360 Company Formations Reviews 

438
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 62 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the official website simple to navigate, deeply appreciating the remarkably smooth and efficient setup process for new businesses. Many people highlight that completing registrations takes only a couple of days, making the entire procedure exceptionally convenient and stress-free. Some reviewers were not happy with ongoing communication issues and exceedingly poor response times from the support team. Customers specifically noted that phone lines were frequently closed and important emails went unanswered for weeks, causing significant administrative delays. A few consumers also mentioned continuous difficulties reaching anyone for help, which ultimately left them feeling stranded and ignored.

What people talk about most

Service

Customers consistently note ambiguous experiences with service. While many reviewers highlight professional,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that the platform is very simple to... See more

Response time

Clients share negative opinions on response time, consistently reporting extreme delays and poor... See more

Customer communications

Reviewers highlight deep frustration regarding contact and communication issues. Consumers consistently... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It has been two weeks since I have paid and applied for the VAT, no information has been provided from you. I have tried contacting you over the email and have had no response at all. Update: I hav... See more

Company replied

Rated 4 out of 5 stars

quick and easy to get my company registered so I can start my company earning for me.

Company replied

Rated 5 out of 5 stars

I use 360 formations every time I set up a company. Easy to use, very competitive price wise and always easy to contact with any queries

Rated 5 out of 5 stars

Great company. Simple to use website, quick to set up, process completed within a couple of days.


Company details

  1. Business and IT Consulting Agency

Written by the company

360 Company Formations have over 10 years experience registering over 10,000 limited companies in the UK. We pride ourselves on great customer support and easy to use software to help you form your UK company.


Contact info

3.7

Average

TrustScore 3.5 out of 5

438 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 26% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(438)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 1 out of 5 stars

Absolutely appalled by this company

Absolutely appalled by this company. I used them to set up a business address, I have paid and handed over all documentation needed and they have taken my money, however, I have been given no account to login with. I have had no correspondence from them whatsoever regarding setting up an account. I have tried using 'forgot password' on their website and received no email to reset or even set up an account. I emailed and supposedly they reply within two hours, I still have not received a reply. I tried calling and they told me to email or use their live chat service. Obviously, my email has gone unanswered and there is absolutely no one monitoring their live chat feature during business hours. I will be refuting the charge with my bank and getting my money back. You cannot run a business this way.

December 16, 2024
Unprompted review
Rated 5 out of 5 stars

The process used by 360 to form the ltd…

The process used by 360 to form the ltd company was easy to follow and comprehensive. All done in 72 hrs

December 10, 2024
360 Company Formations logo

Reply from 360 Company Formations

Hi Ian,

Thank you for taking time to leave us a five star review!

Much appreciated!

Kind regards,

Adam

Rated 5 out of 5 stars
360 Company Formations logo

Reply from 360 Company Formations

Hi Des,

Thank you for taking time to leave us a positive review!

Much appreciated!

Kind regards,

Adam

Rated 5 out of 5 stars

Very easy process of setting up…

Very easy process of setting up companies.

November 14, 2024
360 Company Formations logo

Reply from 360 Company Formations

Hi Habib,

Thank you for taking time to leave us a positive review!

Much appreciated!

Kind regards,

Adam

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Rated 3 out of 5 stars

poor customer service

the process of registration etc was quite quick and smooth but i am so disappointed with their aftersales/customer service. It can take them days to reply you , so i find myself sending so many follow up emails and then they reply also everything is via emails, you cant call them . Such a good company but such a shame that their customer service and reply time is so bad.

October 1, 2024
Unprompted review
Rated 5 out of 5 stars

Very good company

Very good company very helpful company

September 26, 2024
360 Company Formations logo

Reply from 360 Company Formations

Hi Mr Hughes,

Thank you for taking time to leave us a positive review!

Much appreciated!

Kind regards,

Adam

Rated 5 out of 5 stars

Great service

Great service

September 24, 2024
360 Company Formations logo

Reply from 360 Company Formations

Hi Anthony,

Thank you for taking time to leave us a positive review!

Much appreciated!

Kind regards,

Adam

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Rated 5 out of 5 stars

Very very efficient

Very very efficient and professional service.
All request were handled and delivered with hours.
Couldn't ask for more.

September 5, 2024
Unprompted review
360 Company Formations logo

Reply from 360 Company Formations

Hi Mohanid,

Thank you for taking time to leave us a positive review!

Much appreciated!

Kind regards,

Adam

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Rated 5 out of 5 stars

Great service

Great service. Spoke to the team online on a Saturday and they helped me submit the information for the incorporation of my new LLP and sign up for registered/virtual office services. I would highly recommend.

August 6, 2024
Rated 5 out of 5 stars

Professional

Very straight forward. Timely and professional.

July 25, 2024
360 Company Formations logo

Reply from 360 Company Formations

Hello Darren,

Thank you for leaving a 5 star review.

Please let us know if you need any help in the future.

Kind regards,

Aaron

Rated 5 out of 5 stars

Very easy to follow and I was well…

Very easy to follow and I was well supported during the process if I had any queries or needed help.

July 18, 2024
360 Company Formations logo

Reply from 360 Company Formations

Hello Kevin,

Thank you for taking time to leave us a positive review!

Much appreciated!

Kind regards,

Aaron

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Rated 5 out of 5 stars

Would recommend

Would recommend

July 15, 2024
360 Company Formations logo

Reply from 360 Company Formations

Hello Ada,

Thank you for leaving a 5 star review.

Please let us know if you need any help in the future.

Kind regards,

Aaron

Rated 1 out of 5 stars

Don’t use

Signing up with a company like Cashplus which is a scam. Set up was fine but when I sent my first invoice and payment was made, they have retained these funds for their review. They have asked for remittance form which has been provided and still no word. Account now locked. They are thieves. Do not use and by default do not trust company formations who could be in on the scam

June 25, 2024
360 Company Formations logo

Reply from 360 Company Formations

Hello Andrew,

Thank you for the review.

Please note Cashplus is a completely separate organisation to us.

Kind regards,

Aaron

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