Abc Gone Ltd Reviews 577

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and friendly demeanor, making interactions pleasant and efficient. Many people highlight the exceptional customer service, noting the quick response times and the smooth resolution of issues, which contributes to a stress-free experience. However, some people were dissatisfied with the company's accountability, mentioning that they felt issues were not addressed and that the company blamed landlords for problems. A few other people also felt that the company was negligent and unresponsive to complaints.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the team's professionalism,... See more

Service

Reviewers consistently mention positive feedback about the service. Customers frequently highlight the... See more

Response time

Consumers generally find the response times to be positive. Many reviewers highlight quick answers and... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Julie has been incredibly helpful ever since we moved into the property. Every time I’ve reported an issue, she’s responded quickly and made sure it was resolved without delay. We did have a tough per... See more

Rated 5 out of 5 stars

I’ve had a great experience renting my flat thanks to Zivile. She has always been very helpful, kind, and quick to respond whenever I had questions or needed assistance. It’s not easy to find someone... See more

Rated 5 out of 5 stars

Thank you so much letting manager ZIVILE. Pleasant and responsive and quick to respond to problems that arise. Broken washing machine in the apartment, urgent arrival of an engineer, diagnosis of... See more

Rated 5 out of 5 stars

I had the pleasure of dealing with Wiktoria Kocieda, and I must say she is absolutely excellent at her job. Calm, well-mannered, and extremely friendly, Wiktoria patiently waited for me and showe... See more


Company details

  1. Real Estate Agents

Written by the company

Whether you're looking to buy, sell, let, or rent; we believe that we'll be able to aid you through every twist and turn of the process.


Contact info

4.8

Excellent

TrustScore 5 out of 5

577 reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Had a few issues with the property but…

Had a few issues with the property but these were quickly resolved by Beth and the Maintenance team at ABC Gone Ltd. They were incredibly helpful and professional. Really pleased with the outcome and the quality of the work carried out. Absolutely fantastic as usual.

June 12, 2024
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Rated 5 out of 5 stars

Jordan was very helpful and…

Jordan was very helpful and accommodating a viewing for myself on the same day. She was very knowledgeable about the property details and other alternative properties the company had.

Thanks!

May 28, 2024
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Rated 5 out of 5 stars

Candice was amazing

Candice was amazing! Honestly the most helpful person, done everything she could to get my problem solved as quickly as possible and kept checking up. Such a lovely lovely person! Thank you Candice.

May 23, 2024
Unprompted review
Rated 5 out of 5 stars

Candice is new to the company amazing

Candice is new to the company and i can honestly say it is probably the best thing that could happen i find alot of the staff arent helpful and can be rude or not get repairs done but Candice has made it a breathe of freshair asking for repairs had it done within a week and even called to check it was completed which noone has ever done before so thank you so much Candice.

May 20, 2024
Unprompted review
Rated 5 out of 5 stars

Best agent …

You are the best agent what I ever know until now. Yesterday i did call you to report a toilet liking and now is already fixed .thank you very much I really appreciate your quick help.

May 21, 2024
Unprompted review
Rated 5 out of 5 stars

We have stayed in spectrum tower for…

We have stayed in spectrum tower for more than 1 year and Abc Gone Ltd has been very helpful to our needs specially Sian from Abc team. Overall stay was pleasant and we are thankful to the service we received.

May 20, 2024
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Rated 5 out of 5 stars

Jordon was amazing

Jordon was very welcoming and offered support and guidance throughout the two week process which I greatly appreciated. I would 100% recommended their services.

April 22, 2024
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Rated 5 out of 5 stars

Hi Jordon

Hi Jordon,
It was nice experience for viewing the property with you. I really appreciate your guidance.
Best regards,
Asif

April 22, 2024
Unprompted review
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