4x4HQ Reviews

246

•

4.7

Auto Machine Shop

Write a review Visit website

Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery service, noting that orders arrive securely packaged and well within expected timeframes. Reviewers also highlight the excellent product quality, mentioning that genuine accessories fit their vehicles perfectly and offer great value. Furthermore, people appreciate the helpful communication, professional support, and smooth purchasing process from start to finish. However, some customers also noted occasional issues with product defects, shipping delays, or missing updates. A few consumers mentioned receiving items with minor transportation damage or encountering difficulties with component alignment during installation. Despite these isolated challenges, most buyers remain very satisfied and would happily use the services again.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting good quality and genuine parts... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising the fast and prompt shipping... See more

Service

Clients share positive opinions on service, noting that the overall process is smooth and efficient.... See more

Quality

Reviewers mention positive feedback about quality, praising items received in excellent condition and with a... See more

Order

Customers had positive experiences with order, highlighting the ease of placing orders and the very prompt... See more

Reviews shaping this summary

Josh was super helpful over email when I had questions about getting side steps and gloss black pack fitted for my car. Responded quickly and followed-up closer to the time. Did a really good job and... See more

Company replied

Excellent service. The team were very helpful and I received my package quickly. I contacted them by email and they got back to me promptly, even taking the time to speak to me personally over the pho... See more

Company replied

I ordered a Defender spare wheel cover from 4x4HQ which unfortunately arrived with a crack in it, and the leather section had a few holes—most likely from transportation. I messaged them on a Sunday w... See more

I am really happy with the service. Communication was great, they kept me in the loop whilst they were retrieving the genuine part from Land Rover and delivery was very quick.

Company details

Written by the company

Online retailer of 4x4 parts globally. Find our products at our website, www.4x4-hq.com and our Amazon, eBay and Facebook stores!

Contact info

Unit 44, 20 Coal Cart Road, Birstall, LE4 3BY, Leicester, United Kingdom
sales@4x4-hq.com
www.4x4-hq.com

4.7

Excellent

246 reviews

5-star

4-star

3-star

2-star

1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

People also looked at

Ultima Research Australia

ultimalabs.au

4.7

(145)

Plycraft

plycraft.uk

4.5

(28)

Forged4x4

www.forged4x4.com

4.2

(42)

Energywisehomesolutions

energywisehomesolutions.net

2.3

(6)

Brutestatus

brutestatus.co.uk

2.6

(11)

Why So CBD?

whysocbd.com

4.7

(108)

Bridgecrest

www.bridgecrest.com

1.4

(237)

Rox Meat Ltd

roxmeat.com

2.8

(124)

4.7

The product was great. There was a miss app with the courier which was not 4x4HQ problem to which they actually brought this product personally as not to delay fitting. Absolute quality service and will 100% use again.

Fab product. Item well packaged and quickly received. Will be back for boot mat!

February 4, 2025

Reply from 4x4HQ

May 20, 2025

Thanks Karen! - 4x4HQ

Feb 1, 2025

Honestly brilliant 5*

Honestly brilliant, got side steps fitted and a spoiler last minute after being showed what it would look like. Worth the long tip and a fabulous fitting service.

Thank you!

February 1, 2025

Unprompted review

Reply from 4x4HQ

Feb 6, 2025

Thanks Zak, great to hear you're so pleased. I'll be sure to pass your kind words onto the team! - 4x4HQ

Feb 1, 2025

prompt efficient service

January 24, 2025

Reply from 4x4HQ

Feb 6, 2025

Thanks Scott, great to hear - 4x4HQ

Jan 27, 2025

January 10, 2025

Reply from 4x4HQ

Feb 6, 2025

Thanks Andrew, much appreciated - 4x4HQ

Jan 14, 2025

Great customef service

January 6, 2025

Reply from 4x4HQ

Feb 6, 2025

Thank you, Manuel! - 4x4HQ

Jan 10, 2025

Very fast service

Very fast service
Reasonable price

January 3, 2025

Reply from 4x4HQ

Feb 6, 2025

Great to hear, thanks Robert! - 4x4HQ

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look