Aashni + Co Reviews 

115
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the responsive staff and the smooth ordering process, noting that customer service representatives are extremely helpful, professional, and attentive to every detail during communication. Many people frequently mention receiving their stunning designer outfits and accessories on time, beautifully packaged in protective boxes, and matching their initial expectations completely. Some reviewers were not happy with the product quality, mentioning unexpected sizing inconsistencies, poor fabric choices, and occasional delays. Consumers also noted receiving items with fit problems, damages, or unpleasant odors, expressing disappointment when purchases did not meet their standards.

What people talk about most

Product

Clients share positive opinions on product quality, highlighting stunning items that fit beautifully and... See more

Staff

People report positive experiences with staff, highlighting great communication and professional assistance... See more

Order

Users describe positive interactions with order, highlighting smooth online placement processes and helpful... See more

Customer service

Reviewers mention positive feedback about customer_service, consistently praising the prompt, helpful, and... See more

Quality

Consumers find quality to be ambiguous, with highly mixed experiences regarding products. While many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent online service by Aashni and her team. Super fast replies, and the representative provided great choices across a wide range of products. Highly recommended

Rated 5 out of 5 stars

I've purchased from Aashni +Co for the first time and have been delighted with their customer service, especially Juhi who has been so supportive and informative. I have just received my outfit which... See more

Rated 5 out of 5 stars

I had a requirement to get delivery of a product within the timeframe. The team not only accommodated my request but also kept me informed throughout the process. I got my product as promised on the d... See more

Rated 5 out of 5 stars

I’m based outside India and needed ethnic outfits on a tight deadline. Aashni & Co had an amazing range of designers, and I placed a couple of orders. When the sizing came in tighter than expected,... See more


Company details

  1. Electronics & Technology

Written by the company

Welcome to Aashni + Co a one stop destination for designer lehengas, anarkalis,kurtis,saris,jewellery,ear rings,necklaces,bracelets,manage tikkas,bags and juttis.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

115 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.3

All reviews

(115)

44 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Dusala reversible belt

I recently ordered a Dusala reversible belt and wanted a gold buckle instead of silver. Rashi was so nice and patient and made that possible. The whole process was seamless. I recently received the belt and I love it. I could not be any happier. Thank you Rashi at Aashni & Co for the exceptional customer service. I just keep coming back :-)

March 25, 2024
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Rated 5 out of 5 stars

I ordered my wedding dress customized…

I ordered my wedding dress customized with amendment.
Received the dress with a wow quality in the expected date.
Loved it more than online photo.
Customer service Rashi helped me with the measurements maybe he was patient for two week to have the correct measurements and the dress fit my body crazily. Thank you for the designer and for Rashi and ofcourse will keep ordering for future occasions.

February 3, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent all round

I bought a Sabyasachi belt which came in excellent condition, and Rashi whom I spoke to in customer care assisted in a very professional manner - would highly recommend Aashni & co for their products and service and also being safe and reliable. Thank you team.

February 24, 2024
Unprompted review
Rated 5 out of 5 stars

Purchased two outfits from the website…

Purchased two outfits from the website and got them on time. It was very easy to communicate with them via WhatsApp and employee Kamlesh helped me out with details of delivery! I’m very pleased with my order and will use them in the future!

February 17, 2024
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Rated 5 out of 5 stars

I highly recommend this company

I highly recommend this company. Ordered 2 outfits with international shipping. The outfits looked just as they did in the pictures online. They are well made and fabrics are great. The customer service was responsive and very helpful. I was worried the outfits would not arrive in time for a wedding but everything was fine and they even arrived slightly early in beautiful wrapping.

April 12, 2023
Unprompted review
Rated 5 out of 5 stars

Shopping experience

I bought 2 outfits on line with Aashini & Co. I found the website helpful and placing the order was straight forward. The customer care team is good and Rashi was professional and responded to my queries. I shall be recommending Aashni & Co. to my friends.

October 10, 2023
Unprompted review
Rated 5 out of 5 stars

Very happy with the purchase

Very happy with the purchase. I am so glad that I went with Aashni+Co. Rutu the business account was very helpful and work through out the ordering process. I received my order on time and the fitting was on point.

Thank you Rutu!!

October 9, 2023
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Rated 5 out of 5 stars

great delivery

thank you even though we were given a delivery date that didnt work for us the team worked with us to get the products to us in time thank you

September 7, 2023
Unprompted review
Rated 5 out of 5 stars

Had an amazing exerpeice with Aashni +…

Had an amazing exerpeice with Aashni + Co. From my initial interest to getting the right size, order processed and delivery.
It was a pleasure being guided by Samrin. They answered all my questions in a timely manner and was always helpful.

September 5, 2023
Unprompted review
Rated 5 out of 5 stars

Thank you Samrin

Thank you Samrin, Thank you aashni.
Service is excellent and very prompt , I have ordered many times from them and I have never been disappointed or stressed.

September 2, 2023
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Rated 5 out of 5 stars

Order placed with Samrin

I placed an order with Samrin and had a made to measure outfit and delivery within 3 weeks!
The customer service was excellent and I will definitely order again.

August 15, 2023
Unprompted review
Rated 5 out of 5 stars

Thank you Laxmi

I ordered a few outfits from Aashni and I just wanted to take this opportunity to say a big thank you to Laxmi. My outfits were made to measure and she ensured they were made perfectly to size and liaised with the designers to ensure they were exactly how I wanted. She responds promptly and answers all questions with lots of detail. Fantastic customer service, thank you so much Laxmi - you've made me want to order with Aashni again.

August 25, 2023
Unprompted review
Rated 5 out of 5 stars

This was my first time ordering custom…

This was my first time ordering custom clothing online and my experience with Aasahni + Co from start to finish was excellent! Laxmi from Customer Care was just that - very caring! She was diligent, responsive and thorough about the measurements and timing. I was thrilled to receive my order on time and it was a perfect fit! Thank you!

August 22, 2023
Unprompted review
Rated 4 out of 5 stars

Quality outfits

I was thrilled to receive my outfits which were so much more beautiful close-up. Laxmi helped to expedite my custom order and my suits were stitched to a high standard. Thank you so much!

August 10, 2023
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Rated 5 out of 5 stars

I bought an outfit on line with Aashini…

I bought an outfit on line with Aashini & Co, their customer care team is so good they always response my query and I needed quick delivery which they made it happen. I am so happy with my purchase and especially with team who made it happen
Will highly recommend them for efficiency and reliability
Anju

August 1, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service Team & General Service

The customer service team at Aashni + Co have been nothing but extremely fantastic. I was flying out of the country before the delivery date. The team got in touch with the designer and delivered my outfit right on time for me. They’ve been really understanding and patient. I highly recommend Aashni + Co. Thank you all once again.

June 30, 2023
Unprompted review
Rated 5 out of 5 stars

Exceptional service from the team at…

Exceptional service from the team at Aashni & Co. I requested for an item to be delivered earlier than estimated. They team were super helpful and I received my item ahead of time packed beautifully. They provided an update at every stage from purchase onwards.I would highly recommend them!

June 1, 2023
Unprompted review

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