Bad support
Very strict people. Communication is very bad. Empathy is zero. After sales support is like the complaint below.
May 19, 2025
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Written by the company
We are one of the most Professional WordPress Themes Providers. We design and develop Premium WordPress Themes & Plugins trusted by 40,000+ WordPress Users. Our themes are simple to use and ease of customization. They are all built in our great framework theme and 50+ widgets, plugins. Stick to the belief “Every shop owner deserves a stunning website to boost their sales”, we create beautiful, well coded, highly UX-oriented and totally WooCommerce-ready themes that rocks their shop!
Contact info
Số 7B9 Ngách 64/8 Lưu Hữu Phước, Khu đô thị Mỹ Đình 1, Nam Từ Liêm, 100000, Hà Nội, Vietnam
- 0899 968 699
- help@wpopal.com
- wpopal.com
2.5
Poor
5 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Advertisement
licensing issues
I purchased this theme and encountered an issue regarding font licensing. I was contacted by a company called Fontradar, requesting a payment of $240 for using a font that is not free. Unfortunately, the theme author chose to incorporate a licensed font, which has led to this issue.
When I reached out to the author for clarification, they denied using any licensed font and suggested that I am responsible for acquiring any necessary licenses. However, upon further inspection of the files I downloaded, it appears that the font used is indeed a licensed one.
I am considering taking legal action, such as filing a small claims court case against the author. In the meantime, I have contacted ThemeForest to inquire about the situation and await their response.
This is an unfortunate situation, and I would not recommend thier themes to others. As it's concerning to think there may be other potential licensing issues, whether with the codes, fonts or the images included in the theme.
March 15, 2025
Unprompted review
Thank you so muc for your help
June 8, 2023
Unprompted review
i love ecomark themes so much
October 8, 2021
Unprompted review
thanks for support team
thanks for support team. He resolve everything to help me setup site . I will purchase again
October 8, 2021
Unprompted review
Reply from WpOpal WordPress Themes
Thanks you so much!!!
Advertisement
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.