Incredibly happy with my purchase! Easy and super quick, arrived earlier than expected. I was a little bit skeptical ordering from outside the UK, but I didn’t have a single problem. Well packed, and... See more
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Impeccable service, fast and reliable as always. Great selection of brands. A man can basically shop only at WP Store and find everything needed. Classic with a modern twist!! Forza Bologna!
Was hesitant upon first glance but rest assured by other reviews and can confirm that they are very reliable. Lightning fast shipping. Will use again in future.
Very impressed by superfast shipping! Less than 48 hours from ordering from Italy, to delievering in Norway. As expected I had to pay VAT and fees. Is it possible not to pay italian VAT next tim... See more
Company replied
Company details
Written by the company
Defining culture, trends and styles since 1982. We are restless. Walk with us. Visit our Concept Stores in Florence and Bologna, or just shop online at wpstore.it / wpstore.com
Contact info
Via dell'Arcoveggio 59/5, 40129, Bologna, Italy
- customerservice@wpstore.com
- wpstore.it
Saldi fino al 50% di sconto
4.6
Excellent
2K reviews
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Refusing to help with a return and refund
I have been emailing WP store regarding my returns...
We have completed the process online and recieved a returns code but not a printable label. So I have been speaking to them via email but they say they do not have our email address or order number in their system! I have sent photos of the box, the invoice, the email confirmation of our order which all detail our email address and order number and despite this they still say they do not have our details on their system!!
WP store....you have taken our money but are refusing to help us with a refund and return....this is illegal to take our money and not help us with our return despite us sending you clear evidence of this.
We would appreciate your help with matter as soon as possible or else we have no other option than to report you for theft
August 13, 2025
Unprompted review
Reply from WP Store
Dear Lindsey,
Thank you for your feedback, and we’re truly sorry for the inconvenience you’ve experienced. One of our customer service agents will contact you shortly to assist in resolving this matter.
Kind regards,
Fast and free shipping over €150.
Fast and free shipping over €150.
Very well packaged.
Great discount on rrp.
July 29, 2025
I was a little reluctant to complete my…
I was a little reluctant to complete my purchase as the price seemed too good to be true, even in a sale. However I received the item within a few days and couldn’t be more delighted, 10/10 for the packaging. I will be back.
July 29, 2025
Timely delivery at a good price &…
Timely delivery at a good price & excellent comms throughout
July 17, 2025
It took only two days to get my items…
It took only two days to get my items from italy to sweden. 5/5 great!!
July 9, 2025
Good service
Great quality and exceptional service. Very happy with my purchase as always.
June 30, 2025
Great price
Great price, quick delivery. Loved the inclusion of the WP magazine & general packaging.
June 30, 2025
All ok
All ok, the AI text bot was somewhat confusing but got the product in good order. Thank you
June 12, 2025
Fast efficient and accurate!
June 3, 2025
Wanted to buy a 215 Merz B shirt and…
Wanted to buy a 215 Merz B shirt and ordered one from their site. They sent me the 1950s model, which is cheaper, with a 215 tag. They manually took the tag of the more expensive model and placed it on the cheaper one, thinking that it is not noticeable.
On top of that they want me to pay 10 euro out of pocket for the shipment back
Completely disingenuous and shady website
June 18, 2025
Unprompted review
Reply from WP Store
Dear Stefan,
thank you for your feedback and we are sorry that you received the incorrect item and experienced this issue with the tag. We'll investigate how this happened and work to prevent similar situations.
A member of our Customer Service Team is assisting you to solve the problem as soon as possibile.
Best regards!
Great products at competitive prices
Great quality products at competitive prices. Delivery was smooth with clear communication about progress of item from despatch to delivery. Thank you.
May 4, 2025
Incredible fast refund policy
Incredible fast refund policy.
Plus this site hosts my favorite brand Labo.art.
April 8, 2025
Impeccable service
Impeccable service, fast and reliable as always. Great selection of brands. A man can basically shop only at WP Store and find everything needed. Classic with a modern twist!! Forza Bologna!
April 4, 2025
Very fast shipping
Very fast shipping - ordered sunday evening, arrived on wednesday without issues or complications.
March 24, 2025
Super fast delivery and great customer…
Super fast delivery and great customer service.
March 19, 2025
Barbour ladies sandals
What superb service from Bologna. Delivered to our UK address inside 48 hours of order. Very well packaged and a nice note inside. Sandals fitted perfectly. Unqualified recommendation.
March 17, 2025
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