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WPJ Heating Reviews 1,263

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 399 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being skilled, helpful, and friendly, often highlighting their professionalism and knowledge in solving problems. The service provided is frequently described as excellent, with many appreciating the efficiency, clear communication, and timely completion of work, often within budget. Reviewers also found the pricing to be competitive and fair, with some noting that the company offers affordable options and avoids unnecessary extras. However, some people mentioned issues with clarity regarding costs and the scope of work, leading to unexpected charges or a lack of transparency in billing. A few others also felt that initial assessments were not thorough, requiring follow-up visits to fully resolve problems.

What people talk about most

Service

Customers had positive experiences with service, consistently praising the professionalism, efficiency, and... See more

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, efficiency, and... See more

Price

Customers consistently note positive experiences with price, finding charges competitive and affordable for... See more

Response time

Consumers find response times to be positive, with many reviewers highlighting the professionalism and... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the professionalism and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Estimate given on Tuesday by Will. New boiler and ancillaries fitted on Thursday and Friday by Kevin - assisted by Lorenzo on day 1, and Charlie on day 2. This included power flush of radiators and p... See more

Company replied

Rated 5 out of 5 stars

Easy to arrange an appointment. Flexible if there has to be a change. excellent engineers,,, pleasant, helpful, they know their stuff and also use their knowledge to find the right solution to a pr... See more

Company replied

Rated 5 out of 5 stars

We had a new boiler moved and radiators installed, a bathroom fully refurbished and some electrical work carried. All those involved did a great job. Valdi in particular was fantastic in renovati... See more

Company replied

Rated 5 out of 5 stars

WPJ installed our new boiler four years ago and the whole process from initial telephone discussions to installation was painless and professional. We took out a maintenance contract so the boiler is... See more

Company replied


Company details

  1. Plumber
  2. Boiler Supplier
  3. Heating Contractor
  4. Boiler and Heating Service
  5. Plumbing Supply Store

About WPJ Heating

Written by the company

WPJ Heating

WPJ Heating is a Plumbing & Heating company in London covering South & West London boiler installations and plumbing.

We specialise in boiler installations and all heating and plumbing related services.

We have been established for over 20 years and are experts in the field. We are one of London's most trusted tradesmen so you can trust us to take care of your home.


WPJ Heating is one of the most renowned plumbing and heating companies in London

We offer the plumbing services along with boiler installation, heating services, water pressure and more across London.

With excellent trade skills & a great reputation for customer care, you'll always get the best!

Call us on 02073502511


We are accredited installers for industry leading manufacturers

We work with all major manufacturers on boiler installations and have top level accreditations for Worcester-Bosch, Vaillant and Glow-worm. So we really know how to survey and install the best boiler that is best suited for your home.


We cover South & West London

From Wandsworth to Westminster to Brixton and everywhere in between, and we know how important your home is to you. We also know that the way to a home’s heart is through exceptional pipe work.

We always strive for impeccable craftsmanship, providing clear communication and being helpful. So simply, we want to help you take care of your home in the best way possible.

There are certain elements of plumbing and heating work that need to be of exceptional standards to make sure that any work that is being done to your home is done so by a company that knows what they are doing and has a good reputation for constantly delivering great work.

VISIT WPJ HEATING

CONTACT US

Contact info

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4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

We had an issue with our boiler

We had an issue with our boiler. Steve from WPJ sorted it out and now we are up and running again. Very good service.

March 22, 2026
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Reply from WPJ Heating

Hi David, Thanks for the feedback, pleased to hear you are happy with our service.

Rated 5 out of 5 stars

Great service

Great service

March 15, 2026
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Reply from WPJ Heating

Hi Dan, Thanks for the recommendation and feedback, will pass onto the team.

Rated 5 out of 5 stars

Professional installation

Professional installation. Very tidy and respectful when checking bedroom radiators etc.

March 20, 2026
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Reply from WPJ Heating

Hi Charlie, Thanks for the feedback, will pass onto the team.

Rated 5 out of 5 stars

The fast track team were really helpful…

The fast track team were really helpful & quick to keep the progress moving, Laurence in particular was helpful with making the process as quick as possible & Indy at WJP was great with explaining the process. The men on the day who installed were friendly & the whole process was very smooth.

March 11, 2026
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Reply from WPJ Heating

Hi Hannah, Thanks for the recommendation and feedback, will pass onto the team.

Rated 5 out of 5 stars

Reliable and competent

Have used WPJ Heating for servicing my boiler for a few years now and have never had cause for complaint. Easy to book an appointment, reliable and engineer always polite and professional.

March 17, 2026
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Reply from WPJ Heating

Hi Louisa, Thanks for the feedback, pleased to hear you are happy with our service.

Rated 2 out of 5 stars

superficiality and approximation

In The first appointment they came, the engineer said there is no issue on the underfloor heating and heating pump as well.
He said to leave open the heating all night but the day after, the floor was still cold.
I recalled them saying the service I had was poor and unprofessional and the same engineer came back.
This time with all required tools and He identifia broken valve who said he notice broken at the first call. So why they didn’t fix it instead of saying it’s ok?
So, what I expect from professional service providers to be professional and correct.
They don’t in my experience.

March 15, 2026
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Reply from WPJ Heating

Hello Mr Principato, sorry for this and perhaps a misunderstanding over the parts needed and us just getting a quick fix done for you initially. So yes we came to your flat as soon as you called and restored heating on that first visit by topping up system pressure and removing air from the system. We then returned 2 days later with the correct new actuator head for your HIU. These actuators and your type of system are not overly common and so not held by everyone as van stock. Therefore we ordered one, collected it and came to fit it. We actually felt we did a great job and could't really have resolved your issue much quicker, but perhaps as you say something wasn't right still after the first visi, but is now resolved. Hope this gives you a bit more clarity of the situation and feel free to pop by our office again anytime if you still have questions or more things you'd like looked at. We'll always try our hardest. Thank you. The WPJ Team.

Rated 5 out of 5 stars

Great service

Great service, great people, great value for money

March 14, 2026
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Reply from WPJ Heating

Hi James, Thanks for the feedback, pleased to hear you are happy with our service.

Rated 5 out of 5 stars

Very efficient service

The engineer came on the day I contacted the company. He was quick, efficient and polite. I got my required gas certificate within hours. So I was hugely impressed with the service

March 10, 2026
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Reply from WPJ Heating

Hi Sunil, Thanks for the feedback, will pass onto the team.

Rated 3 out of 5 stars

Gas leak in piping below floor boards, faulty boiler.

The engineer was very thorough with the search for the gas leak but didn't precisely locate it. Quoting £770 + VAT per diem to come in again and possibly take two days, I elected for a plumber used by a contractor friend who came in with a no none sense fixed price, tracked the leak down, soldered it, re- directed the piping more practically, serviced the boiler and replaced the control panel with reconditioned parts, all for less than quoted and in four or five hours. Eastern European, practical, hard working, fixed pricing, fully gas safety certified. 10/10 for them.

March 8, 2026
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Reply from WPJ Heating

Hi George, great you managed to get it all fixed quickly and cost-effectively too, good to hear. We do have an expensive day-rate I'm afraid and always like to prepare the customer for the worst case scenario just in case. We do hope we would have also been able to locate it quickly had we continued and then draw up a bill for a lot less than quoted once the engineer hours had been clocked. Thanks for the feedback, and please try us again in the future sometime. WPJ Team.

Rated 5 out of 5 stars

Punctual

Punctual, quick, efficient and polite. What more does one need?!

March 8, 2026
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Reply from WPJ Heating

Hi Sarah, Thanks for the feedback, will pass onto the team.

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