Wpthemesbox Reviews 

I purchased the WP Rocket Pro plugin from WPThemesBox, but I received an outdated version 3.19.4 that is not being updated and does not have proper support. As soon as I discovered the issue, I contacted their support team to request a refund under their stated refund policy, which allows for a 7-day refund period.

In the appeal, I honestly suggested that they visit my website and remove all the plugins they had installed, so that there would be no claim that I was “using the product after the refund.” However, instead of processing the refund, they sent me a response stating that they could not provide a refund without offering an update to the plugin or a working solution to the issue. For digital products with defects, the seller is required to either resolve the issue or provide a refund within a reasonable timeframe.

I consider this behavior to be unfair to the customer: they sell an outdated version of WP Rocket Pro without a guarantee of updates and actually refuse to comply with their own return policy.

I was scammed by this website with hidden policies that made me misunderstand that their service is officially authorized from other websites. Up to now they used those hidden policies to cancel the license that I bought from them even though the license is still quite long.

I would like to thank the managers of WPthemesBox. They sell 100% original licensed WordPress themes and plugins at very affordable prices. After purchase, they perform manual installation very quickly.