My 5 year old daughter absolutely loves her weekly Wukong lessons, she's made so much progress and has already had her first cognia certificate within 1 year. It's also great for a long time learner l... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Such caring, kind, motivating and patient teachers, making Mandarin learning so fun and exciting for our little ones! Love the music, games, stories and cartoons! Easy to use app, easy to review and p... See more
Company replied
SO far we have really enjoyed the experience with the WuKong app. We are just at lesson 3 and tomorrow lesson 4. We were hoping the teacher would challenge our child more but she continues to reach ou... See more
Company replied
We’ve been with WuKong for over a year for English ELA, and my child’s writing and reading skills have improved so much. The teacher is really supportive, always offering personalized help when needed... See more
Company replied
Company details
- #103 of 142 best companies in Educational Institution
Written by the company
Headquartered in Silicon Valley, WuKong Education is the premier online education provider for students 3- to 18-years old. Since 2016, WuKong Education has been the first choice for families who want to provide their children with language and mathematics skills for future success in the 21st century. With more than 4,500 teachers around the globe and a dedicated curriculum team developing original courses for the platform, WuKong Education brings the best of online live classes and self-paced learning together in a single, interactive, engaging platform that is available anytime, anywhere. WuKong Education is dedicated to igniting children's passion for lifelong learning. WuKong Education teachers, high-quality courses, and concierge-level service make WuKong Education the right choice for more than 300,000 families in 118 countries and regions. WuKong Education: Unleash your inner genius.
Contact info
340 E Middlefield Rd, Mountain View, CA, 94043, Mountain View, United States
- (628) 358-9588
- branding@wukongsch.com
- wukongsch.com
4.4
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from WuKong Education
Dear Customer eileeney,
Thank you for sharing your feedback with us. We’re sorry to hear about your experience with scheduling, and we understand how important it is to have flexible and convenient class times.
We also appreciate your comment regarding lesson completion. Ensuring that each lesson is delivered fully and effectively is very important to us, and we will share your feedback with our teaching team for further review and improvement.
Please feel free to reach out to us directly【branding@wukongsch.com】—we’d be happy to help find a more suitable schedule and ensure a better learning experience for your child.
Best regards,
WuKong Customer Support Team
Adult learning Chinese
I like WuKong Education for their flexibility, high-quality teachers and overall fun experience while learning Chinese. I am over 40, it is not easy but I still enjoy it.
April 1, 2026
Reply from WuKong Education
Dear Giusti,
Thank you so much for your kind words and for sharing your learning journey with us! We’re truly delighted to hear that you enjoy the flexibility, our teachers, and the overall learning experience at WuKong.
It’s especially inspiring to see your dedication to learning Chinese—no matter the age, taking on a new language is a wonderful achievement, and we’re so glad to be part of your journey. Keep going, you’re doing amazing!
We look forward to continuing to support you and making your learning experience even more enjoyable.
Best regards,
WuKong Customer Support Team
Engaging for my 4 year old
Engaging for my 4 year old
And just long enough to stay engaged. The teacher is fun!
March 29, 2026
Reply from WuKong Education
Dear Customer,
Thank you so much for sharing your feedback! We’re especially happy to hear that your child is able to stay focused and engaged throughout the lesson—that truly means a lot to us.
Seeing children enjoy learning while making progress is exactly what we hope for, and it’s incredibly rewarding to know your child is benefiting from the experience. We’re also glad to hear that the lesson length works well and keeps your little one engaged.
Thank you again for your support—we look forward to seeing your child continue to grow and thrive with WuKong!
Best regards,
WuKong Customer Support Team
Staff is helpful but teachers selection…
Staff is helpful but teachers selection is limited
April 6, 2026
Reply from WuKong Education
Dear Customer,
Thank you for sharing your honest feedback with us. We’re glad to hear that our staff has been helpful during your experience, and we truly appreciate your recognition of their support. We also understand your concern about the limited teacher selection, and your feedback has been shared with the relevant team as we continue working to expand and optimize our teaching resources. Your input helps us improve and provide a better learning experience for families.
Best Regards,
WuKong Customer Support Team
Overall expirence was great
Overall expirence was great. Very interactive and prompt responses and great customer service
March 31, 2026
Reply from WuKong Education
Dear Customer,
Thank you for your wonderful review! We’re delighted to hear that your overall experience with WuKong has been great and that you found our team responsive and supportive throughout the process. Providing interactive learning experiences and timely customer support is always a priority for us. We truly appreciate your trust and look forward to continuing to support your child’s learning journey.
