. However, the offer mentioned that the package should include three batteries, but I received o... See more

Company replied

Rated 5 out of 5 stars

The Team behind are great with communication! Hands down one of the best customer service I’ve experienced! I was doubtful when i first saw their website but it to took me Two months before I press... See more

Company replied


Company details

  1. Electronics Store
  2. Camera Store
  3. Cell Phone Store
  4. Computer and Accessories Store

Written by the company

Wowffer is an online shopping platform owned and managed by BIZNET TRADING CO. LLC registered under the Dubai Economic Department , offering quality products and reliable service to enhance your shopping experience. We are fast growing electronics e-commerce store in Dubai and across UAE and the Middle East. Our product range consists of Mobile Phones, Laptops, Notebooks, Digital Cameras and other Electronics. With Wowffer you can buy all types of latest mobile phones, notebooks, laptops, cameras and get them delivered to your home or office with our express delivery options. We ship across UAE . All the products sold on Wowffer are brand new. Wowffer has partnered with DHL to ensure that the deliveries are done to the customers on time and in perfect condition. Our Products At Wowffer, we stock a wide range of the most sought after products, including: Apple Devices: Latest models of iPhones, iPads, MacBook. OnePlus Phones: High-performance OnePlus Open. Samsung Phones: Galaxy series to cutting-edge foldable devices Pixel Phones: Wide range of Pixel 9 Phones Leading Digital Camera Brands: We stock a wide array of digital cameras and lenses from renowned brands i.e Canon, Nikon, Panasonic, Fujifilm etc. Our Vision We're also focusing on expanding our global footprint, ensuring that wowffer.com becomes a household name. Expect ground breaking partnerships, expanded logistic networks, and enhanced customer service capabilities in the near future. At Wowffer, we're not just building an e-commerce platform; we're crafting the future of digital shopping. Convenient Payment Methods Wowffer offers multiple convenient payment options, making it easy for customers to complete transactions. We also provide Cash on Delivery, allowing you to pay only after receiving your items. Returns & Refunds For details on returns and refunds, please visit our Returns & Refund Policy.


Contact info

4.8

Excellent

TrustScore 5 out of 5

198 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Best seller and the product is original…

Best seller and the product is original 👍🏻

August 7, 2025
Unprompted review
Wowffer logo

Reply from Wowffer

Thanks so much for taking the time to share your awesome feedback! We're thrilled that you found our product to be a best seller and appreciate the original quality. Your thumbs-up means a lot to us! 🌟

We always strive to deliver top-notch products that meet and exceed our customers' expectations. Your positive review motivates our team to continue providing excellent items that you'll love.

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Rated 5 out of 5 stars

Very quick service

Very quick service, excellent customer care.

August 20, 2025
Unprompted review
Wowffer logo

Reply from Wowffer

Thank you so much for taking the time to share your positive feedback! We're thrilled to hear that you experienced quick service and excellent customer care. Your satisfaction is our top priority, and it means a lot to us that we could meet your expectations.

We always strive to provide the fastest and most supportive experience possible, so it's fantastic to know we hit the mark for you. Your kind words motivate our entire team to continue delivering top-notch service.

Rated 5 out of 5 stars

They are life changers ♥️ I bought my…

They are life changers ♥️ I bought my dream camera ♥️♥️

July 29, 2025
Unprompted review
Wowffer logo

Reply from Wowffer

Thank you SO much for your incredible review! We're absolutely thrilled that you found your dream camera with Wowffer and that we could be part of such an exciting moment in your photography journey. 📸✨

Your heartfelt words mean the world to us, and we're over the moon that you're loving your experience. We always strive to help our customers find that perfect piece of equipment that makes their creative dreams come true.

The fact that you called us "life changers" is the most amazing compliment we could ever receive! We're not just selling cameras; we're helping people capture memories, tell stories, and express their unique vision.

Thanks for being an awesome part of the Wowffer family. We can't wait to see the incredible moments you'll capture with your new camera! 🤩

Rated 5 out of 5 stars

Great experience in terms of…

Great experience in terms of delivering, supporting, contacting, will shop from wowffer again for sure.

August 13, 2025
Unprompted review
Wowffer logo

Reply from Wowffer

Thank you so much for taking the time to share your awesome feedback! We're thrilled to hear that you had a great experience with Wowffer, especially when it comes to our delivery, support, and customer contact.

Your kind words mean a lot to us, and we're genuinely excited that you're planning to shop with us again. We always strive to make every interaction smooth, helpful, and enjoyable for our customers.

We truly appreciate customers like you who not only have a positive experience but also take the time to share it. Your support motivates our entire team to continue delivering top-notch service.

