While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 565 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its effectiveness, noting significant improvements in their pets' mobility and overall well-being. The quality of the product is frequently highlighted, and the customer service is described as excellent, with staff members being helpful, friendly, and responsive. However, some people were dissatisfied with their orders, mentioning issues such as receiving incorrect products, unexpected charges, or difficulties with cancellations and returns, even when products had not yet shipped.

What people talk about most

Product

People report positive experiences with product. Many customers praise the effectiveness of the products,... See more

Quality

Reviewers highlight positive aspects of quality. Many customers report significant improvements in their... See more

Customer service

Customers consistently report positive experiences with customer service, highlighting it as top-notch,... See more

Staff

Clients share positive opinions on staff, consistently praising their helpfulness and professionalism. Many... See more

Order

Users describe ambiguous interactions with order. While some customers report positive experiences, such as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We started useing Wuffes for my 11 year old 100lb pit bull who had a torn acl and arthritis in his legs. We were giving him daily pain meds, fish oil and glucosamine to try to keep him comfortable,... See more

Company replied

Rated 5 out of 5 stars

Our 8-year old rough collie started taking Wuffes Advanced Hip and Joint Support two months ago….since then, we have seen a vast improvement in his mobility….he’s able to go up and down the stairs wit... See more

Company replied

Rated 5 out of 5 stars

Rylie is 12 yrs old, extremely picky and because of that has not been taking joint care supplements. Started having issues getting up and basically walking around. Purchased the Wuffes Advanced Join... See more

Company replied

Rated 5 out of 5 stars

Able to communicate via text when a problem was encountered. Advice given made it possible to fix it quickly. My 12 year old mixed breed started limping in January. Started Wuffes and within 5 days he... See more

Company replied


Company details

  1. Pet Supply Store

Written by the company

We're the joint experts. From helping improve mobility to reducing pain and inflammation, our supplements are filled with scientifically-backed ingredients that help improve joint health from the inside out.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Not a scam the joint pills do work!

I’ve seen a lot of post on instagram that wuffes has helped a lot of dogs with pain on the joints. I thought it was a scam at first because a lot of companies always promote there ads to get people to buy there products and at the end of the day the product never really works how they say it does. My dog princess has been in pain and less energetic and limps a lot so I decided to give wuffes a try out of desperation and hoping for the best. I really can’t believe wuffes has help my princess to get her energy back and now she runs all over the house and doesn’t seem like shes in pain anymore the limping wore off and I’m so happy I decided to give wuffes a try!

March 20, 2026
Unprompted review
Wuffes logo

Reply from Wuffes

Thank you so much for sharing your experience—we truly appreciate your honesty!

We completely understand your initial hesitation, especially with so many products out there, so it means a lot that you gave Wuffes a chance. Hearing that Princess is feeling better, more energetic, and no longer limping absolutely makes our day 🐾

It’s exactly why we do what we do—helping pups get back to feeling like themselves again. We’re so happy Wuffes could make a difference for her and bring that joy back into your home.

Thank you again for trusting us and for giving Princess the support she deserves

Advertisement
Rated 1 out of 5 stars

This had made my dog very sick with…

This had made my dog very sick with stroke like symptoms. It is crazy to me how much marketing this company does. Like the McDonalds of dog supplements. BUYER BEWARE

March 20, 2026
Unprompted review
Wuffes logo

Reply from Wuffes

We’re very sorry to hear about your experience, and we’re truly concerned for your dog. That must have been very scary, and we completely understand your frustration.

While reactions like this are extremely rare, every dog is different, and their safety is our top priority. We always recommend stopping use immediately if any unusual symptoms occur and consulting your veterinarian as soon as possible.

We’d really like to look into this further and make things right for you. Please reach out to us directly at hello@wuffes.com
with your order details so we can assist you right away. We can also discuss a full refund for your purchase.

Thank you for bringing this to our attention, and again, we’re truly sorry for what you and your pup experienced.

