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Review summary

Created with AI, based on recent reviews

Considering 565 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its effectiveness, noting significant improvements in their pets' mobility and overall well-being. The quality of the product is frequently highlighted, and the customer service is described as excellent, with staff members being helpful, friendly, and responsive. However, some people were dissatisfied with their orders, mentioning issues such as receiving incorrect products, unexpected charges, or difficulties with cancellations and returns, even when products had not yet shipped.

What people talk about most

Product

People report positive experiences with product. Many customers praise the effectiveness of the products,... See more

Quality

Reviewers highlight positive aspects of quality. Many customers report significant improvements in their... See more

Customer service

Customers consistently report positive experiences with customer service, highlighting it as top-notch,... See more

Staff

Clients share positive opinions on staff, consistently praising their helpfulness and professionalism. Many... See more

Order

Users describe ambiguous interactions with order. While some customers report positive experiences, such as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We started useing Wuffes for my 11 year old 100lb pit bull who had a torn acl and arthritis in his legs. We were giving him daily pain meds, fish oil and glucosamine to try to keep him comfortable,... See more

Company replied

Rated 5 out of 5 stars

Our 8-year old rough collie started taking Wuffes Advanced Hip and Joint Support two months ago….since then, we have seen a vast improvement in his mobility….he’s able to go up and down the stairs wit... See more

Company replied

Rated 5 out of 5 stars

Rylie is 12 yrs old, extremely picky and because of that has not been taking joint care supplements. Started having issues getting up and basically walking around. Purchased the Wuffes Advanced Join... See more

Company replied

Rated 5 out of 5 stars

Able to communicate via text when a problem was encountered. Advice given made it possible to fix it quickly. My 12 year old mixed breed started limping in January. Started Wuffes and within 5 days he... See more

Company replied


Company details

  1. Pet Supply Store

Written by the company

We're the joint experts. From helping improve mobility to reducing pain and inflammation, our supplements are filled with scientifically-backed ingredients that help improve joint health from the inside out.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

My dog is walking way better and she looks happier!

My dog, Dusty, moves better and I can see on her face that she is happier!

August 15, 2025
Unprompted review
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Reply from Wuffes

This absolutely made our day to read! 💚

We’re so happy to hear that Dusty is walking better and that you can actually see the happiness on her face — that’s what it’s all about. Nothing means more to us than knowing she’s feeling more comfortable and enjoying life again.

Thank you so much for sharing Dusty’s progress with us and for trusting Wuffes to be part of her journey! 💚

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Rated 5 out of 5 stars

My 2 Rhodesian Ridgebacks

My 9 year old Rhodesian Ridgeback was not doing well. No energy and walking like she was in pain. That was back in August of 2025. Now in February of 2026 she is so happy and energetic. Can jump into the back of our Yukon XL with no issues now. Runs up and down hills at the park. I’m so thankful for Wuffes. My 2 year old Rhodesian Ridgeback is on wuffes as well. To keep him ahead of the game.

February 17, 2026
Unprompted review
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Reply from Wuffes

We’re so thrilled to hear this! 🐶💚 It sounds like your Ridgebacks are thriving and loving life again thanks for letting Wuffes be part of their journey!

– Wuffes💚

Rated 5 out of 5 stars

About 5 years ago my little girl could…

About 5 years ago my little girl could hardly walk. I was not sure if she would ever be able to walk w/o as much pain as she was having.
I saw WUFFES on FB and decided that I didn't have anything to loose. I tried other supplements but none worked like WUFFES does.
She just turned 15 December 2025.
And I'm positive that W/O this I would have helped her cross the rainbow bridge.
Thank you WUFFES for your wonderful product.

Teresa and Dori 🐾

February 16, 2026
Unprompted review
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Reply from Wuffes

Teresa, thank you so much for sharing Dori’s story 🐶💚 We’re honored that Wuffes could help her enjoy these precious years comfortably. Sending love to both of you!