Looking forward to serving you again soon! Feel free to reach out anytime if you need anything. 😊

Rated 5 out of 5 stars

Canon G7x Mark 3

It was an amazing experience and super fast response
Thanks for everything

August 8, 2025
Unprompted review
Wowffer logo

Reply from Wowffer

Thank you so much for sharing your awesome experience with us! We're thrilled to hear that you had a fantastic time and appreciated our super fast response regarding your Canon G7X Mark III.

Your satisfaction means the world to us, and we're genuinely happy we could help you quickly and effectively. We always strive to provide top-notch service and support that exceeds your expectations.

We truly value customers like you who take the time to provide positive feedback. It motivates our team to continue delivering exceptional service and support.

Thanks again for choosing us and for your kind words! We look forward to serving you again in the future.

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Rated 5 out of 5 stars

Fast delivery and very responsive

Fast delivery and very responsive! They reply quickly and truly deserve the best. Highly recommended!

August 2, 2025
Unprompted review
Wowffer logo

Reply from Wowffer

Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with our service, especially appreciating our fast delivery and quick responsiveness. Your kind words mean a lot to our team and motivate us to continue providing top-notch service.

We take pride in being reliable and always putting our customers first. Your recommendation is truly valuable to us, and we're grateful that you took the time to share your positive experience. We'll keep working hard to maintain this level of service and ensure every customer feels just as satisfied.

Thanks again for your support and trust in us! We look forward to serving you again in the future.

Rated 1 out of 5 stars

I will not try them again

Good customer service until they make a mistake and you want your money back like if they don’t want to give you your money

Like in my case they start stalling. And that took 20d
Just when DET contacted them i got the message

hello we are ready to start the refund process now

A good company is a good customer service.
And they don’t have it

July 4, 2025
Unprompted review
Wowffer logo

Reply from Wowffer

Thank you for reaching out to us regarding your recent order and the status of your refund. We appreciate you bringing this to our attention.

Upon checking our records, we can confirm that an order was indeed placed with us, followed by a subsequent return. We understand your concern regarding the delay in receiving your refund, and for this, we sincerely apologize.

We want to be transparent about the reason for the short delay. Your returned package arrived at our facility in a fully torn condition. This unforeseen issue necessitated a thorough verification process by our dedicated return handling department. Our team needed to carefully assess the contents and condition of the returned items due to the damaged packaging before the refund could be finalized.

We deeply regret any inconvenience or frustration this delay may have caused you. Our primary goal is always to ensure a smooth and timely experience for all our customers, and in instances like this, unforeseen complications can unfortunately extend our processing times.

We are pleased to confirm that following the successful verification by our return handling department, your full refund has been processed and issued today. You should see the credited amount reflected in your account within the standard banking timeframes, typically 3-5 business days depending on your financial institution.

Thank you for your patience and understanding as we worked to resolve this matter. We appreciate your business and are continuously reviewing our processes to minimize such issues in the future.

Rated 5 out of 5 stars

Amazing experience

The website is super easy to use, and my order arrived in just two days. The camera works perfectly and everything was packed really well. Definitely recommend!

July 31, 2025
Unprompted review
Wowffer logo

Reply from Wowffer

Thank you so much for taking the time to share your awesome experience with us! We're thrilled to hear that you found our website super user-friendly and that your camera arrived quickly and in perfect condition.

Your feedback about the fast two-day delivery and careful packaging means a lot to our team. We always strive to make sure our customers have a smooth and enjoyable shopping experience, so it's fantastic to know we hit the mark for you!

The fact that you'd recommend us to others is the best compliment we could receive. We truly appreciate customers like you who take a moment to share their positive experiences.

Thanks again for your kind words, and we hope you continue to enjoy your new camera!

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Rated 1 out of 5 stars

Communication paid for this item on the…

Communication paid for this item on the 15th of June and have never received it. I will not be buying from this company again and nobody else should either.🥶🥶🥶🤮🤮

July 31, 2025
Unprompted review
Wowffer logo

Reply from Wowffer

Stop writing fake reviews else you will be tracked and reported. We do not even ship to UK. We are only shipping and serving Gulf countries.

Rated 5 out of 5 stars

Very fast and nice service

Very fast and nice service
Thank you

July 29, 2025
Unprompted review
Wowffer logo

Reply from Wowffer

Thank you so much for taking the time to share your awesome feedback! We're thrilled to hear that you had a great experience with our fast shipping and customer service. Your kind words mean the world to us and motivate our entire team to keep delivering top-notch service.