Rated 5 out of 5 stars

Elisa was very helpful and personable

Elisa was very helpful and personable. Asked me all about my Jersey girl and how she was and her personality. And I think wuffes joint vitamins are helping her feel better in her older years

March 20, 2026
Unprompted review
Wuffes logo

Reply from Wuffes

Thank you so much for your kind words!

We’re so happy to hear that Elisa provided such a helpful and personable experience—she truly cares about every pup she speaks with, and we’ll be sure to pass along your feedback to her 😊

It also means the world to us to hear that your Jersey girl is feeling better in her older years. Helping our pups stay comfortable and happy as they age is exactly what we strive for.

Thank you again for choosing Wuffes and for sharing your experience with us 🐾

Rated 3 out of 5 stars

Once you sign up-they just keep ship'n.

Once you sign up-they just keep ship'n.
Almost impossible to cancel--

March 20, 2026
Unprompted review
Wuffes logo

Reply from Wuffes

We’re really sorry to hear about your experience—that’s definitely not how we want anyone to feel.

Our subscriptions are meant to be convenient, but they should always be easy to manage or cancel at any time. We apologize if that wasn’t your experience, and we’d truly like to make this right for you.

Please reach out to us directly at hello@wuffes.com
or share your details here, and we’ll take care of your cancellation right away. If there are any recent charges you’re concerned about, we’re also happy to review those with you.

Thank you for your feedback—we appreciate you bringing this to our attention

Rated 5 out of 5 stars

No pressure

No pressure, Friendly, and professional! My 12 yr old German Shepard is jumping in my truck again🤗 warms my heart and my whole family's as well!

March 19, 2026
Unprompted review
Wuffes logo

Reply from Wuffes

Hi David,

Thank you so much for your kind words! We’re thrilled to hear your 12-year-old German Shepherd is jumping into your truck again that’s such a heartwarming win for your whole family 💚🐶

It means a lot to know you felt supported with a friendly, no-pressure experience. Please keep us updated on your pup’s progress we love hearing stories like this!

Naida at Wuffes Customer Service.

Advertisement
Rated 1 out of 5 stars

I have been trying to contact wuffes…

I have been trying to contact wuffes for at least a week with absolutely no response!
If I can’t get in touch with them how can I return anything? Or ask anything?
I used hello@wuffes… when I was trying to get in touch? …

March 16, 2026
Unprompted review
Wuffes logo

Reply from Wuffes

Hi there,

We’re really sorry to hear about your experience and the trouble reaching us—that’s definitely not the level of service we aim to provide.

We completely understand how frustrating it can be when you’re trying to get assistance and aren’t getting a response. Please know we’re here to help and would love the chance to make this right.

You can reach us directly at hello@wuffes.com
, or feel free to share your order details here and we’ll prioritize your case right away. Whether it’s a return or a general question, we’ll walk you through everything step by step.

Thank you for your patience, and we truly apologize for the inconvenience.

Rated 5 out of 5 stars

I just got the product yesterday so…

I just got the product yesterday so today was the first time she took it to begin with.She didn't wanna eat it, but then she did.So.That's a good thing. I'll leave another review once I see how it's working on our allergies.She just has some itching.It's usually worse in the summer. Customer service was good ordering process was easy.

March 18, 2026
Unprompted review
Wuffes logo

Reply from Wuffes

Thank you so much for giving Wuffes a try and for sharing your first impressions with us!

We’re glad to hear the ordering process was smooth and that your pup gave the chews a chance—even if it took a little convincing at first 😊 That’s totally normal when introducing something new, and it often gets easier with time.

We hope the chews help support her comfort, especially with the seasonal itching you mentioned. Consistency is key, so we’re excited for you to see how she does over the next few weeks.

We truly appreciate you taking the time to update your review later, and please don’t hesitate to reach out if you have any questions along the way—we’re always here to help!

Rated 3 out of 5 stars

So far so good....it hasn't been a…

So far so good....it hasn't been a month but actually seems to be working

March 5, 2026
Unprompted review
Wuffes logo

Reply from Wuffes

Hi Juanita,

Thank you so much for sharing your experience! We’re so glad to hear things are going well so far and that you’re already noticing some positive changes even within the first month.

