888casino Reviews 

Absolutely appalling, customer service isn’t great either feed you with the same nonsense… withdrawal made over 2 and a half weeks ago …. Verification all confirmed even when I have used this website for a while an still absolutely no communication what so ever about when these funds will be released

Trash scamming ass website….game crashed and lost my 11 bucks on bonus…i don’t give a shit if it’s 11 bucks it’s the principle you c. Ok suckers

Took my money. Froze my account so I couldn’t play. Tried to withdraw and it took over two weeks. Avoid. Avoid. Avoid.

I made an account unaware that I already had an account with them, they let me top up and then shut my account down once I had topped up and then sent me a message saying I can withdraw the funds but I’ve been waiting and waiting and I still have not received them!!
I have been to online chat 4 times and they just say it’s been delayed but then will get the funds to me asap but still nothing from them at all
Am on the online chat now and they are just blanking me the worse site I have ever been on

This casino is most definitely in the top 5 of the most worst casino sites to deposit and gamble on. The custom service is outrageous theu use a stupid AI bot that honestly can not help you it's just got a certain amount of set replies to set questions. If you try to talk to a human it just ends the chat. If you do actually manage to get to talk to a real life person they are utterly rude they do not listen and you can honestly tell that they can not be bothered to help you with your issue they tell you to start the chat again with the AI chatbot as your problems will get resolved by that (so full of shit) I keep having issues with the 10 free monthly no deposit spins that all players get at the start of each month (they never show on my account) it's the same with any free no deposit spins i get like the 5 free spins they are supposed to show when log in to account but they never do. Over the past few months for any no deposit free spins offer I've been given I've had to spend days trying to get through to a human so i can get the spins manually applied the odd agent has actually listened and manually applied the spins while I've been on live chat with them but other agents have spoke to me very rude and told me they there is a has been a lot of issues with free spins not being added on people account and thag it's getting resolved and will be back up and running normally in a few hours i tried to explain this is a continuous issue i have each month with the monthly spins and every other day with the 5 free spins and I've explained that a agent manually applies them for me while on chat with me but that goes in 1 ear out the other as they tell me it's impossible for them to get manually applied as a report has to be done and has to get looked into by someone higher and they then make the decision about the spins and if to apply them.. (That is total bullshit) i tell the agent i can screenshot all my previous live chat conversations to prove agents can manually apply my bonus as long as i can show a email that states I've been given the bonus.. One i say that to a agent they then tell me I'm being ridiculously impatient and i need to have respect at how much work they have to deal with and that i am not the only customer and have to be patient and if i don't want to wait they will happily delete my account for me. Then they end the chat on me. I'm really peed off at how they treat their customers. They are happy to take your money left right and centre but when it comes to paying out to you or actually giving you the freebie they have said you have got. Well then they are a utter joke then they treat you like dirt and will have no issues blocking your account if you question them or if you don't agree with them.. Honestly people do not sign up to this site. Or better still if you do have a site then make sure you have taken and received all your money from them then go and permanently delete you account with them there is loads more really good sites that give lots of good freebies that have very low wagering or even no wagering at all.. Just google UK slot site casino with free no deposit bonuses and low wagering it will give a long list of decent ones.. Just make sure to get rid of 888 and never bother with them again. You may be someone that hasn't currently had any issues if that's the case then be warned as the bad treatment will soon arrive from them and once it does it will not stop.. AVOID!!! AVOID!!!! AVOID!!!

Took my money straight away but when I tried to withdraw my withdrawal has been pending for a week and customer service is the worst I’ve ever experienced DO NOT GAMBLE WITH 888 casino they are scammers

THIS IS THE MOST SHITTIEST GAMBLING SITE EVER, IT HAPPENED TO ME A FEW WEEKS AGO I WITHDREW A LARGE AMOUNT OF MONEY BUT DID NOT RECEIVE IT TILL A WEEK LATER AFTERNUMEROUS COMPLAINTS WIT HTHEIR STUPIT CHAT IDIOT ROBOT SYSTEM, BUT NOW THE SAME T HING HAS HAPPENED WITH MY DAUGHTER, SHE MADE A WITHFRAWARL LAST THURSDAY, AND STIL LT O THIS DATE SHE HAS NOT RECEIVED HER MONIES, I SERIOOUSLY WOULD NOT BE ARSED TO JOIN THIS SHIT SITE , THER EARE A LOT BETTER SITES TO GO ON WHICH YOU WIL LRECEIVED YOUR MONIES WITHIN THE SAME DAY NO MATTER HOW MUCH YOU WITH DRAW, THER ESHOULD BE A PROPER COMPLAINTS TELEHONE NUMBER TO CONTACT TO SPEAK TO SOMEBODY TO GET THIS SORTED, 'PLEASE EVERYONE BOYCOT JOING THIS SHIT SITE

Terrible online Casino, the rate you win a line or get a bonus is so low and I mean so low you'll have to spend hundreds on £££££ before any minor payout, this should be illegal.
I literally played 5 days with £20 daily just to get few lines that hit with very minor payout not even covering my loses or the bet size.

May I add, I get two bonus pop, 1 pays £5 the next pays £20 after spending hundreds plus!!!!

DONT BOTHER WITH THIS SITEEEEEE!!!!!!

Use Betfair if you want to GAMBLE as that site at least pays out in decent variables.

