Alfredo Loyola helped me fix some text inconsistencies on my website that needed to be standardized. He used Better Search Replace to update everything across all my pages quickly. Checked the l... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I have been using the very good plugins for a very long time. Now I have also migrated the last websites to wpmudev hosting. The normal plans are certainly enough for small projects. But even the sma... See more
Company replied
Used the wpmudev pro plugins for may some years, its my chosen default option for optimization plugins. Now im currently start using the hosted solution. The support was great, helping all the process... See more
Company replied
WPMU Dev is an amazing company with an amazing service. Every single time I asked for help, they provided it quickly and with no strings attached. I used their Forminator Quizzes plugin, which is very... See more
Company replied
Company details
About wpmudev.com
Written by the company
The most award-winning and highly-rated WordPress managed hosting, plugin, and reseller platform.
Since 2006, WPMU DEV's award-winning WordPress plugins, hosting, world beating support and site management tools have helped millions of web developers, freelancers and agencies run and grow their businesses.
We’ve earned SOC 2 Type II Certification, a rigorous and universally recognized security compliance standard, established and verified by the American Institute of CPAs (AICPA). Passing a compliance audit at this level means we’ve maintained an incredibly high standard of security with all of our products. We’ve demonstrated we have the necessary systems in place to secure your data and ensure constant system availability. Check this link for more information: https://security.incsub.com/
Since 2006, WPMU DEV's award-winning WordPress plugins, hosting, world beating support and site management tools have helped millions of web developers, freelancers and agencies run and grow their businesses.
We’ve earned SOC 2 Type II Certification, a rigorous and universally recognized security compliance standard, established and verified by the American Institute of CPAs (AICPA). Passing a compliance audit at this level means we’ve maintained an incredibly high standard of security with all of our products. We’ve demonstrated we have the necessary systems in place to secure your data and ensure constant system availability. Check this link for more information: https://security.incsub.com/
Contact info
120 19th St N Ste 201 PMB 88100, 35203-3219, Birmingham, United States
- contact@wpmudev.com
- wpmudev.com
4.9
Excellent
3K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Support Agent is knowledgeable and…
Support Agent is knowledgeable and provides spot on fixes or soultions.
March 7, 2025
Unprompted review
Reply from wpmudev.com
Thank you, LD! 🌟
We're so glad to hear that our support agent provided knowledgeable assistance and spot-on solutions.
Your feedback means a lot, and we're always here whenever you need us.
Best!
Great company and product
Great company and product! I used them for 4 years and recently canceled as I no longer needed the service. Their support was prompt and they even gave me a refund.
March 12, 2025
Unprompted review
Reply from wpmudev.com
Thank you, Ijan! 🌟
We truly appreciate your support over the past four years and are glad to hear you had a positive experience with our team. While we're sad to see you go, we’re always here if you ever need us again.
Wishing you all the best, and thank you for your kind words!
Luigi was exceptionally helpful in…
Luigi was exceptionally helpful in getting my pro plugin up and running after moving my staging site over to the live site.
March 11, 2025
Unprompted review
Reply from wpmudev.com
Thank you, Shawn! 🌟
We're so glad to hear that Luigi was able to help you smoothly transition your pro plugin from staging to live.
Exceptional support is what we strive for, and we appreciate your kind words.
We’re always here whenever you need us!
Cheers!
fast and professional help
March 10, 2025
Unprompted review
Reply from wpmudev.com
Thank you, S L! 🚀
We're so glad to hear that you received fast and professional support, that’s exactly what we strive for!
We appreciate your feedback and are always here whenever you need assistance.
Best!
Instant and excellent support
I needed to get some help regarding my account and how to set up a website. The chat connecting with an agent immediately, and everything was answered quickly and effectively. Amazing support.
March 9, 2025
Unprompted review
Reply from wpmudev.com
Thank you, Insurtech Advisors! 🌟
We’re thrilled to hear that you had such a smooth and efficient support experience. Instant, effective, and helpful, that’s exactly what we aim for!
We appreciate your kind words and are always here whenever you need assistance.
Best!
Knowledgeable and Personable Chat Personnel
I had several questions. Vikram was very patient and personable as they answered all of my questions.
March 8, 2025
Unprompted review
Reply from wpmudev.com
Thank you, Jessica!
We're so glad to hear that Vikram provided patient and personable support while answering all your questions. Our team strives to make every interaction as helpful and friendly as possible, and it's great to know we hit the mark.
We truly appreciate your kind words and are always here whenever you need assistance!
Best!
So very helpful and quick.
March 7, 2025
Unprompted review
Reply from wpmudev.com
Thanks so much, Rob! We’re glad we could help quickly — always happy to be of service!
⭐⭐⭐⭐⭐ Unmatched Support – WPMU DEV Goes Above & Beyond!
I’ve used a lot of hosting and WordPress service providers, but WPMU DEV stands in a league of their own when it comes to customer support. Every time I reach out for help, their team doesn’t just give generic responses—they dive deep into the weeds and actively work to resolve issues, even when they’re beyond the scope of their own plugins or services.
It’s not just support—it’s hands-on problem-solving. Whether it’s diagnosing conflicts, optimizing performance, or troubleshooting WordPress quirks, WPMU DEV’s team consistently goes above and beyond. I’ve never experienced anything quite like it with any other provider. If you need a WordPress hosting and plugin service that genuinely has your back, this is it.
Highly recommend!
March 6, 2025
Unprompted review
Reply from wpmudev.com
Wow, Harris! 🌟
Your words mean the world to us! Providing hands-on, in-depth support is exactly what we strive for, and it’s incredible to hear that our team has consistently delivered that experience for you. We love diving deep to help solve issues, no matter how complex, because your success is our priority.
