While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Excellent product, hair is silky soft and less frizzy, service is good too, any problems will soon be sorted, I had a delay with my delivery but it wasn’t a problem, I emailed and got a prompt reply... See more

Rated 5 out of 5 stars

Communication with this company has been excellent. The Christmas post delayed the products arrival, they pulled out all stops and had replacement products sent out via courier. Their products were a... See more

Rated 5 out of 5 stars

I have been having the Keratin treatment amazing but only just started with the products, I have bought Blowdry cream - fantastic gives hair full body, repair oil smells divine and use after blowdry f... See more

Rated 5 out of 5 stars

To start with May I say I was super happy with the delivery. It came quickly considering it was free delivery. I purchased the blow dry lotion and I definitely recommend it. From the moment I applie... See more

Company details

  1. Wellness Center
  2. Beauty Supply Store
  3. Cosmetics Store
  4. Hair Product Store
  5. Toiletries Store
  6. Hairdresser

Information provided by various external sources

Beautifully glossy hair, with minimum effort, every day. That dream is a reality with 72 Hair, thanks to years of research and development with a team of professional hairdressers. Each of our expertly formulated hair products has been developed to deliver salon-style results, at home. Your hair will be manageable, frizz free, and impossibly shiny, effortlessly.


Contact info

4.9

Excellent

TrustScore 5 out of 5

489 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

I have received excellent service from…

I have received excellent service from Nick.
I had an issue with delivery over Xmas as I was not home when delivered. Nick was responsive and helped me sort out a new date
I now have the products - products also very good ( I bought the shampoos)

December 27, 2023
Rated 5 out of 5 stars

Great product

Great product - makes my hair well conditioned, shiny and manageable. Love it. Also quick delivery.

November 7, 2023
Rated 5 out of 5 stars

Products are amazing.

Products are amazing.
I have used the shampoo, conditioner and blow dry cream and now would not use anything else.
They also smell amazing

September 11, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

Superb quick delivery

I love these products but I always order at the point of finishing the products. But the quick delivery was fabulous. Ordered Sunday. Packed by Monday and delivered by Tuesday morning. Thank you so much.

July 23, 2023
Advertisement
Rated 5 out of 5 stars

I haven’t received the parcel yet

Parcel received, after a polite call from the company reassuring me it had been delivered. A lovely sweetie surprise in there also.. thank you 72 Hair!

June 12, 2023
72 Hair logo

Reply from 72 Hair

Good morning. Please provide your order number so we can track and advise. Many thanks

Advertisement
Rated 1 out of 5 stars

72 have changed their formula

72 have changed their formula. I used to love this treatment, but my hair looks and feels disgusting, I cannot go out with it looking like this. I’m washing it off tomorrow after 3 days, I’m interested to see if there is any benefit to this new formula. I won’t have this treatment again, as it’s not possible to go out with my hair looking this awful, I cannot get a comb through it without losing far too much hair, my hair looks dirty. It’s a shame, because I have recommended this treatment in the past.

April 19, 2023
Unprompted review
Advertisement
Rated 4 out of 5 stars

I still haven't received my order

I still haven't received my order. What's happening?

Update: I've received an email from the company which explains the delay and assures me that the items are on the way.

I'm very pleased that the email came in a very timely fashion. And the reassurance makes me a happy customer.

February 24, 2023
72 Hair logo

Reply from 72 Hair

please send us an email us at info@72hair.com with your order number and we will look into this. International deliveries have had delays. many thanks

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look