Wrist-Band Reviews 

1,273
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 153 reviews, reviewers had a great experience with this company. Customers frequently mention that the online ordering process is remarkably smooth, and the final wristbands look fantastic with vibrant colors and clear, intricate details. People also deeply appreciate the quick turnaround times, helpful digital proofs before printing, and responsive customer service whenever minor adjustments are necessary. However, some customers also noted problems with shipping delays and delivery timing that affected their schedules. A few consumers experienced noticeable disappointment when packages arrived late for important events, missed promised dates, or faced unexpected transit issues. Additionally, a small number of buyers reported readability issues with the ink or embossing depths on certain products.

What people talk about most

Product

Customers had ambiguous experiences with product, reflecting a distinct split in satisfaction. While many... See more

Order

Consumers find order experiences to be mixed, with many praising the fast delivery and simple design process.... See more

Quality

Reviewers mention positive feedback about quality, noting that the bands are very well made with vibrant... See more

Delivery service

Users describe ambiguous interactions with delivery_service, reflecting a mix of extremely fast fulfillment... See more

Price

Reviewers highlight positive aspects of price, noting phenomenal pricing and great promotions that offer the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Love the bands however they came 2 days late for my brother’s funeral I did get reimbursed however I spent double that shipping the bracelets out to the guests. That took a lot of time and money. I wo... See more

Rated 4 out of 5 stars

Easy to order and design. The bracelets themselves weren't quite the deep black that I had hoped for (it looks more navy); but that could be because I didn't choose the correct black (there are so man... See more

Rated 4 out of 5 stars

I did not get what I thought I ordered and could not see my order form to confirm that it was wrong. I reached out to the company to request to see what my order said, or have the situation corrected... See more

Company replied

Rated 4 out of 5 stars

My Experience with Wrist-Band.com was nearly perfect. The only problems were that the wristbands were a little smaller than I expected and they were delivered 3 days later than expected.


Company details

  1. Fashion Accessories Store

Written by the company

Wrist-Band.com has been manufacturing custom promotional products since 2008, growing from a small garage operation into one of the most established names in the industry — earning a spot on the Inc. 500 list along the way. We started with custom silicone wristbands and have since expanded into a full promotional product line: lanyards, keychains, badges, custom apparel (t-shirts and hats), drinkware (can coolers, bottles, and mugs), and bags & totes. Our customers include fundraisers, schools, businesses, awareness campaigns, sports teams, and events of every size — from small nonprofits ordering 100 items to enterprise clients ordering tens of thousands. What sets us apart is straightforward: responsive customer service available 24/7, accurate online proofing so what you see is what you get, and consistent product quality order after order. We stand behind every product we ship.


Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 39% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.1

All reviews

(1,273)

142 reviews in the last 12 months

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Rated 5 out of 5 stars

Top notch company

The company is very professional and the bracelets were superb! I like how they gave me an additional 100 just because I ordered 100 that I did not think I would need but I definitely needed and it was amazing. Your company is just top-notch!

August 29, 2025
Unprompted review
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Rated 5 out of 5 stars

Fast


Fast, quality, excellent product - exactly as ordered and even FREE wristbands included for ordering!

October 22, 2025
Unprompted review
Rated 4 out of 5 stars

Easy to order and design

Easy to order and design. The bracelets themselves weren't quite the deep black that I had hoped for (it looks more navy); but that could be because I didn't choose the correct black (there are so many options!). The seam is also white, which made them look unfinished, so I Sharpied mine and it looks better. Our design was white letters on a black background, which might not be something I'd choose again in the future.

September 30, 2025
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Rated 4 out of 5 stars

Easy but too small to fit a wrist

Picking the product was very easy and it came out perfect. However, I have a small wrist and doesn't fit on my wrist let alone all of my high school students who are much bigger than me!

October 7, 2025
Unprompted review
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Rated 3 out of 5 stars

Good product. Poor shipping.

I enjoyed using the site. It was put together well. I really enjoyed the options to put symbols and emojis around the writing. The only problem I encountered was the receipt of my order. It was sent to a complete stranger in a different city. Thankfully, I was able to collect it from the person who received it and they were very kind. I do give credit to the company, ultimately, because when I reported the issue to them they worked out a partial refund for my trouble! Overall, great product. Company just needs to work on their shipping problems! 😊

October 6, 2025
Unprompted review
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