7 For All Mankind Reviews 

Followed the online size guide and ordered some jeans for Christmas. They arrived and did not fit at all, I dropped them off on 30/12/20 with dpd the label they provided and as of yet they haven’t been returned or refunded. I appreciate brexit but they must have some sort of backup. I’m down almost £150. No responses from customer service at all. Useless. Started a claim with PayPal.

I ordered a pair of jeans on 03/01/21 which shipped three days later. The tracking link provided took me to a blank page on the 7FAM website and even trying to go manually through the website also took me to the same blank page. The information provided for the shipper "MDPD" didn't give me any clues and the number didn't match any DPD number or other couriers I tried to manually track through. Eventually I emailed 7FAM who provided a new tracking DPD tracking link.

It is 18/01/21 and still no delivery - I phoned 7FAM only to be told the shipment was returned to sender and that I would have to wait for a new shipment to be sent out and that delivery date could not be confirmed. I asked to cancel the order before they re-shipped as waiting this many weeks for a delivery with no knowledge of when it will eventually arrive is not acceptable. I was told it was not possible to cancel the order and get a refund at this stage even though they were planning on re-shipping the item. When I pressed the customer services advisor, I was told in a very curt manor that he would try but it wasn't guaranteed. There was no understanding on his part of the disappointing service received so far, the lack of communication which means I'm having to chase a company for weeks to find out what has happened to my order.

I will not be buying from 7FAM online again - it's not worth the hassle.

UPDATE:

Despite the response below, I still have not received my order. I have phoned twice for a new tracking number but they have not emailed it. This is a disgrace.

UPDATE 04/02/21:

Still no package, still no answer on delivery date from 7FAM and no refund. I am having to recover the funds from my bank.

Incorrect pricing/discount not applied on website. Fobbed off by 7FAMK customer service department. Sent them a further email, just to be ignored.
No idea how to treat loyal customers.

Will not buy this brand again. Quality is getting worse year over year and pricing continues to increase. Over priced for the quality you're getting. I will not continue supporting this brand.

Every time i order from this brand, i notice quality drop.
(every one of my order is about 6 to 12 month apart).

at first everything was super nice and high quality, comparable to other 200 dollar denim brand like paige, frame etc. then, last year, when i bought their jeans (i returned eventually), i smell a strong chemical residue. actually that should be quality alarm for me, but i didn't bother and kept the sweatpant ordered with the jeans.

and this year, when i finally starting wearing their sweatpants, it started pilling around the 5,6 thish wash. that's like a month and a half's usage. so much time has passed and i apparently can't do anything.

if it start to develop holes because the pilling fabric going out of the pants, i will come back and give 1 star.

for now i will wear my new balance sweats.

Bought a pair of blue jeans - the dye rubbed off all over my white clothes. 7FAM said they couldn’t help as it says on the label this can happen.

Bought Ronnie jeans of € 280 (in sale) in June. After 3,5 months of normal use the jeans was completely weared-off. I reported my complaint with photos at Customer-service and they assigned this quality-problem. But they were willing to credit only 50% of the price I paid, which is far too less for such a short use. And no pay-back but only a voucher. Than I ordered a new jeans with this voucher, but the size was too big. After sending it back I wanted to order the smaller size, which was on stock 2 days ago, but now they closed the sale. As a regular and loyal 7-customer I am disappointed in the quality of this product. But I am even more disappointed in the customer-service to solve this issue. The 50% credit was far too less and they show NO flexibility to solve the problem !

Order was confirmed and then canceled without notice. I never experienced such bad service and will never buy from them again not in stores nor online. Absolutely not recommended. Order #044335914

I received highly exceptional..above and Beyond..True quality Queen like care and special attention from Keenan Hume in the 7 for all Mankind Store in Wrentham Ma. I Thank you so much for all your Time, Care, Love and support on my shopping day! I highly recommend seeing you and shopping in this store! Great customer service and high quality clothing at affordable prices!
Dianna

The best jeans also for a curvy woman as I'm. Amazing and comfortable I wear it in every occasion, I bought different fits both in store and online. Really a satisfying experience.

Bought my first pair 11 years ago- husband still has them! Family and myself only wear 7 nowadays, most comfortable & sexiest jeans you’ll own. Ordered recently wrong size online but was able to exchange in Amsterdam store - Customer service seriously improved in both store and online

The best Jeans i have ever had.
looks great although i used it so many times.

Very good quality product , I bought a pair over 3 years ago and it still looks like a new one

Love my new jeans! Very easy to order, received very quickly and they arrived so beautifully wrapped.

Saw this denim on a blogger on Instagram, immediately bought online, standard shipment was good. I would recommend this brand especially for the high quality of the fabric, it’s sooooo comfortable!

I love love looooove 7 denim

My fave ever, the fit is amazing and the look so fresh

Delivery is pretty ok and service is fine.

Gonna buy again for sure

It’s my second pairs of 7. I really love them! Firstly I had an issue in finding the right size. But the customer service was very helpful in suggesting what to do. Great quality and comfortable. Highly recommended!

Good quality. Fast delivery.