Armed Forces Mutual Reviews 

The service is exceptional in all respects.

I completely trust Armed Forces Mutual because of their strong military affiliation. The HQ is on the U.S. Army HQ Post. This wouldn't be permitted unless this was a extremely credible organization.

whenever I have interactions with AAFMMA I am always very happy and leave very satisfied.

working with Armed Forces mutual aid is ALWAYS a great Experience from home loans to the other options the service is outstanding!

My husband’s grandmother recommended AFM insurance over fifty years ago. We’ve always been extremely satisfied with their service. We recently had conversations with them when we set up a trust. They were so helpful. We are especially thankful for their digital vault and the assistance they offer survivors.

Reliability, credibility, and accessibility.

A great source for information and programs to help the military community.

I have been a member of AAFMAA for 52 years, beginning in 1973. I have experienced the compassion of AAFMAA in ensuring my rights were respected at the death of my first wife in 1998. AAFMAA made sure I was aware of a clause in a policy issued by another insurer that provided me financial compensation in the event my spouse died. Frankly, I did not even know the clause was there but for AAFMAA diligence. My VA disability rating is due SOLELY to AAFMAA looking out for any benefit I was entitled to but did not receive. In this case, upon retirement in 1994 I filed a disability claim with supporting documents (medical records, X-rays, etc.) with the VA. I heard nothing. In 2010 in a review of my file AAFMAA asked about my VA claim. I told them I had heard---nothing. Not a denial, not an acknowledgement, nothing. AAFMAA went to work. The VA admitted it had received the claim, but had, unbelievably, lost it. AAFMAA worked with the DAV to get the claim approved for disability. This is service, pro-active service. You don't come to AAFMAA asking for help; they will come to you and ask if you are receiving your due. Why go anywhere else?

Great site, awesome company

Best price for best products I could find. I've been with them for years and compared them to other companies when I got married for my wife and they won again. Then I compared them when we had kids and they were still the best so here's to the future.

AAFMAA and its employees/counselors are superb! I have been a member for over 15 years and have excellent service, both insurance needs and storage of valuable personal papers and documents. The counselors have guided me and my family through setting our affairs in order in the event of our death. Knowing what to do and how to do it plus the support from AAFMAA has provided me with a sense of security and peace.

Very timely and informative. Answered all my questions completely and professionally!

Outstanding customer service and more importantly, great rates for the amount coverages we purchased 👍

Affordable and love the rates, although my plan is 20 20-year plan

Top notch service and the assurance my wife has help to navigate the process should I die first.

I really love that they take the time to explain the process with you. They make sure that you have everything set and make you feel part of the family.

How long the process took and lack of communication. I almost had to chase the company to give them business.

I received my annual report. When I review the report I could not determine if my original will was in the vault. I called. They confirmed it was in the vault.

Quick and indecisive decisions, keep up the good work!

Sincerely,

Ron E.

AAFMAA went far beyond what was expected.
My husband, Jerry, who went to be with the Lord in late January, was a researcher. He spent many hours on his computer researching and finding the best deals. When he found AAFMAA’s life insurance policies he was convinced that they were the best and procured one for each of us. In his instructions for after his death, he instructed me to take all payouts from all his life insurance policies and buy more of the same from AAFMAA. I am now thoroughly convinced that this was a very wise decision.
However, the blessing that AAFMAA has been to me did not end there. Jacob who guided me and my sons through the initial process did not stop there. He made sure that I had and completed all necessary paperwork for the Department of Defense and VA. Jacob and Sandra, who guided me through the purchase of the new policies, were invaluable with their many phone calls, patiently answered questions and wise advice. I am grateful that I can trust you completely and that every service that AAFMAA offers is top notch. AAFMA went far beyond expectations. Thank you!
I, personally, have dealt with AAFMAA since late January 2025. My husband has worked with Sandra Bonina much longer and left her number for me to contact in the event of his death,