I bought the most beautiful flamingo themed cake for my best friend bridal shower.Black velvet responded promptly to my initial request professionally and with creative flare and sent me an an invoice... See more
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Ordered a cookies for a baby shower. Got nothing but rave reviews and compliments for both the design and taste! She and her team were amazing and very helpful and accommodating to getting the design... See more
Only half the order was shipped, making the whole order useless. 1-800-Bakery did try to accommodate the mistake, however, I had ordered the shipment for use on Thanksgiving and Thanksgiving had co... See more
Totally disappointed. I ordered for my sons 21st birthday 5 days prior to the date. I got the email saying it would be delivered on my specified date and low and behold it is not being delivered to... See more
Company details
Information provided by various external sources
Shop online for mail order delivery of cake, pastries, bread, cookies and gifts from bakeries across the USA.
Contact info
30 Church St., 01890, Winchester, United States
- 1 (877) 612-8975
- chefsteve@1-800-bakery.com
- www.1-800-bakery.com
3.6
Average
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
It's a must!!!
Exceeded all my possible and impossible expectations. That strawberry cheesecake was the best ever ever!
February 12, 2020
Unprompted review
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Ordered KC Chiefs and Superbowl…
Ordered KC Chiefs and Superbowl cookies. They arrived on time and looked great, but the taste just wasn't there. Thought it was going to be a great sugar cookie, but tasted just blah.
February 11, 2020
Unprompted review
Great Food!
The quality was great and ordering was easy. Would definitely recommend!
February 6, 2020
Unprompted review
Everybody at this place is so cheerful…
Everybody at this place is so cheerful and lively.
December 10, 2019
Unprompted review
Worst Experience
I had a worst experience here. Their service was very poor and slow.
October 30, 2019
Unprompted review
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Great customer service!
Great customer service!I got everything I need!Best cakes ever.I recommend his service to my friends.
October 24, 2019
Unprompted review
Great products exactly what I needed…
Great products exactly what I needed shipped on time and in perfect condition,Cake was delicious. Cake arrived on time. Would order from again.
October 19, 2019
Unprompted review
On time delivery
Very pleased wiith the services that I received here! Such a nice bakery shop, unique selection on cakes, pasteries, cup cakes and much more...... Prices were little high but according to services it was ok.
October 16, 2019
Unprompted review
Great experience
Great experience and wonderful products.Great customer service! Definitely would recommend!
October 15, 2019
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Almost perfect service
Almost perfect service, I got everything I need!
October 14, 2019
Unprompted review
That's good.I bought the ice cream cone…
That's good.I bought the ice cream cone cake pops for my friend and his loves it , I will definitely order again from 1-800-Bakery.
September 12, 2019
Unprompted review
Delicious !!
The cake was excellent. It was so good!!! great customer service
September 11, 2019
Unprompted review
Delicious Cake....and its sugar free..
Was a nice experience and my kid loved the cake.Our guests couldn’t believe it was sugar free nor could the birthday boy! Thank you,VERY impressed with the service and merchandise. I will be a repeat customer. Would order it again...
September 11, 2019
Unprompted review
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Totally disappointed
Totally disappointed. I ordered for my sons 21st birthday 5 days prior to the date. I got the email saying it would be delivered on my specified date and low and behold it is not being delivered today as promised. So now no cake for my son while he is at college.
September 10, 2019
Unprompted review
ordering was easy product was easy to…
ordering was easy product was easy to find
September 10, 2019
Unprompted review
hard placing order
Very difficult to place order via phone. Called multiple times, left msg as directed, no callback.
September 4, 2019
Unprompted review
Reply from 1-800-Bakery.com
Yes, Karen, we have a family health issue which has made us slow on calling people back. I see you placed your order. If you need us email Service@1-800-bakery.com. Sorry for the issue, Chef Steve
Just in Time, and Delicious!
1-800-Bakery has just earned another satisfied customer. This A+ BBB rated company delivered a clutch performance. I had a company-wide event to push a safety initiative and we wanted to go outside the norm and add cookies for each attendee. We had a tight deadline, but after researching other companies, and seeing their product samples showcasing well-known companies, we placed an order for 300 individually wrapped butter shortbread cookies with a custom logo - and they delivered with hours to spare. Next year, we will plan further in advance so not to place undue pressure – even though they’ve proven they can work well under the confines of a tight deadline.
August 30, 2019
Unprompted review
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Great experience and wonderful products
August 26, 2019
Unprompted review
I have tried calling twice with no…
I have tried calling twice with no response or
Follow up. You are shipping the cake to the wrong address, despite my having done it correctly online. If you would respond to my calls
I can change my review.
Nikki
August 23, 2019
Unprompted review
Reply from 1-800-Bakery.com
Hi Nikki
We have changed the address to the address you emailed us and I have emailed you to tell you this. I also emailed you telling you to check that address because UPS is saying it is an invalid address. Here is my direct email stephen@1-800-bakery.com so you can email me. All the best, Chef Steve
Great products exactly what I needed
Great products exactly what I needed shipped on time and in perfect condition
August 21, 2019
Unprompted review
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