wownine.com Reviews 

402
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Evaluating 66 reviews, most reviewers were somewhat happy with their experience overall. Customers generally find the ordering process easy and straightforward, appreciating the simplicity of selecting products and customizing them. Many also praise the final product, noting that it often meets or exceeds their expectations in terms of appearance and quality. However, some people were dissatisfied with the delivery service, citing long wait times, lack of tracking information, and in some cases, never receiving their orders. There are also concerns about product quality, with some reviewers receiving items that did not match their custom requests or were of poor material. Additionally, some customers expressed a desire for features like estimated delivery dates and product previews before finalizing their purchases.

What people talk about most

Product

Customers had ambiguous experiences with product quality and order fulfillment. While some reviewers praised... See more

Order

Reviewers mention ambiguous feedback about order, with many customers finding the online ordering process... See more

User experience

Users describe positive interactions with the user experience, finding the process easy, quick, and seamless... See more

Quality

People report ambiguous experiences with quality, with some customers praising the gift-packaging and product... See more

Delivery service

Consumers find delivery service to be ambiguous, with some experiencing significant delays and issues.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The products looks very pleasing to the eye..my only issue is you guys should allow a spot where people can write what they'd like for it to say..for instance im ordering for someone birthday and I do... See more

Rated 5 out of 5 stars

I love my order. It came well packaged first and secondly, the order was perfect for my surprise package. Thanks


3.5

Average

TrustScore 3.5 out of 5

402 reviews

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No history of asking for reviews

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3.5

All reviews

(402)

67 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

I got to know Wow nine through…

I got to know Wow nine through Instagram. I live in Monterrey MX. Hope it gets to my address before Valentine's. It was super easy to buy the gift, hope it is the same as it looks. Please before sending make sure the light works jeje.

January 25, 2025
Unprompted review
Rated 4 out of 5 stars

The product is great!

The product is great!! I really liked it on the page. However I couldn’t find any information to track my order, could someone tell me how to do it please.

January 24, 2025
Unprompted review
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Rated 1 out of 5 stars

Christmas Embroiled sweatshirt

They advertised for Christmas the personalized embroiled sweatshirt. You just send your dogs picture . I requested one sweat shirt which total cost was $59.93 dollars.

It took almost 4 weeks to get the product, which was a bad sign. I was in shock when I received the sweat shirt, its obvious is made in China, poor material quality, the embroiled dog isn't my dog, the sweatshirt came with a huge white circle that you can't get rid.

This is a scam be careful! The worst thing is they only want to refund 15% of the total cost. DO NOT buy anything from them!!!

December 23, 2024
Unprompted review
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Rated 4 out of 5 stars

Everything was user friendly and very…

Everything was user friendly and very easy to purchase. My only recommendation is that you choose a better way to scroll through your calendar. Because I had to go month by month all the way back to 2018z

January 21, 2025
Unprompted review
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Rated 5 out of 5 stars

Help

Is there any way to add 1 more name to the shirt please? I don't mind paying extra. The name is "River". My ord e r number is Order #202463329. Please let me know how much extra it is so i can make a note of it. Thank you, .....randy burmingham

January 20, 2025
Unprompted review
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