Best Regards,
WuKong Customer Support Team
Reply from WuKong Education
Dear Customer,
Thank you for your kind review! We’re glad to hear that you had a good experience with WuKong. Providing a smooth and enjoyable learning journey for families is always our goal. We truly appreciate your support and hope to continue bringing positive learning experiences to your child.
Best Regards,
WuKong Customer Support Team
Terrible sales tactic using children.
Terrible sales tactic using children.
At the Glen Shopping Centre in Melbourne, a staff member from Wukong Education approached my 4-year-old daughter and gave her a balloon, saying it was free. When I declined to sign up, they took the balloon back from her, leaving her visibly upset and in tears.
Using young children this way to pressure parents into signing up is completely inappropriate and unprofessional. I would strongly discourage others from engaging with this company.
April 6, 2026
Unprompted review
Reply from WuKong Education
Dear Michelle S. ,
Thank you for your review. We are sorry that your experience at The Glen Shopping Centre did not meet your expectations and are deeply concerned about the situation you described, especially regarding the interaction involving your child. We have informed the corresponding department and management team regarding your feedback for further review and internal follow-up. WuKong values respectful and appropriate engagement with families, and feedback like yours is important for us to continuously improve our service and staff management.
Best Regards,
WuKong Customer Support Team
Very organized and very responsive in…
Very organized and very responsive in communications in exploring the program and doing the trial lessons. Teachers were professional and tools used are top notch
March 30, 2026
Reply from WuKong Education
Dear K LEE,
Thank you for your thoughtful feedback. We’re glad to hear that the trial experience felt well-organized and that communication with our team was responsive and smooth throughout the process. It’s also wonderful to know that our teachers and learning tools left a strong impression on you. We truly appreciate your support and hope to continue providing a positive and professional learning journey for your child.
Best Regards,
WuKong Customer Support Team
So impressed by the organization
So impressed by the organization, lesson plans and interactive teaching style of Wukong. The quality of teachers are high and the teachers have figured out a way to make each lesson fun and exciting. I would recommend WuKong education to anyone interested in learning Chinese.
March 25, 2026
Reply from WuKong Education
Dear Kristen,
Thank you for your wonderful feedback and recommendation. We’re truly happy to hear that you are impressed by WuKong’s lesson organization, interactive teaching style, and the quality of our teachers. Creating fun and engaging Chinese learning experiences for children is always our goal, and your recognition encourages us to keep improving. We sincerely appreciate your trust and support in recommending WuKong to other families.
Best Regards,
WuKong Customer Support Team
The teacher is good and engaging
The teacher is good and engaging. My child really enjoys learning Chinese.
March 27, 2026
Reply from WuKong Education
Dear Cynthia,
Thank you for your kind review! We’re glad to hear that your child enjoys learning Chinese and finds the teacher engaging and supportive. Helping children build interest and confidence in learning is something WuKong values deeply. Your encouragement means a lot to our teaching team as we continue to create enjoyable and meaningful learning experiences.
Best Regards,
WuKong Customer Support Team
Top Tier!
Excellent customer service. The program and terms were thoroughly explained. My scholar is engaged from start to finish and looks forward to his lessons. I also appreciate the detailed student reports! In my opinion, the Wukong app is intuitive, well-organized, and supports all learner types.
March 27, 2026
Reply from WuKong Education
Dear J. Henderson,
Thank you for your review! We’re delighted to hear that you are satisfied with our customer service, clear program explanations, and detailed student reports. It’s especially rewarding to know that your child stays engaged and looks forward to each lesson, as this is exactly the learning experience WuKong aims to create. We truly appreciate your recognition of the WuKong app and our overall program support.
Best Regards,
WuKong Customer Support Team
The course itself is great
The course itself is great, but the sales follow-ups are quite frequent. I keep receiving promotional messages even after purchasing, which feels a bit overwhelming. It would be appreciated if the frequency could be reduced.
April 3, 2026
Reply from WuKong Education
Dear Customer,
Thank you for your feedback and for recognizing the quality of our course. We are sorry to hear that the frequency of sales follow-ups and promotional messages has caused inconvenience to you. Your feedback has been shared with the relevant department for review and internal follow-up to help improve our communication approach. WuKong values a comfortable and respectful experience for families, and we truly appreciate you bringing this to our attention.
