Wulf's Fish Reviews 2,024

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 162 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, frequently describing the seafood as top-tier, fresh, and delicious, often surpassing expectations for online orders. Many people highlight the prompt and efficient delivery service, noting that orders arrive well-packaged, frozen solid, and in pristine condition, even in warm weather. The ease of the ordering process and the variety of offerings are also frequently appreciated by consumers. However, some people were dissatisfied with specific issues, such as receiving "ghost shells" in crab orders with little to no meat, or finding that some items were out of stock. A few customers also mentioned that their salmon burgers were dry and tasteless, and one reviewer reported an order where some salmon portions thawed during shipping due to extreme heat. Another customer was disappointed by the amount of bones in the fish.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, consistently praising the freshness, taste, and... See more

Quality

Users describe positive interactions with quality, consistently praising the freshness, flavor, and overall... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the prompt and... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the easy ordering process,... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the excellent and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quality and service make Wulf’s top tier for seafood options! When not able to get fresh, local seafood when at our Cape Cod home, we always order Wulf’s for home meal delivery in NH. Favorites are Br... See more

Company replied

Rated 5 out of 5 stars

I have placed many orders with Wulf's Fish. Your prompt shipments along with expert packaging always exceeds my expectations. I believe one order, where I received the wrong product, was my only negat... See more

Company replied

Rated 5 out of 5 stars

Wulf's Fish box, labelled perishable, with Ora King Salmon was delivered via FedEx on Saturday on an island in Maine! Fish inside was rock hard and perfect. We were so delighted that Wulf's Fish... See more

Company replied

Rated 5 out of 5 stars

The fish we have ordered has been fresh, excellent portions, and delivered safely-thoroughly iced. We are fairly new customers and are about to place our 3rd order. We are completely satisfied and wil... See more

Company replied


Company details

  1. #2 of 8 best companies in Seafood Market
  2. #2 of 11 best companies in Grocery Delivery Service
  3. #4 of 23 best companies in Online Food Ordering Service
  4. #2 of 5 best companies in Seafood Wholesaler

Written by the company

Wulf's Fish sources, hand-cuts, and ships the highest quality seafood right from the Boston Seaport to discerning home cooks and the nations top chefs. No mystery sourcing or distant fulfillment centers – just fish you can trust. Plus you can order what you want, when you want it. No Subscription required!


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

All 3 different fish fillet were excellent

All 3 different fish fillets we tried were of excellent quality. Salmon and swordfish were our favorite. The black cod was tasty.

January 27, 2025
Wulf's Fish logo

Reply from Wulf's Fish

So happy to hear you loved the fishes! Thank you for taking the time to review us, Steven!

Rated 5 out of 5 stars

Wulf's Fish is an excellent option for…

Wulf's Fish is an excellent option for anyone looking to enjoy high-quality seafood at home. Their dedication to freshness, convenience, and customer satisfaction sets them apart in the seafood industry.

February 12, 2025
Unprompted review
Wulf's Fish logo

Reply from Wulf's Fish

Thank you so much for the awesome review, Julie! Very happy to hear that your love our fish and service. It's our pleasure.

Rated 5 out of 5 stars

Outstanding Seafood

I ordered a medley of seafood from Wulf's for the holidays. Shipping was fast and the seafood was fresh and very tasty. I was impressed by the wide selection of fish and the great value.

December 23, 2024
Unprompted review
Wulf's Fish logo

Reply from Wulf's Fish

Thank you so much for taking the time to leave us a lovely review! We strive to provide the best quality, variety, and value to our customers (both home cooks and top chefs around the country)! Looking forward to sourcing more great seafood for you and your family.

Rated 4 out of 5 stars

Can't wait to order again!

You were incredibly with my late order, even offering a personal pickup at your office. The caviar was simply exquisite. I'm eagerly looking forward to my next order.

February 5, 2025
Unprompted review
Wulf's Fish logo

Reply from Wulf's Fish

Thank you, Mariana! Appreciate you taking the time to leave us a kind review.

Rated 5 out of 5 stars

Wulf's customer service is the BEST!

Although FedEx delivered my order 7 days after it was shipped and the items were ruined, and then did the same thing to the replacement order Wulf's kindly sent, again ruining the fish, Wulf's customer service stepped in and took care of everything. This review is about customer service since I did not receive an edible order. In a word the customer service department is FANTASTIC! I cannot say enough good things about them. Thank you so much, Judy and Diane. You made a bad experience into a good one.