Thank you for trusting WPMU DEV, we’re honored to have your support and will always be here when you need us!
Best!
Quick and knew exactly how to help
March 6, 2025
Unprompted review
Reply from wpmudev.com
Thank you, Malkin! 🚀
We’re so glad to hear that our team was quick and had the right solution ready for you. Providing fast, effective support is what we aim for!
We appreciate your feedback and are always here whenever you need us.
Best!
One of the best customer experiences…
One of the best customer experiences through a Chat I've ever had. Fast, easy to follow, exceptional!
March 6, 2025
Unprompted review
Reply from wpmudev.com
Thank you, Vito! 🌟
We’re thrilled to hear that your experience with our chat support was fast, easy, and exceptional! Providing top-notch service is what we strive for, and knowing we hit the mark means the world to us.
We appreciate your support and look forward to assisting you anytime you need!
Best!
Whenever I contact WPMUDEV customer…
Whenever I contact WPMUDEV customer service, the guys and girls are always so helpful and knowledgeable. Today, Luis Cardenas helped me find and fix an issue on my website that I couldn't figure out.
Highly recommended!
March 5, 2025
Unprompted review
Reply from wpmudev.com
Thank you, Rally! 🌟
We love hearing that our team consistently provides helpful and knowledgeable support. Luis will be thrilled to know he made a difference in resolving your issue! Your recommendation means the world to us, and we’re always here whenever you need a hand.
Thanks for being a valued part of the WPMU DEV community!
Best!
Alfredo Loyola is a support hero
Alfredo Loyola is a support hero. He always goes above and beyond in the support chats to ensure we have all the help we can get. THANKYOU! A++
March 4, 2025
Unprompted review
Reply from wpmudev.com
Thank you so much, Rich! 🌟
We couldn’t agree more, Alfredo truly is a support hero! 🚀
It’s fantastic to hear that he consistently goes above and beyond to ensure you have the best experience. Your kind words mean a lot, and we’re so grateful to have you as part of the WPMU DEV community.
We’ll be sure to pass along your A++ praise to Alfredo, he’ll love it!
Best,
Always great and knowledgeable
Always tremendous and knowledgeable response. It is the best hosting company around and well worth the cost.
March 4, 2025
Unprompted review
Reply from wpmudev.com
Thank you, Owen! 🌟
We love hearing that our team continues to provide you with knowledgeable and top-tier support. It means a lot to us that you consider WPMU DEV the best hosting company around!
We appreciate your trust and look forward to many more great experiences together.
Cheers!
They are the best support I've ever had…
They are the best support I've ever had for a hosting company. Everyone who I've talked to on the live chat knows exactly how to fix my issue and gets it done right away while walking me through it.
March 3, 2025
Unprompted review
Reply from wpmudev.com
Thank you, Alyzia! 🌟
It’s amazing to hear that our support team has made such a positive impression!
We take pride in providing quick, effective, and knowledgeable assistance, and it’s fantastic to know that every interaction has met your expectations. Your trust means everything to us, and we’ll always be here whenever you need a helping hand.
Thanks again for your kind words, we truly appreciate you!
Best,
It's support quality that counts
It's support quality that counts. It's exceptional here. I have just completed a support call with Farhan Ayub concerning an issue I was experiencing with my account. Within minutes Farhan was supporting me with the issue and resolved it with efficiency, courtesy and understanding. The WPMUDEV service is exceptional, but even the best company is only as good as its support quality. For me, that is what makes or breaks a company/product/service.
Do not hesitate to invest in this business and the WPMUDEV team, exceptional support from Farhan and an exceptional company, who clearly care about their customers. 10/10 Farhan and the team. Thank you.
March 3, 2025
Unprompted review
Reply from wpmudev.com
Thank you, Elliott! 🌟
We’re thrilled to hear that Farhan provided such outstanding support and made your experience a smooth one. Your words perfectly capture what we strive for, top-notch service backed by a team that genuinely cares. It means a lot to know that our support makes a difference for you!
We truly appreciate your trust in WPMU DEV, and we’re always here whenever you need us.
Farhan and the team send their thanks—10/10 customers like you make our job even more rewarding!
Cheers!
Ray Santamaria - Class Act
Ray Santamaria - was great, went above and beyond. Great Service. Very Helpful.
February 27, 2025
Unprompted review
Reply from wpmudev.com
A big thank you for your feedback! 🙌
We love hearing that Ray provided top-notch service. If you ever have more questions, don’t hesitate to reach out!
Cheers!
very efficient helping us with…
very efficient helping us with controlling bot traffic and logs
February 27, 2025
Unprompted review
Reply from wpmudev.com
Thank you for the 5-star review! ⭐
We're glad we could efficiently assist you with managing bot traffic and logs. If you ever need further support, we're always here to help!
Cheers!
I had a difficult change to my DNS…
I had a difficult change to my DNS records. Ayron walked me through the process step by step and fixed what was wrong. Excellent support
February 26, 2025
Unprompted review
Reply from wpmudev.com
Thank you for the 5-star review! ⭐
We're glad Ayron was able to guide you through the DNS changes step by step and get everything sorted. Excellent support is what we strive for! If you ever need assistance again, we're here to help!
Cheers!
Aamir was a superstar.
Aamir was a superstar.
Super patient and diligent. stayed with the issue for nearly two hours to get me to a functioning state.
February 26, 2025
Unprompted review
Reply from wpmudev.com
Thank you for the fantastic review! ⭐
Aamir truly is a superstar, and we're thrilled to hear that his patience and dedication made a difference for you. We'll be sure to share your kind words with him. If you ever need help again, we're here for you!
Cheers!
Very helpfull
February 26, 2025
Unprompted review
Reply from wpmudev.com
Hey Julie,
Thanks for the review!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.