– Wuffes💚

Rated 4 out of 5 stars

I’m still monitoring my dogs using this…

I’m still monitoring my dogs using this product. My dogs will be 9 in May of this year. It really helps so far. Thank you

January 1, 2026
Unprompted review
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Reply from Wuffes

So glad to hear it’s helping your pups, Bonnie! 🐶💚 Wishing them many happy, comfortable years ahead!

– Wuffes💚

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Rated 5 out of 5 stars

Their customer service is great 😊

Their customer service is great 😊
I’ve been using the hip and joint chews for my dog Vinnie who was having a lot of pain in his hips.. he is doing much better after a month of being on the product and I just ordered some probiotics for another one of my dogs who seems to be having some gut issues.. hoping for good results with those too

February 15, 2026
Unprompted review
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Reply from Wuffes

Thank you so much for sharing this 💚🐶 We’re thrilled Vinnie is feeling better and hope the probiotics bring great results for your other pup too 🐾💚

Rated 5 out of 5 stars

Wuffes has wonderful customer service

Wuffes has wonderful customer service, and a product that works!

February 14, 2026
Unprompted review
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Reply from Wuffes

Hi David,

Thank you so much for taking the time to share this! We’re really happy to hear you had a great experience with our customer service and that the product worked well for you. That means a lot to our team 💚🐶

If you ever need anything or have questions down the road, we’re always here to help.

Naida at Wuffes Customer Service

Rated 4 out of 5 stars

Why the change

I am on auto delivery and everything was going fine. This delivery was almost a week late and I was shipped a pork liver flavor? Why the change and what if our dog doesn't like it?

February 14, 2026
Unprompted review
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Reply from Wuffes

Hi Denise,

Thank you for bringing this to our attention 💚 We’re really sorry to hear about the delay with your recent auto delivery that’s definitely not the experience we want for you or your pup.

To clarify, the formula has not changed, and we haven’t made any flavor changes either. We understand how concerning it can be when something arrives later than expected or looks different, and we’d love the chance to look into this for you.

If you feel comfortable, please reach out to us directly so we can help right away and make things right 🐶💚

Naida at Wuffes Customer Service

Rated 5 out of 5 stars

The Hip & Joint Chews are life changing!

The Hip & Joint Chews gave our sweet 10 year old English Lab her life back! Within a month of taking them she transformed from lethargic and dull back to her vibrant, bright self…she went from struggling to get up to get to her dinner bowl, back to her silly, jumping and hopping self when she knows I’m about to feed!!!

March 13, 2025
Unprompted review
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Reply from Wuffes

Hi Cheryl,

This absolutely made our day 💚 Thank you so much for sharing your sweet girl’s stor it’s incredible to hear how much her mobility and spark have improved. Seeing senior pups get back to their happy, silly selves is exactly why we do what we do 🐶💚

We’re so grateful you took the time to leave this review, and we’re cheering your English Lab on for many more joyful moments ahead!

Naida at Wuffes Customer Service

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Rated 5 out of 5 stars

Quick response

I was asked how my pup was, but I haven't received it yet. I replied to the email and very quickly got a response. They had found there was something wrong on their end and were quick to resolve.
I was offered either my $$ back or they would reship my order. I should soon receive my pup. I can't wait.

February 12, 2026
Unprompted review
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Reply from Wuffes

Thank you so much for your patience and understanding, Julia 🐶💚 We’re really glad we could quickly resolve the issue and make sure your order gets to you. Can’t wait for your pup to try it and enjoy the benefits 🐾💚 We’re always here if you need anything else or have questions along the way!
– Wuffes💚

Rated 5 out of 5 stars

I love dealing with the folks at Wuffes! Very caring, pleasant and they love our pets!

I have loved the folks at Wuffes with their plan to get Lucy healthy. They are great! There was a shipping problem and they did all they could to remedy it. Bless you all!