January 20, 2025
Wulf's Fish logo

Reply from Wulf's Fish

Thank you so much, Jayne, for your kind words! We're very sorry that the bad weather those couple of weeks impacted FedEx's service to you. We know you were really looking forward to the grey sole! We promise to always do right by our customers and we're grateful for your understanding and communication with us during the process. Looking forward to sending you delicious fish soon!
-Judy

Rated 4 out of 5 stars

Excellent seafood.

Excellent quality of products that I can't get in my local supermarkets. Items shipped timely, accurate and still frozen solid when they arrived. My only reason for not rating 5 stars is price.

January 27, 2025
Wulf's Fish logo

Reply from Wulf's Fish

Thank you for your kind words and review, Philip! We strive to only source the highest quality fish for our customers (including our Michelin Starred chefs!) For that reason, our fish is not cheap but we can confidently stand by the quality that you've experienced! Thank you again and we look forward to sending you more top-tier seafood.

Rated 5 out of 5 stars

Wulf's Fish provides excellent fish

Wulf's Fish provides great fish, great customer service, rapid shipping, and fantastic food for enjoyable meals.

January 25, 2025
Wulf's Fish logo

Reply from Wulf's Fish

Thank you very much, Leonard! We look forward to continuing providing you with great fish and great service!

Rated 5 out of 5 stars

Great selection

Great selection, perfectly frozen and best quality. Better than any local fish store.

January 23, 2025
Wulf's Fish logo

Reply from Wulf's Fish

Thank you very much, Sanford! It's our pleasure to send you freshly hand-cut, super frozen fish straight from our Boston Fish Pier!

Rated 5 out of 5 stars

Fresh

Fresh, delivered with care. attentive to the fish lover’s experience.

January 23, 2025
Wulf's Fish logo

Reply from Wulf's Fish

Thank you, Melinda! We appreciate you!

Rated 5 out of 5 stars

Wulf's is my most favorite food…

Wulf's is my most favorite food purveyor! Their variety is great, have an easy to use website, quality is consistently outstanding, their customer service beats any I've encountered and of high importance to me, I know where the fish is sourced. I wish more businesses operated this way.

January 23, 2025
Wulf's Fish logo

Reply from Wulf's Fish

Hi Rosalind, thank you so much for the kind review! We appreciate you!

Rated 5 out of 5 stars

I have been ordering from Wulf's fish…

I have been ordering from Wulf's fish for a few years now. The fish is always top quality, I live in Indiana and I am always impressed with the shipping how quick it is and how reasonably priced. I put it straight into the freezer when it arrives. I also gift my son over the winter Holidays and now he's ordering on his own. Unbeatable fish and service. Love it!

January 22, 2025
Wulf's Fish logo

Reply from Wulf's Fish

Thank you for taking time to leave us a review, Melinda! It's our pleasure to send you and your son delicious fish!

Rated 5 out of 5 stars

From Wyoming customer

We live in WY and have ordered from Wulf Fish a couple times so far. Our orders arrive on time, everything remained frozen and the quality of the fish has been exceptional.

January 3, 2025
Wulf's Fish logo

Reply from Wulf's Fish

Thank you very much for your kind review!

Rated 5 out of 5 stars

Big fan

First of all, the fish is fantastic. Obviously, that is very important. Second, the customer service is phenomenal. This was my second time ordering from here. The shipment was delayed due to weather and I had concerns over the fish staying fresh. Judy from the customer service team took care of everything. She was extremely knowledgable and friendly. So the product is incredible and so are the people. Will absolutely continue shopping here.

December 30, 2024
Wulf's Fish logo

Reply from Wulf's Fish

Thank you very much, Kyle! We're glad that we could help and make it right despite courier weather delays. It's always tricky this time of the year, but we really appreciate your patience throughout the process. Enjoy your fish and we look forward to serving you more great seafood soon!

Rated 5 out of 5 stars

You were very accommodating

You were very accommodating — late order for delivery —allowing a personal pickup at the office! The caviar was grand.
We look forward to ordering again, soon. Thank you!

December 27, 2024
Wulf's Fish logo

Reply from Wulf's Fish

Thank you, Joan! Very happy we could help. Looking forward to providing you with more great seafood :)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look