wownine.com Reviews 399

TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Considering 76 reviews, most reviewers were somewhat happy with their experience overall. Many customers found the ordering process to be easy and seamless, appreciating the straightforward steps to purchase items. People also expressed excitement about receiving their products and loved the concept of personalized gifts. Some consumers were very satisfied with the final product quality and packaging, noting that items were exactly as advertised and made for amazing gifts. However, some people were dissatisfied with the lack of a preview option for customized products, making them unsure of the final appearance. There were also concerns regarding customer service, with several reviewers reporting poor experiences, incorrect orders, and difficulties in resolving issues. Additionally, some customers received products that were poorly made, damaged, or did not match their expectations, leading to significant disappointment and delays in receiving their orders.

What people talk about most

Product

Customers had ambiguous experiences with product, with some praising the amazing results of gifts and finding... See more

Order

Reviewers mention ambiguous feedback about order experiences, with some finding the ordering process easy,... See more

Quality

Consumers find quality to be ambiguous, with some reviewers praising the good quality of items, including... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the process easy and seamless,... See more

Customer service

Clients share ambiguous opinions on customer service, with some reviewers reporting positive experiences.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I LOVE the concept of having your significant other's eyes on a shirt, the format is perfect. The only thing that was tough was I didnt know if I needed to send you a cropped photo of the eyes, or if... See more

Rated 4 out of 5 stars

The only thing I’m not fond of is having to rate this website without the product first but for now I have no complaints I hope it comes out beautiful thank you!

Rated 4 out of 5 stars

I think everything is amazing about the ordering process but I would just like to know an estimate time amount that it would take to be delivered.

Rated 4 out of 5 stars

It would be nice to be able to see a preview of the final product before completing the order. In retrospect, I discovered an error and now hope that it will be corrected.


3.6

Average

TrustScore 3.5 out of 5

399 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

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Rated 4 out of 5 stars

Valentine’s gift

Easy process to purchase just wished it showed you what the finished product would look like with your chosen design/Photo

January 17, 2026
Unprompted review
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Rated 1 out of 5 stars

This company is HORRIBLE

This company is HORRIBLE. I spent a lot of money on a custom canvas for a gift that came two months late to start. To top it off it was packed with very little protection and arrived with two giant holes in it. I reached out the the customer service three times and still no reply. AVOID THIS COMPANY AT ALL COSTS!!!!!!!!!!!!

December 22, 2025
Unprompted review
Rated 1 out of 5 stars

Order a sweater

Order a sweater, 2 weeks now and still no update on delivery, I sent 3 emails but no response, DHL don't have that tracking number.....$77 loss and I'll eat that but ima blow up every post until someone contacts me

December 1, 2025
Unprompted review
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Rated 1 out of 5 stars

If I could rate a 0

If I could rate a 0, I would. I ordered a blanket, got a shipment within a week but it wasn’t the blanket I ordered. I notified them, they said to keep the blanket and they would work on the new item. It’s been 2 months now, constant back and forth about the blanket. Keep being told it’s in production, then they wanted to offer 50% refund, then free shipping but I’m not convinced this is even in production. I believe they have some items that they ship immediately and then hold onto your money with a promise of fulfillment but never follow through. I’m not paying a dime for something I didn’t receive, had to dispute the charge with my cc to get the refund. Absolutely a scam

September 10, 2025
Unprompted review
Rated 2 out of 5 stars

Extremely slow - I feel I may have been duped

No tracking provided and when asked when my item will ship I don’t get an answer. It’s been 3 weeks and no confirmation. If you’re needing anything timely for a gift if stay away from this company. No where in the ordering process does it say items will take weeks to ship. My order was not a custom make and by the time I receive it, assuming I do it will be long past it’s intended use date.

October 28, 2025
Unprompted review
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Rated 1 out of 5 stars

This website is a scam.

I paid for a digital mockup for a sweatshirt design of our dog. Never got the mockup and the sweatshirt they sent looks NOTHING like our Rottweiler. It’s a joke. Emailing back and forth for a refund made me realize this is a scam. I sent them my order number and they said they needed my tracking label from the original package. Going ahead and doing a chargeback on it.

September 30, 2025
Unprompted review
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Rated 5 out of 5 stars

The products looks very pleasing to the…

The products looks very pleasing to the eye..my only issue is you guys should allow a spot where people can write what they'd like for it to say..for instance im ordering for someone birthday and I dont see you guys have nothing for happy birthday.. secondly I love checking out with paypal so those would be my only recommendations... let's just hope my item come in one piece..

September 28, 2025
Unprompted review
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