I tried wow hydrate for the first time in Dubai whilst football training. I must say WOW! The electrolyte water was absolutely amazing and delicious. It kept me going after an intense HIIT session and... See more
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I was genuinely impressed with this company. I emailed them early in the morning to cancel a subscription that had already been charged around 5am, and by 7am they had not only cancelled the order bu... See more
Delivery was made quickly enough and courier service kept me updated on progress regularly. Product itself is great. 20g of protein in a nice chilled and tasty drink that can be enjoyed when working o... See more
Disgusted by it. Just drunk the Tropical. It actually tasted nice but saw the label afterwards reading collagen! It isn't vegetarian. Feel I've been tricked into taking animal products!!!! Morally wro... See more
Company details
Written by the company
The latest innovation in fitness hydration with powerful, fresh ingredients in every cap. Wow Hydrate delivers the essentials, refuelling the body without carbs or sugar.
Contact info
United Kingdom
- wowhydrate.com
4.2
Great
1K reviews
Hasn’t replied to negative reviews
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If, when, maybe?!
Placed a sizeable order which unfortunately failed to turn up for 4 days (incl. weekend admittedly). However when we attempted to contact Wow Hydrate to confirm the delivery date - it proved impossible to contact anybody. No telephone number listed anywhere (website, Google, etc.). Despite their website loudly proclaiming ‘get in touch - by PHONE, e/mail, etc.’. Plus a completely unresponsive number of e/mail addresses listed.
Having recieved only confirmation e/mails stating ‘Your order is now complete’ - we were left completely in the dark about when - or indeed if - our delivery would ever arrive.
Goods finally arrived on Day 5. But still only ‘Radio Silence’ from Wow!
All I can say about our Customer Journey was if this is what you believe customer Service should be? Wow! Just Wow!!! 😶😶😶
June 27, 2024
Reply from WOW HYDRATE
Hi Scott, Thank you for contacting WOW HYDRATE. Sorry to hear you was unhappy with the delivery lead time. Please note our delivery lead time is 3-4 business days. I would like to investigate into this issue further, please can you advise the email address you contacted? Please come back to us at info@wowhydrate.com
My subscription got cancelled cause you…
My subscription got cancelled cause you don't provide shipment to Ireland. It's XXI century and you don't provide shipment to Ireland, it's ridicules...
June 19, 2024
Love these products
Love these products. Healthy and refreshing drinks in a sports/fitness environment. Favourite is the lemon and lime electrolyte drink. Decent prices too.
June 20, 2024
Absolutely brilliant product!
I bought a choice of four different flavours and they have all proved to be very popular with my dog walker husband and my cricket playing son. They are great tastes and provide the necessary hydration needed especially in this weather - will definitely order more.
June 17, 2024
Great flavours! Do not down a whole bottle unless you want to be shitting through the eye of a needle
Delivery was extremely quick, didn’t even receive the delivered email before the drinks had been delivered! The drinks, taste amazing! I’m still shocked as to how sweet they taste with 0 sugar in! I did make the mistake of drinking a full bottle in one go and I must say, I couldn’t stop shitting! The drinks taste like jelly before extra water is added. The strongest flavour I would say is the tropical however summer fruits are equally as strong. Lovely flavours, not too keen on the lemon and lime but that’s just personal preference. Great drinks but ease into the consumption rather than downing a whole bottle!
June 16, 2024
No delivery, no refund
Not WowHydrate’s fault but UPS didn’t deliver and returned the package to sender. However, I have not been refunded for the cost of the package or notified by Wow Hydrate despite having confirmation from UPS that it was returned
May 20, 2024
Great customer experience
Swift delivery, easy website to handle. Great customer service and the drinks seem very popular too.
May 16, 2024
Good product was messed around with…
Good product was messed around with delivery but not there fault, only issue is its cheaper to pay full price in tesco than there subscription with 25% off so somethings not right there
May 21, 2024
Unfortunately due to the delivery…
Unfortunately due to the delivery company used I'm giving this company 4*
Shame because the product is really good, ordered the Cherry Flavour.. more for the fact my son is a Man Utd fan (don't ask)
May 10, 2024
I bought this drink at old Trafford &…
I bought this drink at old Trafford & loved it. So happy I can order more.
May 16, 2024
Spam
Kept spamming me with email even after repeatedly unsubscribing following a purchase.
May 8, 2024
Great flavours and sugar free drinks…
Great flavours and sugar free drinks for after running or work outs.
Great shaped bottles to drink from with sealing pop lids to make it easy.
May 7, 2024
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