Every pup is different, but early improvements like this are always a great sign 💚 Please keep us posted on your progress we’d love to hear how things continue!

Naida at Wuffes Customer Service.

Rated 5 out of 5 stars

The product is working extremely well…

The product is working extremely well for my boy. He's been on it for years. He is now 14 and still very active.
The customer service is very friendly, and the autoship arrives in perfect time every month.

March 16, 2026
Unprompted review
Wuffes logo

Reply from Wuffes

Hi Connie,

Thank you so much for sharing this wonderful update about your boy! We’re truly delighted to hear that he’s still active and thriving at 14 that’s exactly what we hope for every pup. 🐶💚

It also means a lot to know that our autoship and customer service have been meeting your expectations. We’re always here to support you both every step of the way.

Naida at Wuffes Customer Service

Advertisement
Rated 5 out of 5 stars

Excellent product

Excellent product. Our English Bulldog has early onset hip dysplasia. We used to have to give him Vet NSAIDs. Now with this liquid and chewies he’s almost able to be pain free. No limping!!

March 14, 2026
Unprompted review
Wuffes logo

Reply from Wuffes

That’s wonderful to hear, Jeff! 🐶💚 We’re so happy your Bulldog is feeling better and moving comfortably. Thanks for sharing! – Wuffes💚

Rated 5 out of 5 stars

My dog has bad allergies

My dog has bad allergies. She licks her paws and will scratch the inside of her ear until she cries in pain. With so many products available nowadays, I tried Wuffes first and I'm glad I did! Because of Pipers weight I gave her 3 chewables and almost immediately the scratching stopped. There were a few days that I forgot to give them to her but she still wasn't scratching. I had a vet appointment just to be sure and my vet said her ears were "clean as a whistle." Highly recommend .

February 28, 2026
Unprompted review
Wuffes logo

Reply from Wuffes

Hi Kim! 🐶💚 We’re so happy to hear Piper is feeling more comfortable and that the scratching has stopped. It means the world to know she’s doing better—give that sweet girl some extra belly rubs from us! – Wuffes💚

Rated 5 out of 5 stars

Excellent company! …

Excellent products and equally excellent customer service! Highly recommend!

March 12, 2026
Unprompted review
Wuffes logo

Reply from Wuffes

Hi Sandy! 🐶💚 Thank you so much for your kind words! We’re thrilled to hear you’re happy with both our products and customer care. – Wuffes💚

Rated 5 out of 5 stars

Reliable Supplement and Excellent Customer Service

Our older dog with arthritis has been on Wuffes for almost 2 years now. I am not sure if it really makes a difference since we started it early enough when she did not have any major impairments. We hope it helps so she takes Wuffes and a few other supplements with her meal. Customer service is also great and prompt to respond to any inquiries or order updates

March 12, 2026
Unprompted review
Wuffes logo

Reply from Wuffes

Hi Katerina! 🐶💚 Thank you for sharing your experience and for caring so thoughtfully for your pup. Starting joint support early can be a great way to help maintain mobility as dogs age. We’re also so glad our customer service team has been helpful along the way! – Wuffes💚

Advertisement
Rated 5 out of 5 stars

My dog loves the taste of the Allergy…

My dog loves the taste of the Allergy Itch Chews and I think her itching has improved some.
I am also very impressed with the Wuffes company.

March 2, 2026
Unprompted review
Wuffes logo

Reply from Wuffes

Thank you so much for sharing your experience! We’re so happy to hear that your pup loves the taste of the Allergy & Itch Chews and that you’ve already noticed some improvement with her itching. It’s always wonderful to see our furry friends feeling more comfortable. 🐶

We’re also incredibly grateful for your kind words about our team. Providing great products and excellent customer care for both pets and their owners is what we strive for every day.

If you ever have any questions or need anything at all, we’re always here to help!
-Wuffes

Rated 4 out of 5 stars

I emailed you guys and said NOT to…

I emailed you guys and said NOT to send anymore product, and to cancel my subscription. You emailed back and said OKAY,and CANCELED, but you sent the product anyway!!! I AM NOT PAYING FOR THIS,AND I WANT TO RETURN IT,AND GET A FULL REFUND!!! SEND A LABEL SO I CAN RETURN IT!!!

