80s Casual Classics Reviews 

1,410
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 243 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the clothing and footwear, noting that items arrive quickly and the online ordering process is completely seamless. People also appreciate the helpful support team when handling size exchanges or quickly updating delivery details. Some reviewers were not happy with delivery problems caused by couriers failing to deliver packages properly or failing to leave proper updates. A few people additionally mentioned occasional issues with item durability after washing or unexpected sizing discrepancies on certain garments. Reviewers also noted frustrations when trying to get assistance for missing parcels or return complications.

What people talk about most

Product

Clients share positive opinions on product, highlighting the great quality and perfect fit of the items. Many... See more

Quality

Users describe positive interactions with quality, consistently praising the top-notch gear and great prices.... See more

Delivery service

Customers report widespread satisfaction with delivery service, frequently highlighting promptness and... See more

Service

Reviewers mention positive feedback about service, highlighting quick responses and seamless exchanges for... See more

Order

Reviewers highlight positive aspects of the ordering experience, noting that shopping on the site is easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Recently brought a new jacket in the new year sale, from 80s casual classics, I've bought many items over the years, either online or from one of the stores and its always been hassle free and straigh... See more

Rated 5 out of 5 stars

Had to exchange an item due to being too big. Rang the service team who were happy to swap them out and even though the other item was slightly more expensive, they were happy to send without asking f... See more

Rated 5 out of 5 stars

I have been shopping at 80s casuals for years now and has become my guilty pleasure. As a kid growing up in the 80s I couldn't afford all the old logos so am making up for it now. I have always had go... See more

Rated 5 out of 5 stars

I've bought online & in-store, can't fault the staff at Barnsley who are approachable & couldn't do enough to help me out. The online process is very easy, lots of different options regarding delive... See more


Company details

  1. Men's Clothing Store

Written by the company

A website that has lead the revival of many Heritage brands from 70s, 80s,90s since inception 2006 and built a strong like minded customer base with some love of nostalgic styles. Years on the website has been developed with and for its customers we wont stand still and whilst based on classic 80s Origins we look to establish much loved classics from the past decades all in all we offer a unique mix and experience.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.6

All reviews

(1,410)

247 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic customer service, even better products.

I’ve been ordering from here for a couple of years now, and I honestly don’t understand the recent negative reviews. The customer service and communication from Bradley have always been excellent.
On two separate occasions, I needed to return part of my order, and it was never a problem. They responded promptly, communicated clearly throughout the process, and even provided a prepaid returns label.
The products are excellent, and the customer service is even better. This is my number one go-to store for retro clothing and trainers. Highly recommended! ⭐⭐⭐⭐⭐

July 10, 2026
Unprompted review
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Rated 1 out of 5 stars

Ordered and paid comfirmed order on way…

Ordered and paid comfirmed order on way then recieved email saying no stock so issued a payment refund they need to have a more up to date system so not in stock shown on site so as to not waste my time.would steere clear plenty of other sites to use.

July 1, 2026
Unprompted review
80s Casual Classics logo

Reply from 80s Casual Classics

Hi,

We're sorry to hear that your order has been cancelled. The item could be out of stock for a number of reasons including, but not limited to the item being damaged or failing our internal quality checks prior to dispatch with no replacement available. In this instance we provide a full refund as soon as we are made aware of the issue but can appreciate how frustrating this might be.

Kind Regards,

80sCC

Rated 1 out of 5 stars

Purchases are no problem but fir first…

Purchases are no problem but fir first time I've had to return an item 4 days after return received and not even processed or acknowledged, bot very good customer servuce to be honest

June 28, 2026
Unprompted review
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Reply from 80s Casual Classics

Hi,

We aim to process all returns within 3 working days of receipt of your parcel even at peak times so this does seem strange. You've not provided your order details so we're unable to look into your query but can see that your refund was processed on 29/6/26 and you were sent confirmation of this via email. If you contact sales@80scasualclassics.co.uk we can look into when your parcel was received by our returns team and how quickly this was processed.

Kind Regards,

80sCC

Rated 1 out of 5 stars

Dreadful operation

Dreadful operation . Paid for next day delivery but item did not appear, mailed the company 3 times for assistance but received no response . Handing issue over to my banks fraud team now. The only aspect for recommending this company I would promote would be to stay well clear .

June 27, 2026
Unprompted review
80s Casual Classics logo

Reply from 80s Casual Classics

Hi,

It sounds like you may be contacting the wrong email as we've not received any correspondence regarding this issue and you've not included any order reference details in your review. If you contact sales@80scasualclassics.co.uk we'll be able to look into this for you.

Kind Regards,

80sCC

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Rated 5 out of 5 stars

What a great company

What a great company. Reliable, communicative, professional, good quality, and fast. The Belgian customs authorities made me pay import charges, and these were refunded without any discussion by 80’s Casual Classics.

