WP Overnight Reviews 1,268

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the support team for being incredibly responsive, professional, and thorough, often going above and beyond to resolve issues and provide clear recommendations. Many highlight the exceptional customer service, noting the quick response times and the friendly, helpful, and patient approach of the staff. The products themselves are frequently described as useful, professionally made, and effective, with many users appreciating their functionality and regular updates. The overall service is consistently rated as excellent, with people appreciating the efficiency and ease of their interactions, leading to quick and effective solutions for their needs.

What people talk about most

Customer service

Users describe positive interactions with customer service, consistently praising the support as excellent,... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising them as professional, knowledgeable, and... See more

Response time

Customers had positive experiences with response time, consistently praising the support as very effective... See more

Service

People report positive experiences with service, often highlighting the exceptional and efficient support... See more

Product

Customers consistently note positive experiences with the product, highlighting that the plugins are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been using this plugin for my project and initially ran into some issues with the way certain styles and custom fields were being applied. The support team was incredibly responsive and worke... See more

Rated 5 out of 5 stars

The plugins are very useful and professionally made, and updates are released regularly. What's great is that the support is really top notch. You get quick, professional answers that go beyond standa... See more

Rated 5 out of 5 stars

I use WP Overnight plugins for my clients. I'm especially pleased with the quality of the code (it's easy for developers to integrate their customizations) and the support. They usually respond withi... See more

Rated 5 out of 5 stars

I’m impressed with the support from WP Overnight. My issues were resolved quickly and professionally, and the communication was friendly and clear. Their responses were fast, and everything now works... See more


Company details

  1. e-Commerce Solution Provider

Information provided by various external sources

Quality WordPress & WooCommerce plugins


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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1-star

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5.0

All reviews

(1,268)

61 reviews in the last 12 months

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Rated 5 out of 5 stars

Just incredible support.. resolved!

Just incredible support... more than support really. We rely on Toolbox for Woocommerce Subscription to make our physical subscriptions supportable. But there was a problem with another plugin that was causing headaches. Alexandre with the Shop Plugins support team was persistent in resolving the problem even working with the other plugin's support. Great plugin with great support!!!

December 16, 2024
Unprompted review
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Rated 5 out of 5 stars

Custom Integration

I needed to integrate WooCommerce Address Labels and Woocommerce Order List with AgileLogix A Store Locator plugin. They were very patient and helped me tremendously! Highly recommend!

November 14, 2024
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Rated 5 out of 5 stars

Quick Support and Helpful

The WP Overnight support is always quick to respond and very helpful! They've always provided me with workarounds and / or immediate solutions to my problem. Having this type of support is a massive security for me and my business.

November 6, 2024
Rated 5 out of 5 stars

Unbelievable support!

Unbelievable support! I received a reply to my email within minutes and the advice given helped resolve my issue in no time at all.

The product is also exceptionally good for what we need.

October 31, 2024
Rated 5 out of 5 stars

Fantastic Support

The support is unmatched. Quick responses, the agents actually read the messages, bugs are fixed fast and their team have on many occasions sent custom snippets within 24hrs to either fix an issue or enable a custom feature that we requested.

October 23, 2024
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Rated 5 out of 5 stars

Great product and excellent customer support

We purchased the WooCommerce PDF Invoices & Packing Slips Professional for a client. This is a great product as works as advertised (I've always the free version). But after purchasing the pro version, we ran into some issues after installation. I contacted the customer care team, who identified the source of the problem and directed us how to resolve the issue. Overall, it has been a great experience. Thanks for all your help WPOvernight.

October 15, 2024

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