AB Building Products Reviews 

2,303
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 131 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that items arrive very quickly and are exceptionally well packaged, with many people praising the highly competitive pricing and the surprisingly wide range of available colors. Consumers also love how easy the ordering process is, noting that the staff is always helpful and ready to assist with any adjustments. However, some people mentioned experiencing frustrating delivery delays where packages remained stuck in transit or arrived significantly later than originally expected. A few other people also felt that unexpected pricing errors, extra shipping fees, or minor color mismatches caused occasional inconveniences with their home projects.

What people talk about most

Delivery service

Clients share positive opinions on delivery_service, highlighting consistently fast and prompt shipping... See more

Product

Reviewers mention positive feedback about product quality, noting items arrive as expected and match... See more

Service

Users describe positive interactions with service, highlighting fast and efficient experiences from start to... See more

Order

People report positive experiences with order, highlighting simple websites and very quick delivery times.... See more

Price

Consumers find prices to be very competitive, affordable, and often cheaper than anywhere else. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Needed a fresh tube of Stelmax 1985 rigid plastics glue. AB Building Products offered best price found & reasonable delivery cost. Delivery fairly quick. Excellent rigid plastics glue, but difficult t... See more

Rated 5 out of 5 stars

Really impressive Customer Service. On placing my order I made some selection errors. These were picked up by AB Building Products and after a phone call to check with me my order was altered saving... See more

Rated 5 out of 5 stars

Great for hard to find colour match products... I ordered a Reed Green colour sealant to finish off the vertical edges of our new kitchen units, and it matched brilliantly. Delivered quickly, even jus... See more

Rated 5 out of 5 stars

Recently purchased Taiga expanding foam to fix leak in pond waterfall. Order dealt with promptly and efficiently. Packaged well. Great product and fixed the problem. Highly recommend


Company details

  1. Do-it-Yourself Shop
  2. Building Materials Store
  3. Garden Building Supplier
  4. Home Improvement Store
  5. Paving Materials Supplier
  6. Polymer Supplier

Written by the company

AB Building Products. Suppliers of specialist and niche building products to both the public and trade including silicone, sealants and adhesives. We specialise in shower wall bathroom panelling, DIY spray insulation foam kits, composite decking & guttering and plastics. We are best known for our unique range of coloured sealants in RAL colours, Rainbow Sealants. Established in 1988, AB Building Products is still an independent, family-run, family-owned business with customer service as its core value. Founding member, Nick Richmond set up the company servicing and supplying Double Glazing materials and ancillaries to the Conservatory & Double-Glazing sector around the South Coast of England. In the early and mid-90’s the two sons, Michael and Jamie joined the business. Over the past 30+ years our product portfolio has grown exponentially, we now supply a wide range of building products across many different business sectors. We also offer a procurement-based service, using our vast network of knowledge and business connections to source a huge range of building products. We are excited to be launching our flagship product, EXADECK, A Class non-combustible decking, to market under our Fire Deck brand. We offer a cement fibre solution, CDECK, alongside our durable, stylish and maintenance-free porcelain decking, EXADECK. We believe in honesty and transparency, always giving the best advice, prices and service you deserve.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(2,303)

125 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Taiga black expanding foam

Recently purchased Taiga expanding foam to fix leak in pond waterfall. Order dealt with promptly and efficiently. Packaged well.
Great product and fixed the problem.
Highly recommend

August 14, 2025
Advertisement
Rated 1 out of 5 stars

Paid extra on delivery via Dx

Paid extra on delivery via Dx

They sent a text friday to say no one was in and left a card

A massive lie

I was in the front garden all afternoon and was 100% standing by the front door
When they claimed to have made delivery

They also lied saying they had left a card
NO
CARD

2 massive lies

Very upsetting when I puposely waited in
All afternoon for them

Not nice to be lied too

Please get a senior manager to follow this up and get back to me

Or will you just ignore this complaint !!

August 19, 2025
AB Building Products logo

Reply from AB Building Products

I'm so sorry to hear about your experience. This has been escalated internally to our Managing Director. They have contacted the courier to discuss your order. You will receive an email from the MD this morning. We take all feedback extremely seriously.
If there is anything else we can help with, please do let us know.
Kind regards
AB Building Products

Advertisement
Rated 5 out of 5 stars

Great all round

Great value for money.
Quick and easy to order and delivered promptly despite living on an island.
Great service.

July 22, 2025
Advertisement
Rated 5 out of 5 stars

Put items in my basket but forgot to…

Put items in my basket but forgot to check out. Was thankful for the reminder via email

July 21, 2025
AB Building Products logo

Reply from AB Building Products

Hi Nadia,
We're glad you liked your products, thank you for your order! If there's anything we can help please don't hesitate to get in touch.
Kind regards
AB Building Products

Rated 5 out of 5 stars

My item was delivered very quick

My item was delivered very quick. Haven't used it yet so can't say

July 27, 2025
AB Building Products logo

Reply from AB Building Products

Hi Mr Patel,
Thank you for your order! If there's anything we can help please don't hesitate to get in touch.
Kind regards
AB Building Products

Rated 5 out of 5 stars

The products were just as described

The products were just as described. Great quality and an excellent prompt delivery service.

July 27, 2025
AB Building Products logo

Reply from AB Building Products

Hi Robert,
We're glad you liked your products, thank you for your order!
Kind regards
AB Building Products

Rated 5 out of 5 stars

Good advice and customer relations

When I requested help, Jamie showed interest in my project and made sure I chose the right product. I am sure it will suit the job I have for it.

July 16, 2025
AB Building Products logo

Reply from AB Building Products

Hi Colin,
We're glad you liked your products, thank you for your order! If there's anything we can help please don't hesitate to get in touch.
Kind regards
AB Building Products

Advertisement
Rated 5 out of 5 stars

waterproof pond glue

Easy to order,exactly what we wanted, delivery was very quick

July 25, 2025
AB Building Products logo

Reply from AB Building Products

Hi Katrina,
We're glad you liked your products, thank you for your order! If there's anything we can help please don't hesitate to get in touch.
Kind regards
AB Building Products

Rated 5 out of 5 stars
AB Building Products logo

Reply from AB Building Products

Hi Lee,
We're glad you liked your products, thank you for your order! If there's anything we can help please don't hesitate to get in touch.
Kind regards
AB Building Products

Rated 1 out of 5 stars

Still not delivered

Still not delivered. Dispatched since 9th of July

July 7, 2025
AB Building Products logo

Reply from AB Building Products

Hi Keith,

I’m really sorry to hear you have experienced a delay with your delivery. Deliveries to Ireland may be subject to customs charges.

We have contacted the courier on your behalf and they have confirmed that a customs charge was applied on 30th July and this was paid on 2nd August. The courier handling your delivery is An Post, with tracking number LK051289683FR.

They have advised that the delivery should be by the end of the week. I apologise for any inconvenience caused.

If there is anything else we can help with, please don’t hesitate to call us on 01264 359984.
Kind regards
AB Building Products

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look