WVA Whisky Auctions Reviews 

707
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 105 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is extremely helpful, welcoming, and professional throughout both the buying and selling processes. Consumers also appreciate the exceptionally wide selection of quality items available at very reasonable and very fair market prices. However, some people mentioned specific drawbacks, noting that the search engine is poor, auctions lack a fixed finish time, and the overall bidder experience occasionally suffers significantly. A few reviewers also experienced mixed results initially, though most buyers agreed that the team quickly resolves any issues and provides reliable communication throughout.

What people talk about most

Service

People report high satisfaction with the service, praising the professional approach and welcoming team.... See more

Staff

Customers report deeply positive experiences with staff, highlighting their welcoming and friendly nature... See more

Product

Reviewers highlight positive aspects of product, noting a wide variety of items and fair prices. Consumers... See more

Price

Users describe positive interactions with price, consistently highlighting great value and fair costs across... See more

User experience

Customers consistently note positive experiences with user experience, highlighting auction software that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have used these several times and I have found them very professional and their delivery service is second to none. All items purchased are well protected and posted at a reasonable cost. Highly recom... See more

Company replied

Rated 5 out of 5 stars

I used WVA as I could deliver my Whisky for sale and save on courier costs. Really friendly knowlegable team explained the process and gave accurate estimate. Website and emails kept me informed all t... See more

Company replied

Rated 5 out of 5 stars

WVA is a great company with fantastic staff. I was lucky enough to meet the whole team when collecting my items the packaging staff, the Photography staff, the tech staff and the boss George. They are... See more

Company replied

Rated 5 out of 5 stars

George and the Team at WVA were incredibly friendly and helpful when we auctioned our miniatures collection. The work that they put in to selectively lotting and photographing the collection paid o... See more

Company replied


Company details

  1. Online Auction Service
  2. Alcohol Store
  3. Auction House
  4. Gift Shop
  5. Liquor Store
  6. Liquor Wholesaler

Written by the company

WVA is an Independent Whisky Auction Website which has been running for the past 10 years. We offer a global online platform for the buying and selling of Old, New, Rare and Exclusive Whiskies and Spirits to thousands of registered bidders. WVA offers 0% sellers commission, Free Valuations, Free DHL Collections across the UK, Extremely competitive buyers commission and registration fees. Super fast shipping and all pay-outs to our clients are concluded 5-7 days after auction end. If you have items to sell please get in contact today. We look forward to hearing from you.


Contact info

4.8

Excellent

TrustScore 5 out of 5

707 reviews

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4.8

All reviews

(707)

107 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Only ok

I had no problems at all; I stored the bottles I buy in a WVA storage, everything was fine.

November 19, 2025
WVA Whisky Auctions logo

Reply from WVA Whisky Auctions

Thanks for the excellent feedback Jorge, we appreciate it!

Rated 5 out of 5 stars

Absolutely amazing pleasure to deal…

Absolutely amazing pleasure to deal with. Been using for over a year now and always look forward to the next auction. Take care team

October 31, 2025
WVA Whisky Auctions logo

Reply from WVA Whisky Auctions

Thanks for the great feedback James that's brilliant to hear. Thanks for choosing WVA.

Rated 5 out of 5 stars

The best

Very professional and efficient service. WVA Whisky Auctions is a great place to buy and sell quality whiskies

October 30, 2025
Rated 4 out of 5 stars

Bespoke advice and help from George has…

Bespoke advice and help from George at WVA has made the experience enjoyable and less stressful. Thx. I appreciated the fast turn-around of funds after the auction closed too. Overall, comms are excellent and the staff try and be helpful and friendly.

September 18, 2025
Rated 5 out of 5 stars

Found the process very positive

Found the process very positive. The selection was great. I was able to win 3 lots. Very happy with the price and I knew the additional charges that would be added to the bid price. The lots were very well packaged for delivery.

September 17, 2025
Rated 5 out of 5 stars

Straightforward, good service.

These guys are great to deal with, straightforward, and prompt. The process of buying, paying and recieving whiskies bought at a WVA auction is satisfying and swift.

I have used them many times and will do so again.

February 6, 2025
Rated 5 out of 5 stars

Excellent service from Nice people

The whole team at WVA are a pleasure to deal with.
Knowledgeable,Courteous,informative and professional…
I would recommend WVA to all interested in buying or selling Whiskey.

September 19, 2025
WVA Whisky Auctions logo

Reply from WVA Whisky Auctions

Thank you for your kind words, your feedback is much appreciated. We really do pride ourselves on our customer service. Thank you for choosing WVA.

Rated 5 out of 5 stars

WVA Whisky Auction goes above and…

WVA Whisky Auction goes above and beyond to accurately represent the bottles shown and to get them into my possession after purchase.

September 5, 2025
WVA Whisky Auctions logo

Reply from WVA Whisky Auctions

Thank you for your kind words, your feedback is much appreciated. We really do pride ourselves on our customer service. Thank you for choosing WVA.

Rated 5 out of 5 stars

Great reliable service

Great reliable service

September 17, 2025
WVA Whisky Auctions logo

Reply from WVA Whisky Auctions

Thank you for your kind words, your feedback is much appreciated. We really do pride ourselves on our customer service. Thank you for choosing WVA.

Rated 5 out of 5 stars

Great service

Great customer service from the team. Bottles were received promptly and packaging was done to a very high standard, everything arrived perfectly. Very happy customer!

August 29, 2025
WVA Whisky Auctions logo

Reply from WVA Whisky Auctions

Thank you for your Feedback Lisa , we are so pleased to hear you are happy with our customer service and packing. Our team work very hard to keep up our high standards so its much appreciated. We look forward to your next order!

Rated 3 out of 5 stars

They pack their whisky in boxes but not…

They pack their whisky in boxes but not much protection, be wary of what you ship with them please,

Hi again WVA, thank you for your reply, this has Nothing to do with DHL, i have had whisky shipped to me for many many years and this was bad packing so stop blaming DHL and at least have the sense to admit your poor packing on this occasion, the inflatable holders were not filled correctly, the cardboard box had ZERO protection, try putting them in between two pieces of cardboard inside the box, i will no longer use WVA if this is your attitude

August 29, 2025
WVA Whisky Auctions logo

Reply from WVA Whisky Auctions

Thank you for your Feedback. We are sorry you feel this way Graham and that you haven’t had a good experience with DHL delivering your parcel. Please be advised this issue was not down to bad packing from WVA but in fact very poor handling by the currier DHL. All our parcels are packed with care by our team and always leave our office well packed and padded.
We have been in constant contact over the delivery issues and also offered a full refund and return shipping labels, which we are yet to wait a response.
Thanks for using WVA and hopefully next time there wont be any DHL issues.

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