DO NOT USE THIS CASINO!!
I withdrew £300 28 days ago and it’s still pending, I’ve still not received my money. I’ve contacted them daily and the customer service via live chat is appalling.
Get told the same thing over and over, it has been escalated half a dozen times and “made a priority” and still nothing.
I have made a formal complaint to 888 via email and I just got a response stating they have up to 8 weeks to respond with their final resolution.
I’m fully verified so it’s nothing to do with that.
How a company as huge as 888 can make customers wait a month + for their withdrawal and still be trading is beyond me I’ve never known anything like it!
Next step is to contact the gambling commission in UK and Malta because I honestly don’t know where to go for help with this!

Absolutely shocking site!!!! If I could give no stars , I would. Been on this site for years now, I've watched it go downhill rapidly. I'm done with it. Take, take and take more. Also, daily spins, if it's random then how is it that I get 2 spins as my prize? Out of about 20 prizes it miraculously lands on 2 spins every time!? Shocking site!

The moment you start winning more money than you put in your account gets closed and keep giving you some shitty message saying your Your account and you pending withdrawals are being reviewed I have 3 weeks worth of emails repeating the same thing day in day out where there pretty much refusing to give me my money lucky I took screen shots before they closed my account

This lot are absolute scum. They take your money and delay and delay withdrawals. Do not use if you have any sense.

I never even got access to the app but they took my money and won't return it. Constant runaround from Custome service - These people are CROOKS!!

Everything was going well until I lost my bank card and needed to update my payment details. Despite multiple attempts, nobody has been able to remove my expired card and replace it with the new one.
I can still make deposits using Apple Pay but the only withdrawal option available to me is a bank wire transfer, which is taking an unreasonably long time. I still have a withdrawal request from May that has not been processed! I've been going around in circles with customer support through both live chat and email, with no resolution. Due to this experience and the lack of support in resolving a simple issue, I will be deleting my account and would recommend others avoid using this company.

888 are withholding my funds and I believe this is now deliberate.

I opened an account and immediately deposited £480 to play with. Straight after my deposit 888 closed my account and have kept my funds for 5 days.

Live chat continue to give me a scripted answer then close the session.

I have contacted my bank and gambling commission this morning.

Do not use this site . If you win they will suspend your account and ask you for unreasonable proofs and won’t even reply to you . You will loose your money !

STAY AWAY . And this customer service is run my complete idiotic people .

Used to be a pretty good online casino, up there with the top names…. Gone south over the last couple of months. Withdrawals used to take a couple of hours, my withdrawal has now been stuck in pending for 4 days. After multiple a few messages from their support (which has also gone downhill), they have stated it’s been passed on to the relevant team to get it escalated and sorted as quickly as possible. This is clearly a lie.
I regularly deposit and play on this casino but no longer. Stay away from 888

My issue is with 777.com, 888 casinos sister site both owned by Evoke plc previously known as 888 holdings.
I have had an account for quite a few years but recently they done me dirty.
So basically they run a mega wish promotion where you have to place a deposit to spin a wheel which has a top prize of £10,000.
I landed on this section of the wheel twice, the first time was on the 24th April 2026 and the second being 1st May 2026.
I tried contacting them on the 24th of April but no matter how much I tried I couldn't get past their AI bot so eventually I gave up and couldn't exactly prove I landed on it other than trying to get in contact with them but because of this incident I made sure in future that I would screen record the promotion so I had proof should it ever happen again which it did on the 1st of May! Only difference is this time I got the screen recording showing me land on the £10,000 slot so literally video evidence.
This time I was able to get through and actually speak to a live agent rather than their AI bot and after alot of back and forth contact I went through the sites investigation process and had to contact them after 8 weeks (this is the timeframe they have before they have to end their investigation) to get their final response which I did get.
So like i said above there is alot of back and forth emails as well as live chats which I have screen shots of and the screen recording of me landing on it.
For their final response they basically made out it was a technical issue to put it in short terms and offered me a good will gesture of £100 which I refused!
Really disappointed at this as im sure anyone would be.
So anyway after I got my final response and refused the £100 I opened a dispute with eCOGRA who is an ADR (Alternative Dispute Resolution) service that deals with this company, I originally tried to take the dispute out with IBAS who is another ADR service but upon trying I realized they no longer go through IBAS and instead use eCOGRA.
I received an email from eCOGRA saying my dispute form has been received and a member of the ADR team will contact me within 7 days to request any additional information or evidence to support my claim so im patiently waiting for that email to send over my evidence.
Really hopeful that eCOGRA will settle this dispute fairly and if that fails I will speak to my solicitor to see if I'm worth taking it to the small claims court.
God knows how many time's these company's get away with this kind of stuff, it isn't right they make hundreds of millions yearly yet this kind of thing happens more regularly than you might think.

One of the worst customer service experiences I have ever had.

I deposited £50 using Apple Pay and did not use the money to play. Shortly after accepting my deposit, my account was closed/restricted. I am not asking for winnings, bonuses, or compensation. I only asked for my own unused deposited money to be returned to the original Apple Pay/card payment method.

Instead of simply refunding my unused deposit, 888 made the process unnecessarily complicated. They asked for additional documents, mentioned manual withdrawal/wire transfer, and kept giving repeated explanations instead of resolving the simple issue: returning my own money.

The payment route is already clear because the money came from my Apple Pay/card. I do not understand why returning an unused deposit has become so difficult.

This has wasted my time, caused stress, and made me completely lose trust in this company. In my opinion, this is unfair and unreasonable treatment of a customer.

I have raised a formal complaint and received complaint reference #2952670 and manual withdrawal ticket #2952591, but I am still waiting for a proper resolution.

I would not recommend 888 to anyone based on my experience. Be very careful before depositing money.

Who else has noticed mostly tiny wins, heavy rinse and teaser after teaser? Its the same on every casino. Truth is casinos pay maybe 10% and 90% rinse.