June 26, 2026
Unprompted review
Rated 4 out of 5 stars

Good products, returns can soon add up in costs

Product as described, quick delivery. However, and this is my fault, read the returns conditions before ordering - having them delivered and then returning the trainers I purchased (as didn't like them when on) cost nearly a quarter of the value of the trainers - needs a tracked return which is understandable but at size and value there isn't a cheap option. Not blaming 80s Casual Classics and would use company again, but just need to be very sure it was the right product first.

May 29, 2026
Unprompted review
Rated 5 out of 5 stars

I had an issue with my order

I had an issue with my order, as I ordered I had the wrong size trainers in the right size box. Minor issue. I messaged and said I’m due to go on holiday in two days and wanted the pair to take with me, I got my receipt for sending the wrong size back and within 24 hours I had a reply of them and it was out for delivery for me. I received the order next day delivery. Couldn’t be more thankful for how quick they replied and for it to be delivered. Brilliant customer service from Bradley. And the trainers are spot on. Thankyou again

May 30, 2026
Unprompted review
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Rated 1 out of 5 stars

Just lately

Just lately, the quality and service has gone downhill. I've just bought a couple of Sergio tacchini Orion T shirts. After being told to size up because they were slim fit, I had to return because it was hanging off me. The girl I spoke to was wrong and they weren't slim fit or even advertised as slim fit. The two replacement t shirts both had marks on but I panicked and immediately ran them through the wash because I go on holiday the next day. The sky blue t shirt looks now like it's been bleached but it's not dry yet so I'll wait and see. Never again. Cheap and nasty. As for your reply, try reading my review instead of a standard response. Your staff have no more of an idea on sizing than I do. Measure them yourself. They're incorrect along with the ptp measurements.

June 12, 2026
Unprompted review
80s Casual Classics logo

Reply from 80s Casual Classics

Hi,

We're sorry you feel this way. The general feedback from our customers is to size up in Sergio Tacchini as they can be smaller but obviously every body type is different and personal preference plays a large part. As per our website, if you have received a faulty item then we would advise contacting us so that we can arrange a return/replacement.

Kind Regards,

80sCC

Rated 5 out of 5 stars

Excellent customer service!!

Excellent customer service!!
​I ran into a customs and import issue on Saturday afternoon, and it was sorted out with absolutely no hassle by Sunday. While other companies hide behind bots and outsourced support, this team took ownership and fixed it immediately. This was my first time buying from them, and because of this experience, I will definitely be a returning customer

May 31, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic experience

Fantastic experience. The range of items, the bring back exclusives that they sell shows they are genuinely a customer focused company. The Social content showcasing the ranges is truly helpful. The customer service is without doubt the best I have encountered. Special shout to Bradley for dealing with my enquiry at lighting speed. Excellent. Highly recommend this company.

May 27, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible Delivery never received

Terrible delivery company DPD they’ve been lying to me for the last two days saying that they’ve tried to deliver my parcel, even though I’ve been standing out side my front door waiting for them they have a genetic photo outside the block of flats that Driver sent to each other so they don’t have to deliver even though I’ve paid for a 24 hour delivery service. I would not be using this company again why they’re using this terrible delivery company who are a bunch of liars.

May 24, 2026
Unprompted review
80s Casual Classics logo

Reply from 80s Casual Classics

Hi,

Whilst we appreciate your frustration, we are not responsible for DPD and their processes. I can see that there was a delay with your delivery but that this was delivered and our customer services team processed a refund of your postal costs.

Kind Regards,

80sCC

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Rated 5 out of 5 stars

Top drawer

Top drawer! Had a couple of items now, swift delivery and great products. Nice to get the gear my parents couldn't afford as a teen in the 80's
Thanks Guys!

May 22, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience this afternoon, bought a pair of Sergio Tacchini track pants online and forgot to buy the matching T shirt. Made a quick email to see if I could have a free postage label so I could order as my first order had already bern dispatched.

Harry was very accommodating and sent £5.95 to my account to cover next day delivery. The service he gave was amazing. I would highly recommend .

May 14, 2026
Unprompted review
Rated 5 out of 5 stars

Just amazing

What can I say. Firstly the items I ordered are fantastic but more so the service. Ordered on Saturday morning and delivered to me within 4 working days….. to the other side of the world in Australia. Customer service at its best. Thanks guys. Will be a repeat offender from now. Cheers MOT. Dave

May 14, 2026
Unprompted review
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Rated 5 out of 5 stars

Always a great experience

Always a great experience, I’ve had to return things a couple of times with no fuss, brilliant clothing, fantastic brands and great customer service. Love this company

May 13, 2026
Unprompted review
Rated 5 out of 5 stars

Been using 80'

Been using 80's Casual Classics now for years and never been let down. I ordered a big order last week and I didn't realise that the polo tops I ordered were in fact the wrong size (my own fault for not checking the email confirmation) so emailed them and spoke to Harry who was 1st class. I got them sent back asap next day delivery, and Harry personally messaged back confirming they had received them and re sent the correct sizes back straight away, just in time for my holiday this evening. Can't fault the effort and customer service one bit. Very helpful and understanding too. And the clobber is top class as always. Thanks again for all your help.

Kind regards

Kevin Turner

May 13, 2026
Unprompted review

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