THE BEST Theme ever written/created! With amazing support team! Mounika & Customer Care team helped me few times! They were amazing! and if you ever wonder what theme to install..... its just one way... See more
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AI, is the problem with the Astra WP theam, it is misleading. There are many hidden charges, you may be better off paying a website designer. After realising the above I asked for a refund through t... See more
I've used Astra for over two years and have been very happy with the experience. I've built three websites and enjoy the many different user-friendly options available to make them each unique. Up unt... See more
I got fast and effective help from the tech team as I ran into problems installing Astra (I am new to Wordpress). Settings on my server where incorrect amongst other things. I thought for sure I would... See more
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Looking for WordPress theme that's fast, elegant & customizable? Meet Astra! It's customizer powered, SEO friendly and compatible with major page builders.
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Fixed our website
I figured out my issue with our website using the Astra Theme. The step-by-step directions made it simple and fast.
Had a problem with the Flyout Mobile…
Had a problem with the Flyout Mobile Menu on Astra. Tried a few fixes inhouse but not successful so decided to reach out to Astra support. Despite having the free version of the theme, the response with a fix was back in a few hours. Very impressed with the support team!
Great customer support that replies…
Great customer support that replies quickly with detailed information
Very good and fast service
Very good and fast service. They solved my issue with my website.
Astra is perfect for new Wordpress designers
If you're not a professional website designer like me, then I highly recommend Astra Theme and Spectra Blocks from Brainstorm Force.
They've made building and updating my website easy: intuitive implementation and a stunning final product. The variety of Spectra blocks, the built-in CSS customization, and the helpful support documentation helped me make a major improvement in my design and UX.
The best part of my Brainstorm experience is the swift, informative, and thorough customer support. While working on a recent update, I ran into an issue I couldn't resolve. Brainstorm Support offered to look into my coding, identified the problem, and provided detailed advice on how to fix it - including screenshots! Amazing! With Support's advice and instructions, I was able to fix my issue in minutes... just a day or so after I opened a ticket. And now I understand how to fix similar issues should they arise in the future. How great is that?
Astra Theme Support is Excellent
I've reached out to the Astra team a few times and the support has been excellent. They are very responsive, thorough in reviewing my issues, and incredibly helpful. It's great to know they are there when I need them!
Can't change menu items
Can't change menu items. Site saying it's a nonsafe site. Everything I look up to try and fix the issue doesn't work. I wish I would have created my website from scratch. It would have been much easier

Reply from Astra WordPress Theme
Great technical support as always
Great technical support as always, fast and helpful, thanks again :)
Great support service
Great support service. The response and solution were done in less than two hours.
Order out of chaos - Smart. Effective. Amazing.
First, let me say I never write reviews but my experience with ASTRA and Brainstorm Force exceeded any technical support experience I have had. I am not a professional and had been fighting with setting up my home page for 3 weeks...several iterations. When I turned to ASTRA to purchase a new theme out of desperation, that is when I encountered the technical support from Brainstorm Force. ASTRA has an incredible team with this support team. They even have a choice of how you want them to respond - normal or nerd speak. Their "normal speak" was just that. I could follow very easy instructions that allowed me to go step by step. I am sure their "nerd speak" hits the mark for professionals as well.
Every problem I submitted to them was answered promptly with effective help. I was ready to give up when they were able to create order out of the chaos I had created.
I cannot say enough about each person I encountered on their team. Smart. Polite. Effective. Professional. Do not hesitate to take the step to purchase themes from ASTRA because you get product and support from Brainstorm Force. I purchased the Business Magazine theme. It is awesome. Buy one just to see what customer service and technical support should be. It is the gold standard.
Great support and within less than 24…
Great support and within less than 24 hours for the Free version
Dear Joao,
Dear Joao,
You have been a great help in isolating & solving few of the long pending issues. I not only appreciate your technical skills but guidance as well.
Thank for stay with me since last few days.
It was wonderful collaborating with you.
Wishing you best for your future!
rgrds....suneet
Feel lost and unsure how to proceed?
Feel lost and unsure how to proceed? Contact the technical support staff and open a ticket. Problem Solved!!
Great tech support
Great tech support. I couldn't get my plug-in to update after renewing my Astra theme. I couldn't figure out how to do certain tasks and after contacting the team, they helped me fix it. Saved me hours of freaking out when my site wouldn't work properly. Highly recommend Astra as a theme.
Great service!
I'm an extremely novice wordpress/CSS user and really appreciated the help and guidance tweaking my site for my needs.
Quick and efficient!
I reached out for the customer service because of a problem that I couldn't fix. Not only their response was super quick, they fixed my problem with some custom code and followed up to make sure my problem was solved!
Highly recommend!
Astra is an excellent theme
Astra is an excellent theme for Wordpress that makes it easy to build a great looking website. And if you should need support - like I did today due to a glitch in the latest wp update - the support is excellent.
I highly recommend Astra for Wordpress with the Astra Pro plugin.
Astra is amazing
Astra is an amazing theme. I’ve tried out many other themes and eventually stayed with Astra and ended up purchasing the Pro version. Their support team is awesome and super responsive, within hours you will receive a helpful response and they follow up with you until the issue is resolved. Hats off to the team!
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