Rated 5 out of 5 stars

Fast shipping and amazing customer…

Fast shipping and amazing customer service 👏🏻👏🏻

July 27, 2025
Unprompted review
Wowffer logo

Reply from Wowffer

Thank you so much for taking the time to share your awesome feedback! We're thrilled to hear that you had a great experience with our fast shipping and customer service. Your kind words mean the world to us and motivate our entire team to keep delivering top-notch service.

We always strive to make sure our customers are completely satisfied, and it's fantastic to know we hit the mark this time! The applause emojis totally made our day. 😊

Rated 5 out of 5 stars

Product delivered very quickly and…

Product delivered very quickly and customer support was very responsive in providing shipping updates.

July 20, 2025
Unprompted review
Wowffer logo

Reply from Wowffer

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that our delivery was quick and that our customer support team was helpful in keeping you informed about your shipping updates.

We always strive to provide a smooth and transparent experience for our customers, so it means a lot to us that you noticed and appreciated our commitment to timely service. Our team works hard to ensure that every order is handled with care and that our customers stay well-informed throughout the process.

Your feedback is incredibly valuable to us and helps us continue improving our services. We're glad we could meet your expectations and hope you'll be just as satisfied with your product as you were with our delivery and support.

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Rated 5 out of 5 stars

Very fast delivery

Very fast delivery, and customer service are very helpful

July 3, 2025
Unprompted review
Wowffer logo

Reply from Wowffer

Thank you so much for taking the time to share your positive feedback! We're thrilled to hear that you had a great experience with our fast delivery and helpful customer service. These are aspects we take great pride in, and it means a lot to us that you noticed and appreciated them.

Rated 5 out of 5 stars

I loved how they talked to me a nd…

I loved how they talked to me a nd checked if i received my order

June 30, 2025
Unprompted review
Wowffer logo

Reply from Wowffer

Thank you so much for the 5-star rating! We're thrilled to hear that you loved how the Wowffer team checked in on your order. We're glad to be your go-to choice for cameras in Saudi Arabia. Thank you for your support!

Rated 5 out of 5 stars

Perfect online purchase

Trustable
Tracking
Fastest

June 28, 2025
Unprompted review
Wowffer logo

Reply from Wowffer

Thank you for your 5-star rating! We're thrilled that you find Wowffer to be the best online shopping platform with trustworthy and fast tracking features. Your kind words are greatly appreciated!

Rated 5 out of 5 stars

The best service and very fast delivery…

The best service and very fast delivery with great costumer service as i have searched for months for a good store
I have received my shipment in very good shape and great condition brand new camera in less than 24h of shipping! It took barley 2 days in total from dubai to Saudi, much appreciate the store and the team for great service

June 26, 2025
Unprompted review
Wowffer logo

Reply from Wowffer

شكرًا لتقييمك الرائع بخمس نجوم! نحن سعداء لسماع أنك استمتعت بتجربتك معنا وقد تلقيت طلبك بسرعة وفي حالة ممتازة. نحن نقدّر تقديرك الكبير ونتطلع لخدمتك مرة أخرى في المستقبل.

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Rated 5 out of 5 stars

Good price and Fast delivery

Good price, Fast delivery, Follow up during the process

June 20, 2025
Unprompted review
Wowffer logo

Reply from Wowffer

Thank you so much for the 5-star rating! We are thrilled to hear that you had a positive experience with our service, especially appreciating the good price, fast delivery, and follow-up during the process. Your satisfaction is truly our top priority.

Rated 5 out of 5 stars

Excellent Service and Fast Delivery!

I had a great experience with Wowffer. Their service is extremely fast, and their customer support is just as quick and very responsive. The team is polite, helpful, and truly cares about their customers. I really appreciated the attention to detail and the smooth overall experience. Highly recommended!

June 18, 2025
Unprompted review
Wowffer logo

Reply from Wowffer

شكرًا جزيلًا على تقييمك الإيجابي بنجمتين! نحن سعداء لسماع أنك استمتعت بتجربتك مع Wowffer. نحن نقدر تقديرك لسرعة خدمتنا واستجابتنا السريعة، ونقدر أيضًا كلماتك الطيبة حول فريق العمل والانتباه للتفاصيل. شكرًا على التوصيات الإيجابية!

Rated 5 out of 5 stars

Love it very fast delivery ordered on…

Love it very fast delivery ordered on 15 June received on 17th june 😍 they have all the hard to find digital cameras 👍🏼I will 100% recommend it to everyone 💃🏻

June 17, 2025
Unprompted review
Wowffer logo

Reply from Wowffer

Thank you for the 5-star rating! We're thrilled to hear that you love our very fast delivery service and our selection of hard-to-find digital cameras. We appreciate your recommendation and look forward to serving you and others in the future. 💃🏻👍🏼

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