March 3, 2026
Unprompted review
Wuffes logo

Reply from Wuffes

We’re very sorry to hear about this experience and completely understand how frustrating that must have been, especially after you requested that your subscription be canceled.

It’s certainly not the experience we want for our customers, and we’d really like the opportunity to make this right for you. Could you please share your most recent order number with us so we can locate the shipment and review what happened? Once we have that information, our team will be happy to look into the situation and work on a resolution for you.

Thank you for bringing this to our attention, and we truly appreciate the chance to help.
-Wuffes

Rated 3 out of 5 stars

Love the product for my dog.But I dont…

Love the product for my dog.But I dont like the disception of the price .everytime I call i get a different price for a monthh supply .I have a senior dog that I have to put down but not yet so cause she not sick just joints are old .I'm on a fix income so I cant have almost 50 dollars a month when I thought 20 if monthly refill. SO IM DONE !!

February 1, 2026
Unprompted review
Wuffes logo

Reply from Wuffes

Thank you for your feedback. We’re really glad to hear the product has been helping your dog, but we’re very sorry for the confusion regarding the pricing. That’s definitely not the experience we want for our customers.

We’re also sorry to hear about your senior pup and understand how important it is to keep her comfortable. 🐶

If you’re open to it, please share your last order number with us and we’d be happy to review your account and see how we can help.
-Wuffes

Rated 5 out of 5 stars

Our 12 year old Poodle (Ziva) was…

Our 12 year old Poodle (Ziva) was starting to have joint problems and unable to jump up on the bed which is quite high. Within about two weeks she was up on her own. My wife has to use cream cheese to get her to take the Wuffes. So glad we bought them. They really work!!

January 9, 2026
Unprompted review
Wuffes logo

Reply from Wuffes

Hi there! 🐶💚 We’re thrilled to hear Ziva is back to jumping on the bed on her own! It’s amazing what a little cream cheese motivation can do, and we’re so glad she’s enjoying her Wuffes. Here’s to many more happy, active moments with your sweet Poodle! – Wuffes💚

Advertisement
Rated 5 out of 5 stars

The quick response

The quick response. The thoughtful concern about what happened to my order. The product is helping my 13-year-old dog. He has so much more energy. As long as I can afford, I will continue to use this product.
GREAT CUSTOMER SERVICE!!
Thanks

March 7, 2026
Unprompted review
Wuffes logo

Reply from Wuffes

Thank you so much for your kind words, Ora! 🐶💚 We’re so happy to hear your 13-year-old pup has more energy and that our team could help with your order. Your support truly means a lot to us! 💚🐾

Rated 5 out of 5 stars

Excellent company and product

This company is honest and they make very effective products. My dog is doing a lot better with his arthritis now that he’s been on Wuffes.

March 9, 2026
Unprompted review
Wuffes logo

Reply from Wuffes

Thank you for your wonderful feedback, Lisa! 🐶💚 We’re so happy to hear your dog is doing better and getting support with his arthritis. That means the world to us! 🐾💚

Rated 5 out of 5 stars

I love Wuffles and the quality of life…

I love Wuffles and the quality of life it gives my 14 yr old Confetti. I live in a apartment building that just love him. I'm going to try some of the calming supplement. He gets overly excited every time the elevator door opens & closes. Normally, it wouldn't bother him as much... but, there's Mini hot poodle that moved in down the hall. I'm afraid he's going to give himself a heart attack.

March 6, 2026
Unprompted review
Wuffes logo

Reply from Wuffes

Thank you so much for sharing this wonderful story about Confetti! It truly makes us happy to hear that Wuffes has helped improve his quality of life at 14 years old. He sounds like such a beloved pup in your apartment building!

It’s great that you’re considering the calming supplement as well. Some pups can get extra excited with new neighbors and all the activity around elevators, so we hope it helps Confetti stay a little more relaxed while still being his happy self.

Please give Confetti some extra love from all of us, and thank you for trusting Wuffes to be part of his journey. 💚

Wuffes

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look