Best Regards,
WuKong Customer Support Team
We've had an incredible experience with…
We've had an incredible experience with Wukong for our 8 year old daughter. The trial lesson was so inspiring and engaging. The class was fun, with different types of activities including conversation, gamification and acting out and even singing to learn the pinyin and tones. The ability to preview and then review a lesson really helps to cement knowledge and its clear that Wukong teachers are experts in the way they set up and present each lesson. I also got a parent/teacher chat immediately following the lesson and an in depth assessment of my daughters progress via email. Communication is brilliant, with a teachers assistant assigned to us and available via whatsapp. This is hands down the best educational decision we've made for our child.
March 31, 2026
Reply from WuKong Education
Dear Caroline,
Thank you so much for your thoughtful and detailed feedback—we’re truly delighted to hear about your experience!
It’s wonderful to know that your daughter enjoyed the trial lesson and found it engaging and fun. We’re especially glad that the mix of activities—from conversation to games, acting, and even singing—helped make learning Pinyin and tones enjoyable and effective.
We’re also really happy to hear that the lesson preview and review features, as well as the detailed feedback and parent communication, have been helpful in supporting her progress. Our team puts a lot of care into every class, so your recognition truly means a lot to us.
Thank you again for your trust—being described as “the best educational decision” is incredibly meaningful to our entire team. We look forward to continuing to support your daughter’s learning journey.
Best regards,
WuKong Customer Support Team
Very good communication and they…
Very good communication and they explain everything to you in details to clear any doubt you have,
March 29, 2026
Reply from WuKong Education
Dear Customer,
Thank you for your kind words! We’re glad to hear that our team was able to provide clear and helpful communication.
We appreciate your support and look forward to assisting you again in the future.
Best regards,
WuKong Customer Support Team
Reply from WuKong Education
Dear Customer,
Thank you for your kind feedback and for recognizing our customer support team. We’re truly glad to know that our service has met your expectations and provided you with a smooth and reassuring experience.
Your trust and encouragement mean a lot to us, and we’ll continue to improve our service to better support you and your child’s learning journey.
Best regards,
WuKong Customer Support Team
Spam calls
Signed up for a free trial class to get over with a solicitor, then later cancelled the class and it used my personal info like phone number that I signed up with, and keeps giving spam phone calls every day trying to talk to me, never answered it though
March 25, 2026
Unprompted review
Reply from WuKong Education
Dear Customer,
Thank you for your feedback, and we sincerely apologize for any inconvenience caused by our frequent phone calls.
We understand how important it is to respect your preferences. Your feedback has been shared with our team, and we will further optimize our connector's sales approach to ensure a more comfortable experience.
We apologize again for your experience at this point, If you would like us to adjust or stop contact, please feel free to let us know, and we’ll take care of it right away.
Best regards,
WuKong Customer Support Team
Reply from WuKong Education
Dear Karen,
Thank you for your kind feedback and for recognizing our teachers. We’re truly delighted to know that their patience and dedication have made a positive impact on your child’s learning experience.
Your encouragement means a lot to our team and inspires us to keep delivering meaningful lessons.
Best regards,
WuKong Customer Support Team
The teacher is very helpful
The teacher is very helpful, kind and friendly. I’m very happy with the service.
March 26, 2026
Reply from WuKong Education
Dear LiBei,
Thank you so much for your kind feedback. We’re truly delighted to know that our teacher has been helpful, and friendly throughout your child’s learning journey.
We believe that a supportive and encouraging learning environment makes all the difference, and we’re so glad to see your child benefiting from it.
Your recognition means a lot to our team, and we’ll continue striving to provide dedicated and inspiring teaching.
Best regards,
WuKong Customer Support Team
great customer support!!!
March 25, 2026
Reply from WuKong Education
Dear Yen,
Thank you for your kind feedback and for recognizing our customer support team. We’re truly glad to know that our service has met your expectations and provided you with a smooth and reassuring experience.
Your trust and encouragement mean a lot to us, and we’ll continue to improve our service to better support you and your child’s learning journey.
Best regards,
WuKong Customer Support Team
Reply from WuKong Education
Dear Yang,
Thank you so much for your kind words and trust in WuKong. We’re truly delighted to know that your child is enjoying the learning experience with us.
Your support means a lot to our team, and we’ll continue to provide engaging and high-quality lessons.
Best regards,
WuKong Customer Support Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.