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See what reviewers are saying

Rated 5 out of 5 stars

My 6 months experience with 24Bettle is highly positive (sportsbook section). The customer support is friendly and helpful, always there to solve my doubts or issues. Never had problems in withdrawals... See more

Company replied

Rated 1 out of 5 stars

You should never use this site. Depositing money works in 1 second. Withdrawing money suddenly needs every little detail of your life. They suddenly need 15 personal details (wich concludes some serio... See more

Company replied

Rated 5 out of 5 stars

My experience at 24Bettle has been incredible. Responsive customer care and quick payout - I can't be any happier. The sportsbook is an amazing one. When I turned to Trustpilot to review this online c... See more

Rated 1 out of 5 stars

Terrible casino!!! They have been refusing to pay me my 2800 due to exclusion from sister company but their terms and condition state if they close your account they will pay your balance out. I’m st... See more

Company details

  1. Online Casino or Bookmaker

Written by the company

Immerse yourself in playing the best online live casino & free slot games offering many valuables i.e bonus, with casual to hardcore modes of play.


Contact info

2.9

Average

TrustScore 3 out of 5

142 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I find that 24Bettle is highly…

I find that 24Bettle is highly recommended there a multiple selection of games to choose from especially the games I love to play never won any thing big nor I have not made anything much to withdraw but apart from that it's a great casino to play on..

August 22, 2024
Unprompted review
Rated 4 out of 5 stars

Easy and sumart trusted sit

I have had an account at 24Bettle…
I have had an account at 24Bettle Casino for a few years. I made a single deposit but I was unable to make a withdrawal. This is a generous casino, it offers no deposit bonuses to active players from time to time. The casino has a good selection of game providers and a variety of deposit and withdrawal methods.

Da

July 2, 2024
Unprompted review
Rated 3 out of 5 stars

24 bettle

I haven’t won anything worth the withdrawal the casino itself has a pretty good layout. Good games you see on other sites but….. I don’t seem to win anything. Maybe if they had daily spins or a wheel to spin daily to be worth a deposit from time to time.

July 17, 2024
Unprompted review
Rated 4 out of 5 stars

I have had an account at 24Bettle…

I have had an account at 24Bettle Casino for a few years. I made a single deposit but I was unable to make a withdrawal. This is a generous casino, it offers no deposit bonuses to active players from time to time. The casino has a good selection of game providers and a variety of deposit and withdrawal methods.

July 6, 2024
Unprompted review
Rated 3 out of 5 stars

Update of my previous review:

Update of my previous review:
I have been excluded and my account closed due to an unaware violation of one of the T & C. So the fault was mine. I only regret that I have been treated in such a harsh way. I'd had appreciate a warning. Apart from that I think is a good and fair casino.

December 18, 2023
Unprompted review
Rated 1 out of 5 stars

Terrible casino!!!

Terrible casino!!!
They have been refusing to pay me my 2800 due to exclusion from sister company but their terms and condition state if they close your account they will pay your balance out. I’m still waiting over a month and half now. They just keep giving me run around stating relevant department reviewing it

August 3, 2023
Unprompted review
Rated 1 out of 5 stars

Scamming me for almost 10k euro

Scamming me for almost 10k euro. They have taken two of my withdrawals and blame Revolut for not adding them to my account. I have provided them transaction history that I did not recieve it.

It had taken months for them to «investigate» this. Nothing happens and I only get copy/paste replies

April 20, 2023
Unprompted review
Rated 1 out of 5 stars

Warning.

Warning.

Please check complaints about 24bettle from internet forums. For example askgamblers or pogg or here in trustpilot. Hundreds of complaints that ppl have lost their money. This casino doesent pay out winnings. Same pattern with all the players during the last 3 months. They claim to have paid the money and then starts the stalling. Ive been waiting my money 2000e now for 6 weeks. Some mystical issues on the payment all the time. Some players from the forums have 5000-10000e winnings unpaid. Same pattern. This company is a fraud. A hoax. A scam. They are out of money or just decline to pay and use the money themselves.

I have all the proof, so no need to see "good reviews" its all written by the casino themselves.

WARNING DO NOT USE THIS SITE
DO NOT PLAY HERE

Google it.

February 23, 2023
Unprompted review
Rated 1 out of 5 stars

Don't use this company!

They don't want to accept your documents. Withdrawals are very slow and it's possible that they don't give your money att all.

This is the first time when I have found casino who make frauds.

January 15, 2023
Unprompted review
24Bettle logo

Reply from 24Bettle

Dear Tommy,

We apologize for any negative experience you may have had with our casino. We take all customer feedback seriously and would appreciate the opportunity to investigate and address any issues you may have encountered.
Therefore we have requested your personal details through TrustPilot platform as it will allow us to check your account.
Once your personal details will be provided you can expect an e-mail from our side where we will do our best to resolve your issue and we are more then sure we will manage to help you to verify your account.

Best regards
Customer Experience Team

UPDATE 27.01.2023.
Dear Tommy,

Unfortunately we have not received your personal details through TrustPilot platform and therefore we were not able to check your account.
Still, we would like to invite you to e-mail us to support@24bettle.com as we would be more than happy to help you with your verification process.
Best regards
Customer Experience Team

Rated 1 out of 5 stars

You should never use this site

You should never use this site. Depositing money works in 1 second. Withdrawing money suddenly needs every little detail of your life. They suddenly need 15 personal details (wich concludes some serious personal stuff) or they can not pay. DO NOT USE THIS SITE

December 26, 2022
Unprompted review
24Bettle logo

Reply from 24Bettle

Dear Ivd,

Thank you for bringing this to our attention. We apologize for any inconvenience you may have experienced. At our casino, we take the security and privacy of our customers very seriously. In order to process a withdrawal, we may require certain personal information to ensure that the funds are being sent to the correct person and to comply with financial regulations. We understand that some of the information may seem personal, but it is necessary to ensure the safety of our customers' funds.
We assure you that all the information provided is kept confidential and is used only for the purpose of processing the withdrawal.
We would really like to help you get your account verified and therefore we have requested your personal information to be provided through TrustPilot platform as it will allow us to check your account.
Once we will receive your personal details you can expect an e-mail from our side and we are more than sure that with our help we will manage to verify your account! :)
Best regards
Customer Experience Team

Update 16.01.2023
Dear Ivd,

Unfortunately you have not responded to our personal details request to be provided therefore we were not been able to check your account.
We would still like to check your account and we would like to ask you to send us an e-mail to support@24bettle.com and in the subject please use reference TrustPilot review verification process FOA Mark.
We hope that we will receive e-mail from you and that we will manage to help you to verify your account.
Best regards
Customer Experience Team

Rated 1 out of 5 stars

Payouts are so slowly as f***

Payouts are so slowly and answers to email should be wait several days. I did 9.10.2022 5000€ withdrawal which they pay me 1000€ like 2 times month and still dont get last 1000€ payout. I dont have anything good saying except games are fine and deposit working(money they took but doesnt pay 😄) play everywhere else but not here.

October 8, 2022
Unprompted review
24Bettle logo

Reply from 24Bettle

Dear Jepu,

Thank you for your feedback.

We apologize for the delay in your payout. We understand that this may have caused inconvenience for you, and we sincerely apologize for any frustration this may have caused.

We take all customer feedback seriously, and we are actively working to improve our processes to ensure that payouts are made in a timely manner in the future.

Unfortunately, we can't access your account from here to see what exactly happened and therefore we have sent a request for you to provide us with your personal details through TrustPilot platform.

Once we will have your personal details we will check your account and send you an e-mail.

Best regards
Customer Experience Team

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