While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, particularly the stunning canvas prints and clear colors, often exceeding expectations. Many people highlight the efficient and helpful service, noting quick turnarounds and speedy delivery. Consumers are delighted with the hassle-free ordering process and the overall value, frequently recommending the company to friends and family. However, some customers also noted issues with delivery services, mentioning damaged packaging or delays with couriers. A few other people felt that the packaging could be more substantial to prevent damage during transit.

What people talk about most

Product

Reviewers highlight positive aspects of the product, consistently praising the great quality and vibrant... See more

Quality

Clients share positive opinions on quality, consistently praising the high standard of canvases, prints, and... See more

Order

Customers consistently note positive experiences with order. Many reviewers express high satisfaction, with... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the speedy delivery, with... See more

Service

People report positive experiences with service. Customers consistently praise the fast and efficient... See more

Based on these reviews

Rated 5 out of 5 stars

Great company. We have been using them for a couple of years for DTF printing, and they couldn’t be more efficient or helpful. Amazing turnaround time, high quality prints and very competitive pricin... See more

Rated 5 out of 5 stars

Ordered 2 premium canvas prints as last minute gifts for Christmas. Paid £10 extra for express delivery. I’d uploaded the photos from my iphone & tbh wasn’t expecting brilliant quality. (Because ot... See more

Rated 5 out of 5 stars

If I could give more stars I would.Exceptional customer service! Fabulous canvas photo, and at a very good price! Found them on FB - normally very wary of FB companies, but looked on Trustpilot 1st, w... See more

Rated 5 out of 5 stars

Absolutely beautiful canvases. This was my second order. The quality, price and speedy delivery was amazing. Will definitely order more in future and will highly recommend to my friends and family. We... See more


Company details

  1. Photo Printing Service

Written by the company

Local quality service delivered globally. With 10 years experience, over 1 million customers and a 4* rating on on Facebook reviews 1ClickPrint are trusted time and time again by our fantastic regular customers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

5 🌟 quality. Thrilled.

Ordered 2 premium canvas prints as last minute gifts for Christmas. Paid £10 extra for express delivery.
I’d uploaded the photos from my iphone & tbh wasn’t expecting brilliant quality. (Because other companies can’t even print a decent greetings card).
However the canvases were stunning & the print quality was amazing. I was delighted with them and the people I gifted them to were overjoyed.

December 22, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Bought three prints as gifts for…

Bought three prints as gifts for Christmas and was really pleased with the service print and prices. So much so im buying two more id definitely recommend this company. Plus only had a week to go with the last minute decision paid an Extra £10 and received them in time for Christmas thank u so much

December 19, 2025
Unprompted review
Rated 3 out of 5 stars

Paid for next day delivery only to be…

Paid for next day delivery only to be told there was an issue with their courier and that it hadn't gone out on time and that 'as a courtesy' ( really?!) they'd prioritised me at 'no extra cost' ( double really?!!) for the pre 2pm next day delivery which wouldn't go out for another 2 days. Erm :/

Long story short, the next day delivery i paid for finally turned up 7 days later and it wasnt until i continued to question them about what had happened that they saw fit to refund me the extra I'd paid for the initial next day delivery.

Yes it was Christmas and s**t happens but when it hits the fan, best practice is that you as a service should be stepping up automatically and refunding people for delivery services they've paid for and not received without them having to point it out.

Unfortunate, but hopefully you can learn from this customer service mishap.

December 16, 2025
Unprompted review
1ClickPrint logo

Reply from 1ClickPrint

Hi,
Thanks for your review, and sorry to hear things went a little wrong with your order.

It's very rare for us to have issues with orders, as evidenced by our 4.9/5 score on here, but that doesn't make things any less annoying when they do get delayed.

You have our sincere apologies, and we'll investigate this order to see what we can learn from it.

Rated 3 out of 5 stars

Late delivery

Paid for 7 day delivery but now on day 8 and still not arrived. Should not have paid the extra because now im in the standard delivery window. Not happy. Not had no email update as to why this has happened

December 29, 2025
Unprompted review
1ClickPrint logo

Reply from 1ClickPrint

Hi,
We don’t offer an exactly 7 day service.

We offer an approx 10 days, approx 7 days and next working day service.

I would humbly suggest that it’s a little unreasonable to expect delivery on a Sunday and double so when the Thursday and Friday were Christmas Day and Boxing Day.

If you feel you need to cancel your order, please get in touch with customer services who would be more than happy to help.

Advertisement
Rated 5 out of 5 stars

Brilliant service i did my order wrong…

Brilliant service i did my order wrong and all I did was email them and they sent me the correct photo out with out any problems really pleased with the quality and how fast I received my second order highly recommend this service

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

I have order so many canvases

I have order so many canvases, gave several for Christmas presents. To see their faces was great , loving pictures of their loved ones , present and past ❤️ There was great offers also so ordered myself a couple to . Ordered some few days before Christmas , not expecting them to come through . They must have rushed them through in super quick time knowing they maybe for Christmas. Much appreciated thank you . Order you won’t be disappointed that’s for sure .

December 20, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service 😄

I had a little mishap at first but was very quickly resolved by the fantastic customer service team. No messing around I received my replacement 2 days later in time for Christmas 10/10 for great service.

December 20, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Loved my canvases

Loved my canvases. It was a great gift idea. Really good quality and quick delivery. Will definitely order again

December 26, 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous

I thought the offer of a 12 by 16 print was too good to be true but I’m so happy with it. Quality and delivery first class.
Thank you!

December 14, 2025
Unprompted review
Advertisement
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look