February 12, 2026
Unprompted review
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Reply from Wuffes

It is so wonderful to hear from you! Thank you for the kind words and for trusting us with Lucy’s health journey.

We’re so sorry about the shipping hiccup, but we’re glad our team was able to jump in and get things back on track. We know how important it is for Lucy to stay on her schedule, and we’ll always do everything we can to make sure she’s taken care of.

Hearing that you feel the love we have for our furry customers truly makes our day—it’s exactly why we do what we do! Give Lucy some extra pets and a treat from her friends at Wuffes.
Willow at Wuffes

Rated 5 out of 5 stars

Really works

A friend told me about Wuffes joint support. He has an older Pittie he rescued and said it worked wonders on her back legs. It made me want to try it for my boy who was hit by a car before we got him! He was unable to get on the couch by himself and now he can jump up from a standing position. Wuffes is the only thing we've added to his diet, so I know that's what has helped him. He still has back leg issues, but is not in as much discomfort. We've been taking Wuffes for over a year now. I don't plan on stopping. The customer service representative are very helpful, kind, and understand the products. The website is very informative and easy to get around on! I highly recommend this product!

February 12, 2026
Unprompted review
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Reply from Wuffes

This is such an incredible story! Thank you so much for sharing your boy's journey with us.

Hearing that he went from struggling to get on the couch to jumping up from a standing position is exactly why we do what we do. It’s heart-wrenching to hear about his accident before he found his forever home with you, but we are so honored that Wuffes has played a part in his recovery and comfort over the last year. 🐾

We also appreciate your kind words about our website and our team! We strive to make the process as easy as possible so you can spend less time navigating and more time enjoying those couch cuddles with your pup.

Thank you for being part of the Wuffes family and for recommending us to other pet parents. We’re in this for the long haul with you and your boy!
Willow at Wuffes

Rated 5 out of 5 stars

Our Pit Bull suffers from Hip…

Our Pit Bull suffers from Hip Dysplasia. He was having much difficulty just to get up to go outside to use the bathroom. It hurt us to watch his difficulty. He also has an extremely large chest from using his front legs to pull himself up as he doesn’t have a lot of strength in his back legs due to the disease. So I ordered Wuffes Hip Joint Chews to see if that would help him. It has made such a wonderful difference in his quality of life. He actually runs some now to play with his Sister when she fetches the Ball. These Chews have made a real difference. I will continue them until he is no longer with us.

September 1, 2025
Unprompted review
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Reply from Wuffes

It brings such a smile to our faces to hear about your Pittie's progress! 🐾

Knowing that he’s gone from struggling to go outside to actually running and playing with his sister is just amazing. We know how difficult it is to watch our companions struggle with mobility, and we are so incredibly honored that Wuffes could help give him that "puppy spark" back.

He sounds like such a strong boy (those "Pittie chests" are truly something!), and we are so glad we can help support those back legs so he can enjoy his time with his family to the fullest.

Thank you for sharing your story and for giving him such a loving home. We’re here for you and your boy every step of the way! 🦴
Willow at Wuffes

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Rated 5 out of 5 stars

My Labradoodle is almost 14… hips

My Labradoodle is almost 14… hips, like all of them.. since I started using this product over a year ago.. a Very noticeable difference… it comes as advertised.. and also easy customer service…

February 10, 2026
Unprompted review
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Reply from Wuffes

Hi Terry,
Thank you so much 💚🐶 We’re thrilled to hear your Labradoodle has seen such a noticeable difference and that our team was easy to work with. That means a lot to us!

With gratitude,
Naida at Wuffes Customer Service

Rated 5 out of 5 stars

I love this product

I love this product, but in advertently checked the subscribe button on several orders. Before I knew it I had a nine month supply. Elise, the customer service representative that I worked with was very helpful and knowledgeable and helping me return excess products. She provided wonderful service so thank you again Elise.

