1homeservice Reviews 

177
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 42 reviews, reviewers had a great experience with this company. Customers frequently praise the technical staff for being exceptionally prompt, professional, and arriving quickly to resolve household appliance issues on the very same day. People note that the technicians always explain the repair process clearly, work with great efficiency, and leave appliances working perfectly. However, some people mentioned issues regarding unexpected high costs and brief inspections that failed to resolve the underlying appliance problem. A few customers also reported that communication with the office staff could be improved, noting that getting reliable follow-up support was sometimes quite difficult.

What people talk about most

Service

Users describe positive interactions with service, highlighting the outstanding efficiency, attention to... See more

Staff

Customers consistently note positive experiences with staff, praising the team for being exceptionally... See more

Price

People report ambiguous experiences with price, as some reviewers express great satisfaction, stating the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Edward came & repaired my washing machine, on the same day as I phoned in. He was extremely pleasant telling me exactly what he was doing. A bit pricey but all sorted in one day can’t be bad. Fortu... See more

Rated 5 out of 5 stars

Bogdam, the service engineer, was thorough and did a great repair of our washing machine. Very satisfied to have got it repaired within less than 24 hours of it breaking down.

Rated 5 out of 5 stars

An excellent repair experience, thank you. Two technicians came to check my broken Miele fridge/freezer, ordered the required parts & repaired it in a timely manner, with minimum fuss & maximum pro... See more

Rated 5 out of 5 stars

Had the best experience with! So friendly, professional, and went above and beyond. Highly recommend to everyone!


Company details

  1. Appliance Repair Service

Written by the company

We repair all electrical appliances and all brands with an experience of over 20 years!!! Team 1 HOME SERVICE LTD


Contact info

4.0

Great

TrustScore 4 out of 5

177 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 30% of negative reviews

Typically replies within 48 hours

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4.0

All reviews

(177)

41 reviews in the last 12 months

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Rated 5 out of 5 stars

Edward arrived on time to inspect my…

Edward arrived on time to inspect my washing machine and identified the problem straight away. He quickly ordered the required part and returned promptly to complete the repair with no time wasted. He clearly explained why the machine had stopped working, which I really appreciated. Edward was professional, friendly, and very pleasant throughout the whole process. I would highly recommend his service.

May 18, 2026
Unprompted review
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Rated 5 out of 5 stars

Edward was fantastic

Edward was fantastic. Same day service and quick in and out. Very clear communication and efficient in identifying the issue and fixing it (he had the spare part needed)

January 30, 2026
Unprompted review
Rated 5 out of 5 stars

Fast and professional

The gent came to my house to fix a washing machine door handle. Fast, professional, clear and keeps spare parts so jobs can get done on the day.

Zero complaints!

January 27, 2026
Unprompted review
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Rated 5 out of 5 stars

Professional and efficient

Professional and efficient. My landlady contact them regarding an issue with the washing machine and they came the very next day. Eduard was very professional, punctual and helpful.

December 16, 2025
Unprompted review
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Rated 5 out of 5 stars

Amazing job!

Amazing job!! Edward came in sorted the problem - super professional - perfect job! Fixed in time for Christmas!!! Legends!!!

December 8, 2025
Unprompted review
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Rated 1 out of 5 stars

Avoid

Over £230 to fix the catch on a dishwasher - taking advantage of elderly customers - avoid

December 3, 2025
Unprompted review
Rated 1 out of 5 stars

Booked for the next day

Booked for the next day, only to be told they couldnt come until Monday (I had to call to even check the appointment was going ahead). The lady Emma kept hanging up the phone mid-way, cutting me off which was SO RUDE. HORRIBLE CUSTOMER SERVICE.

November 28, 2025
Unprompted review

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