Arrived as planned - car upgraded and ready and paperwork done in minutes. Cheerful friendly staff. Drop off at other destination done without fuss. Charge for drop off at other location taken on card... See more
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121carhire themselves provide a good, easy to use, well priced site however it's not till you actually confirm you know who the actual company you book with is. We ended up with Record who have terrib... See more
Was given car booked through Europcar. Eurocar rep was meant to meet and greet at airport but we had to find him as he was standing quite far away and difficult to find. However overall was good exper... See more
No hidden extras. Price and car as advertised Although clearly directed to p4 as pick up point, had a few moments panic as this wasn't a name/company I hadn't heard of before, couldn't see pick up mi... See more
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So easy to book.
Really great experience
Really great experience with 121carhire. easy to use website. best prices I could find. competitive priced option of zero excess insurance
Excellent service
Excellent service, and great value, premium provider at economy prices.
No hidden extras
No hidden extras. Price and car as advertised
Although clearly directed to p4 as pick up point, had a few moments panic as this wasn't a name/company I hadn't heard of before, couldn't see pick up mini bus and no-one to give clear instructions on when to expect bus etc, however, once the mini bus arrived it was really easy. When returning car at end of holiday it was initially tricky to find air autos car lot, but once there everything went easily and smoothly, very polite and helpful staff, bus back to airport was excellent and only took a few mins. I would use again
there were some charges not advised …
there were some charges not advised before
Very good car (almost new) for a very …
Very good car (almost new) for a very good price. No hidden extras.
Generally good
Easy and straight forward but the details on the booking don't always match - e.g. deposit taken and tank status.
Easy to book
Easy to book, quick turn round at collection (helped by the fact that Dinard is a very small, quiet airport), car was clean and in good condition (and a bigger/higher grade/more expensive model than we were expecting), drop off was also very quick and straightforward. Customer service from on-site staff was very good.
I have been very pleased with all the …
I have been very pleased with all the cars I have hired through 121 CarHire.com.
Excellent service
121 Carhire provided excellent service at all stages. Hertz were also most helpful with excellent service.
Great Service!
Had no problems with the booking process, great service thank you
Easy to book, great car, excellent value
Used twice to rent cars in UK from North America over last 6 months. Overall works great, BUT can be confusing to work out insurance coverage (CDW, theft etc). First rental I got caught as Budget refused to acknowledge my coverage through Credit Card and I had to pay, spend time getting a confirmation letter from CC company, go back to airport to show it. No refund for elapsed time so rental ended up being 2x cost.
Second time I went prepared with letter but this time everything WAS included (with EasiRent) and no hassle whatsoever. I'm still not sure how to figure out up front what the situation will be at the desk when I get there.
Super easy!
Easy to use website, cheap price, no hidden fees, simple collection and drop-off. Will definitely use again!
car rental review
Very good service , no complications, easy booking process.
Easy process from start to finish
very efficient service end to end, we experience a car breakdown on the last day of the holiday but they were quick to resolve our issue and we were on our way again.
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