123Print Reviews 

6,156
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 160 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently found the ordering process and website user-friendly, making it easy to create and reorder custom products. Many people praised the high quality of the products, noting professional printing, vibrant colors, and overall excellent results, often arriving sooner than expected. However, some customers also noted issues with product quality, such as light, blurry, or misaligned printing, and cards with poor texture or creases. A few other people also felt that the online preview or proofing system did not accurately represent the final product, leading to unexpected results. Additionally, some reviewers experienced delays or issues with receiving their orders, with some packages arriving late or incomplete.

What people talk about most

Product

People report positive experiences with the product, often praising the high paper quality, perfect graphics,... See more

Order

Reviewers highlight positive aspects of order, often praising the easy and straightforward ordering process,... See more

Quality

Consumers find quality to be positive, with many reviewers praising the high paper quality, perfect graphics,... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting the speed and... See more

User experience

Customers had positive experiences with the user experience, often describing the design, purchase, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The entire experience of creating and ordering business cards from 123Print.com is easy and quick. Over the last few years I've both reordered existing card designs and also ordered cards with up... See more

Rated 5 out of 5 stars

After receiving misaligned magnet they were quick to correct the issue so I can hand out the correct item. My biggest advice is make sure you asked got a proof to verify the product is what you want... See more

Rated 5 out of 5 stars

Fantastic customer support. My initial file contained a logo that was too small or too low res. The art department was patient with me as I submitted at least two more attempts to get it right (my err... See more

Rated 5 out of 5 stars

Having previously ordered our holiday cards from 123Print, all our logos were already there, so it made personalization very easy. Delivery is always fast. We have found 123Print to be very affordab... See more


Company details

  1. Prints and Signs Store
  2. Business to Business Service
  3. Digital Printing Service
  4. Media Company
  5. Office Supply Store
  6. Stationery Store

Information provided by various external sources

123Print is here to help small businesses get the same quality products as the big firms at a price you can afford. We have hundreds of designs and paper stock combinations to help you look great in print. We offer Business Cards, Postcards, Labels, Folders, Office Stationery, Car Magnets, Yard Signs and much more to help you network, promote and grow your business. We're also here for the everyday events with a wide variety of greeting cards, announcements and invitations which can be quickly and easily personalized. Good quality products, 100% satisfaction guarantee and fast shipping is 123 easy.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(6,156)

141 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The product is great!!!!

The product is great. The ordering and reordering was super easy, and I am not good with computers. Shipped very fast. This is the only company we ever use. Our daughter, who now has her own medical practice only orders from here now that she saw our product!!!!

June 25, 2025
Unprompted review
Rated 5 out of 5 stars

User friendly website

User friendly website. I was able to change my design around several times. In the end, I was able to build a satisfying business card that is both unique and practical.

June 3, 2025
Unprompted review
Rated 5 out of 5 stars

Quick and fast

I have used 123print several times for business cards and other materials for my business. Their design features are very easy to use and I have always gotten my orders fast with 0 issues.

June 20, 2025
Unprompted review
Rated 4 out of 5 stars

Good quality cards

I'm only leaving 4 and not 5 stars because I paid for 2 day shipping but it took over a week for then to actually ship it. But they are excellent good quality cards with good colors

June 18, 2025
Unprompted review
Rated 2 out of 5 stars

Ive always been happy with this company…

Ive always been happy with this company till now. The print on my latest order is so tiny that I can hardly read it. On the planning site it looked a lot larger and I was unable to see how it could have been enlarged. I would prefer a reorder with much larger print on my name and phone number and email address.

June 24, 2025
Unprompted review
123Print logo

Reply from 123Print

Hello Gretchen,
We are sorry to hear about your disappointment and will have one of our team members reach out to you to work on a replacement order. We appreciate the opportunity to make this situation better for you. Thank you for your business. 123Print

Rated 5 out of 5 stars

Great service

Ordered own design return address labels. Site quick and easy to use, order delivered in a couple of days, great quality and price.

June 16, 2025
Unprompted review
Rated 5 out of 5 stars

Attention to detail and great value!

The print included a low opacity design, meant to be written over on the notepad. It was printing too dark, and they caught it right away and worked with me to get it corrected. The 1000 post-it note pads came out in brilliant color and were packaged in tight plastic. (Other companies have just showed them all in a box loose, and several were damaged in shipping...not with 123Print.) Prices were great too. Highly recommend!

May 1, 2025
Unprompted review
Rated 1 out of 5 stars

1 day delivery is false advertising

1 day delivery is false advertising. I essentially ordered from 123print as I wanted fast delivery. It took 5 days to reach me. I ended up printing business cards on my own as it did not reach me. I had cheaper options to print. I asked the helpdesk to reimburse the shipping cost and nothing was done.

May 21, 2025
Unprompted review
123Print logo

Reply from 123Print

Thank you for providing feedback on your recent order with us, Steve. We are constantly working at improving the customer experience, and appreciate you giving feedback. A 123Print representative will be in touch with you shortly to review your concerns. We appreciate your business, and look forward to having the pleasure of providing you with a better experience. Please do not hesitate to reach out to us at 800.877.5147 (Monday - Friday, 7AM CST - 6PM CST), or info@123print.com if we may be of assistance to you.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look