I bought a 686 jacket in collaboration with Mystery Ranch, a limited edition, and less than four weeks later the jacket is showing significant wear and colour fading after being carried in a fab... See more
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Ordered snowboard pants on 11.12.2025. Its been more than a month and still nothing delivered, shipment status shows its still on the way, but the package is in a loop in between Germany- Belgium. Tri... See more
Bought my son a 686 jacket. After 1 season, one pocket has totally torn out at both side of zipper. Seams tearing out in several areas. Tried numerous times to contact company. No answer or reply.... See more
Do not buy this crap. We spent a few thousand dollars on 686 clothes for boarding a year ago. My ski pants were destroyed after a few runs (stitching in butt separated completely), my husband's gloves... See more
Company details
Information provided by various external sources
686 offers a full line of snowboarding and technical winter apparel, jackets, pants and outerwear with advanced snow technology.
Contact info
East Compton Boulevard 227, 90248, Gardena, United States
- www.686.com
Hasn’t replied to negative reviews
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Amazing customer service.
Ordered from them several times and…
Ordered from them several times and made several exchanges. Everything has been straightforward and they provide shipping labels making it convenient. Great pants and I would recommend them to anyone.
Seriously the best pants expensive but…
Seriously the best pants expensive but def the best pants
Love the CS at this Company
I will never go back to normal pants
These pants and the best. I use them for everything to fishing, hiking, work. Cozy and keep you nice and cool in the summer time. They work well for weddings too
So easy to work with!
Great company, great products, I accidentally ordered the wrong size with my most recent order, and they had me exchanged and the right size in my hands in no time flat!
Great product
Bought my son a 686 jacket
Bought my son a 686 jacket. After 1 season, one pocket has totally torn out at both side of zipper. Seams tearing out in several areas. Tried numerous times to contact company. No answer or reply. They do not want to have to justify their crappy products. Been skiing for 40 years, buying kid jackets for use exclusively for ski or snowboard for over 20. NEVER have we only gotten one season out of anything clothing or equipment.
Return
fit not really as explained online.
and paying to return goods for an eco company ? hello no.
Not easy to do and not easy to deal with.
product may be good but UX can improve.
Did not like the product
Did not like the product felt cheap and didn’t fit me well they rubbed my Cavs. And the return was slow and they want you to pay a $8 fee
Maybe If I don’t like the pants charge me $8
But if they don’t fit they should return them for free.
First off
First off, I love the pants I ordered. I ordered 2 sizes knowing I would return 1. The pants arrived quickly and the return process was smooth with my credit card being credited within 7 days of my sending the return.
Love the pants, hate the big back pockets
Love the pants, hate the big size back pockets. I don’t understand why so big. I would order more, not until you reduce the size of the rear pockets.
Youve asked me twice about how i like…
Youve asked me twice about how i like the product but i havnt received it i ordered on the 19th
Great experience overall
Great experience overall. The pants look and felt great. Only criticism, I felt the size chart was a little off so I was disappoint to have to wait for an exchange.
Snowpants and great customer service
I bought a pair of snow pants last April. I used them a couple times and loved them. Then came this past December and after a couple more days on snow the crotch ripped. I contacted 686 asking if they have a patch kit because I love the pants. They responded quickly and offered me a complete new pair at no cost to me. I love my new pair of snowpants and they have been great and no rips!!! I will be getting a lot more 686 gear from now on!
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