365games.co.uk Reviews 

Recently ordered a board game expansion. It arrived but had major damage. Was not listed as B grade.
After this, I ordered 2 items which I was emailed ON THE WAY. But never showed up at all with no tracking information. No reply to my inquiry which was sent to a totally different name.

As you can see from the reply they have left here, they state they did respond to my 2 emails but there is nothing in my inbox or spam folder. Bare faced lies. Do not trust this company.

Awful.
Just awful.
This company also goes by the name of Xbite, and the reviews there are even worse.
I ordered an item which did not reach me in time.
I therefore cancelled the order, which was accepted and I was promised a refund. Much later than planned, the item eventually reached me (when it was no longer needed).
As for the refund, never turned up.

Seems the company has a nasty habit of selling items that they list as being in stock, when they do not have it in stock and yet have the nerve to charge for faster delivery when they know they have no chance of meeting the dates.

Poor company. Customer services have been OK in contacting but they sold a product that they didn't have then after having my money for a week emailed to say they made a mistake in advertising the product as they didn't have stock so would refund me. They issued a refund for less than I paid so I assume the difference is how they make their money. Would not use them again and would recommend anyone else who wants a decent purchase experience avoid this company like the plague.

Edit to add that the shortfall has now been refunded after chasing and posting here. I'm unsure it would have been otherwise.

Item was dispatched quickly and arrived in great condition, despite only being wrapped in plastic. No real complaints about this transaction though. Thank you.

Item arrived really really quickly and very well packaged up.
I was surprised and astounded how quickly this turned up and very impressed with my whole interaction.
Would highly recommend this company unreservedly.

Great price and really fast delivery

Not once but twice this company has failed to deliver what they advertised. First time I ordered an Oasis vinyl album they took my money only to inform me a couple of days later that they had priced it wrong and they couldn’t sell it at the price advertised. Today I was informed three weeks after ordering a Bob Marley vinyl album and again taking the money that the product was not in stock despite showing it was. My refund will be on its way in 2-5 days. This company is a joke and I’m only giving one star as I have too. I will never order anything from them again.

Very happy with product.
Pre ordered game came for day of release. Price was better than other places and I received additional add on content via email for product day before game arrived. Great customer service. Will definitely be using again

Usually an amazing company that I've ordered from numerous times, but for some reason, my account was deleted without my knowledge, and I'm unsure if my order will be sent.

It's a shame as I like what they have in stock.

Saw an offer on hot deals for a board game from 365 games. I had heard they had bad reviews... but took a chance as I've used them in the past with no issues.

Game arrived on time, VERY well packaged and in pristine condition.

I will definitely use 365 again.

Would never order from 365games again. Ordered a faulty item and ended up waiting 2 months for a refund. Contacted their awful customer service so no avail. Opened a PayPal case in the end.

I am pleased with the service I receive for my pre order, arrived a day early and was cheapest I found. I would definitely use this company again for my reorders

I pre-ordered Final fantasy VII Rebirth from here because the price was the lowest I had found and then read some reviews on here and I’ll be honest I expected to regret my decision because there was a lot of negativity about the company. Much to my delight not only did my game get delivered without hassle it actually arrived a day before release! Therefore I’m sure some people might have had issues before but I certainly haven’t on this occasion and so I will be happy to shop again due to competitive pricing.

Fantastic site, got my pre-order a day early! Thank you so much, definitely going to be shopping here again

I've never had a problem with 365games, I've only ever used them for pre orders and as far as I can remember have always recieved games either on release date or the day before. Their prices always tend to be either the cheapest or cheaper of the game sites too, so unless anything changes with this they'll be my go to for pre-orders.

Excellent quality and value and service

Delivery was on the day that it was released and I was extremely satisfied

Absolutely diabolical!!!!!! AVOID ! Ordered a kettle it arrived faulty did not work sent it back straight away weeks later still no refund and finally after repeatedly sending emails and trying to get through on a live chat that does not work I had a email saying they did not receive it good job I kept the receipt to track it and it said delivered what a joke still waiting to be refunded

Customer service polite and straight to the point, issue resolved in seconds

Two games ordered. Only received one and the other is now out of stock.. requested a refund to which they said they where having issues with payment provider.. suggested sending me another game of the same value which they do have in stock. They said they can't send me a different game for some reason.. avoid this company