Astra WordPress Theme Reviews 1,996

I figured out my issue with our website using the Astra Theme. The step-by-step directions made it simple and fast.

Had a problem with the Flyout Mobile Menu on Astra. Tried a few fixes inhouse but not successful so decided to reach out to Astra support. Despite having the free version of the theme, the response with a fix was back in a few hours. Very impressed with the support team!

Great customer support that replies quickly with detailed information

Very good and fast service. They solved my issue with my website.

If you're not a professional website designer like me, then I highly recommend Astra Theme and Spectra Blocks from Brainstorm Force.

They've made building and updating my website easy: intuitive implementation and a stunning final product. The variety of Spectra blocks, the built-in CSS customization, and the helpful support documentation helped me make a major improvement in my design and UX.

The best part of my Brainstorm experience is the swift, informative, and thorough customer support. While working on a recent update, I ran into an issue I couldn't resolve. Brainstorm Support offered to look into my coding, identified the problem, and provided detailed advice on how to fix it - including screenshots! Amazing! With Support's advice and instructions, I was able to fix my issue in minutes... just a day or so after I opened a ticket. And now I understand how to fix similar issues should they arise in the future. How great is that?

I've reached out to the Astra team a few times and the support has been excellent. They are very responsive, thorough in reviewing my issues, and incredibly helpful. It's great to know they are there when I need them!

Can't change menu items. Site saying it's a nonsafe site. Everything I look up to try and fix the issue doesn't work. I wish I would have created my website from scratch. It would have been much easier

Great technical support as always, fast and helpful, thanks again :)

Prompt, polite service so far.

Great support service. The response and solution were done in less than two hours.

First, let me say I never write reviews but my experience with ASTRA and Brainstorm Force exceeded any technical support experience I have had. I am not a professional and had been fighting with setting up my home page for 3 weeks...several iterations. When I turned to ASTRA to purchase a new theme out of desperation, that is when I encountered the technical support from Brainstorm Force. ASTRA has an incredible team with this support team. They even have a choice of how you want them to respond - normal or nerd speak. Their "normal speak" was just that. I could follow very easy instructions that allowed me to go step by step. I am sure their "nerd speak" hits the mark for professionals as well.
Every problem I submitted to them was answered promptly with effective help. I was ready to give up when they were able to create order out of the chaos I had created.
I cannot say enough about each person I encountered on their team. Smart. Polite. Effective. Professional. Do not hesitate to take the step to purchase themes from ASTRA because you get product and support from Brainstorm Force. I purchased the Business Magazine theme. It is awesome. Buy one just to see what customer service and technical support should be. It is the gold standard.

Great support and within less than 24 hours for the Free version

Dear Joao,

You have been a great help in isolating & solving few of the long pending issues. I not only appreciate your technical skills but guidance as well.

Thank for stay with me since last few days.
It was wonderful collaborating with you.
Wishing you best for your future!

rgrds....suneet

Feel lost and unsure how to proceed? Contact the technical support staff and open a ticket. Problem Solved!!

Great tech support. I couldn't get my plug-in to update after renewing my Astra theme. I couldn't figure out how to do certain tasks and after contacting the team, they helped me fix it. Saved me hours of freaking out when my site wouldn't work properly. Highly recommend Astra as a theme.

I'm an extremely novice wordpress/CSS user and really appreciated the help and guidance tweaking my site for my needs.

I reached out for the customer service because of a problem that I couldn't fix. Not only their response was super quick, they fixed my problem with some custom code and followed up to make sure my problem was solved!
Highly recommend!

Astra is an excellent theme for Wordpress that makes it easy to build a great looking website. And if you should need support - like I did today due to a glitch in the latest wp update - the support is excellent.

I highly recommend Astra for Wordpress with the Astra Pro plugin.

Astra is an amazing theme. I’ve tried out many other themes and eventually stayed with Astra and ended up purchasing the Pro version. Their support team is awesome and super responsive, within hours you will receive a helpful response and they follow up with you until the issue is resolved. Hats off to the team!

Very flexible theme and great support