February 10, 2026
Unprompted review
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Reply from Wuffes

Hi Susie,
Thank you for sharing 💚🐶 We’re so glad Elise was able to help get everything sorted and make the process smooth for you. We truly appreciate your kind words!

With gratitude,
Naida at Wuffes Customer Service

Rated 3 out of 5 stars

My senior female German Shepherd has…

My senior female German Shepherd has arthritis in both of her hips and I've been giving her medication I buy off of Amazon. I watched a video about Wuffles and I loved that the dog felt great after taking the medication. Unfortunately though, Wuffles hasn't been a miracle medication for my beautiful girl, Maggie May. It's also more expensive and there's less in the container therefore,
I'm sticking with what I've been giving her.

February 9, 2026
Unprompted review
Wuffes logo

Reply from Wuffes

Thank you so much for sharing Maggie May’s story with us. We know how hard it is watching our sweet seniors deal with arthritis, and it sounds like you’re doing everything you can to keep her comfortable and happy — she’s lucky to have you.

While many dogs show improvement with Wuffes, every pup responds a little differently, especially with more advanced joint issues. Sometimes it can take a bit longer to see results, but we completely understand wanting to stick with what you feel works best for her.

We truly appreciate you giving Wuffes a try and sending Maggie May lots of gentle belly rubs from our team. If you ever have questions or want help with dosing or options that might better suit her needs, we’re always here for you. 💚
Willow at Wuffes

Rated 5 out of 5 stars

This company is totally amazing and…

This company is totally amazing and they were there to provide the right supplements. I needed for my dog buddy. When my dog passed away, they’re caring us and love that they showed. It’s really amazing and one owner’s heart forever and ever more.

February 9, 2026
Unprompted review
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Reply from Wuffes

Thank you so much for your incredibly kind words and for sharing Buddy’s story with us. It truly means the world to hear that our team could be there for you and provide the right support during such an important time.

Losing a beloved dog is never easy — they’re family in every sense of the word — and we’re so grateful we could show you the care and love you and Buddy deserved. Your message really touched our hearts.

We’re sending you so much comfort and keeping Buddy’s memory close. Thank you for being part of the Wuffes family.

Willow at Wuffes 💚

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Rated 5 out of 5 stars

Great product with great customer…

Great product with great customer service. My dog loves the taste of the Hip & Joint chews. He thinks he's getting a treat. He's only been on the double dosing for a little over a week but is walking and jumping much better.

February 6, 2026
Unprompted review
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Reply from Wuffes

Thank you so much for the wonderful feedback! We’re thrilled to hear your pup loves the taste of the Hip & Joint chews — when they think it’s just a treat, it makes everything so much easier 😊

It’s amazing that you’re already noticing improvements in his walking and jumping after just a little over a week. That’s exactly what we love to hear! We hope he keeps feeling better and better each day.

Thanks for being part of the Wuffes family!

Willow at Wuffes 💚

Rated 5 out of 5 stars

Great product

Great product, and arrives in a timely manner.

February 2, 2026
Unprompted review
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Reply from Wuffes

Thank you so much for the kind words! We’re so happy to hear you’re loving the product and that it’s arriving right on time — that’s exactly the experience we want for every customer.

We truly appreciate your support and are glad to have you as part of the Wuffes family!

Willow at Wuffes 💚

Rated 5 out of 5 stars

I dealt with Dani and absolutely…

I dealt with Dani and absolutely satisfied…. Beyond satisfied with the polite, friendly and prompt service I received!!!!!!!

February 5, 2026
Unprompted review
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Reply from Wuffes

Thank you so much for the amazing feedback! We’re beyond happy to hear Dani took such great care of you — we’ll definitely make sure she sees your kind words. She truly loves helping our customers, and it means so much to know her support made such a positive difference!

We really appreciate you being part of the Wuffes family and are always here if you need anything.

Willow at Wuffes 💚

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