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Abel & Cole Reviews 

15,815
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Able & Cole service is good - delivery driver always delivers on time and to my front door. Please could the boxes sometimes be a little less heavy and compacted so that I can lift the boxes comfortab... See more

Rated 5 out of 5 stars

I've been with Abel & Cole for years. Their fresh fruit and vegetables just taste so much better than organic from even posh supermarkets. They have speciality foods which are so delicious - and al... See more

Rated 4 out of 5 stars

I love Abel and Cole. Two little downsides: the delivery charge is rather steep if one considers weekly orders and there is no option to manage my favourites. Whatever I have ever purchased/received f... See more

Rated 5 out of 5 stars

Amazing service ,my veg box is always correct with fresh veg and fruit , you get a text giving you a delivery time which is very helpful so you not sitting in all day waiting. Delivery driver is frien... See more

Company details

  1. Supermarket
  2. Grocery Delivery Service
  3. Grocery Store
  4. Organic Food Store
  5. Organic Shop

Written by the company

At Abel & Cole, we’ve trailblazed sustainable shopping since 1988 – doing food right from day one. What started with selling organic potatoes door to door has grown into a network of trailblazing farmers, sustainability experts and dedicated shoppers who all share the same passion for the planet. For over 35 years, we’ve delivered delicious, planet-friendly food, drink and more to homes across the UK. When our shoppers unbox their delivery, they can trust that it’s filled with top-quality groceries. Like high-welfare meat from award-winning farms. Responsibly caught, MCS-rated fish. Artisanal bread from family-run bakeries. And farm-fresh fruit & veg grown as nature intended. All ethically sourced from growers and makers who put the planet first and sustainably delivered in our returnable, reusable boxes. We’re proud to have built long-standing relationships with our farmers. We commit to paying our growers fairly, never squeezing them for profit and planning our boxes around their seasonal harvests. That means our iconic Fruit & Veg Boxes are always filled with the freshest, organic crops – grown sustainably with zero artificial pesticides. And for every Fruit & Veg Box we deliver, we donate fresh fruit & veg to fight food poverty through our One Box: One Portion charity initiative. We go the extra mile to make every shop sustainable for our customers. We say no to pointless plastic – that’s why there’s 77% less plastic in our Fruit & Veg Boxes than the same items from some of the biggest supermarkets. Our growing Club Zero collection gives shoppers over 100 zero-waste refills to choose from, slimming their bins even more. And as part of our Packaging Promise, we’ll always take back anything that can’t be recycled at home. Even collecting our customers’ flexi-plastics from any shop through our Plastic Pick-Up Service.

Abel & Cole

Written by the company

Zero pointless plastic
Our Packaging Promise is to help you slim your bin. That means we only use packaging if it genuinely serves a purpose, like preventing food waste. We also make sure you can reuse, recycle, or return it to us for a sustainable end of life – so you don’t have to send anything from our deliveries to landfill.
Zero air miles
We source as much as possible from the UK to help keep food miles and carbon emissions as low as possible. For anything that can’t be sourced or grown in the UK, we have a zero airfreight policy in place.
Farmers paid fairly
Being fair on price means that we can help offer our farmers security – it’s important that they can make a profit, so they can reinvest it and continue to farm. As a proud Real Living Wage employer, we’re also committed to paying a fair price to our farmers to allow them to then pay a fair wage to their teams.

No Quibble Guarantee

No Quibble Guarantee

We’re so proud of what goes into our boxes. That’s why we have a no quibble guarantee. If any items are missing, incorrect or aren’t up to our usual high standards, we’ll credit our shoppers’ Abel & Cole account. They just need to speak with our friendly, award-winning Customer Care Team on 03452 62 62 62 or at organics@abelandcole.co.uk

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

16K reviews

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4.7

All reviews

(15,815)

1,713 reviews in the last 12 months

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Rated 3 out of 5 stars

Its ok but got given bread with only 2…

Its ok but got given bread with only 2 days best before date left on it that then went mouldy because i couldnt eat it all in 2 days , fruit turning up bruised or old or soft , its not cheap so I dont expect my items to be delivered like that I can get better from a supermarket , I started buying feom there because I dont want to buy from supermarket but I definitely aint going to keep wasting money here so will be finding somewhere else

August 17, 2026
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Reply from Abel & Cole

Hi there,

Thanks very much for taking the time to leave a review.

I'm really sorry to hear you were disappointed with the bread you received and that the fruit in your recent deliveries didn't meet our usual high standards. We're sorry for letting you down here and want to put things right.

Your fruit shouldn't be arriving in that condition at all, and this is far from the experience we want you to have. I’ll personally be sharing your feedback on the fruit and veg with our specialist team here so that they can look into what’s gone wrong.

We receive our organic bread fresh from our bakers, who don’t use any unnecessary improvers, additives or preservatives. It tastes incredible for it – and can mean that the shelf life is a little shorter than your average loaf which uses artificial ingredients. Having said that, I'm sorry to hear about your experience with your loaf, and have shared this with our bakery Buying team as it’s really important feedback. I’d like to chat to you about some alternatives from our bakery range that I think could be great options.

I'd love to try and turn your experience around, so I'll personally be in touch shortly to help further with this.

Best,

Sam

Rated 5 out of 5 stars

I've been with Abel & Cole for years

I've been with Abel & Cole for years. Their fresh fruit and vegetables just taste so much better than organic from even posh supermarkets. They have speciality foods which are so delicious - and all organic. Ordering is easy and it turns up at your door before you leave for work. They were a Godsend during covid. Being healthy is easy with Abel & Cole.

August 17, 2026
Rated 5 out of 5 stars

I am so happy with the quality of…

I am so happy with the quality of fruits and vegetables. At least I’m ordering the right n clean. Thank you team

August 13, 2026
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Reply from Abel & Cole

Hi Akanksha,

Thanks for taking the time to leave a review! We really appreciate your support.

Best,

Sam

Rated 5 out of 5 stars

Superb company

Abel and Cole is an excellent organic delivery company and I would thoroughly recommend them. I have been a customer for many years, going back to when they only delivered vegetable boxes. Now their range is huge and varied. Their organic produce is top class and they provide a welcome alternative to supermarkets many of whom do not treat their suppliers fairly. The customer service is very good and any issues are resolved quickly, although problems are rare. That is unusual these days but very welcome. Apart from the fresh fruit and vegetables I would especially recommend their dairy section and their bakery section, in particular everything from the Authentic Bread Company. Best bread ever!

August 7, 2026
Unprompted review
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Reply from Abel & Cole

Hi Melanie,

Thank you so much for taking the time to leave such a lovely review. It sounds like you've been able to try a lot of our range, which is great to hear. We'll be sure to pass your feedback on to our buyers here and The Authentic Bread Company and I know they'll be very grateful for your kind words.

If you’d like to share the love, our refer-a-friend perk gives your friends 50% off their first 4 boxes, and you’ll get a £10 voucher as a thank you from us.

We'd love to send a little gift your way as a thank you for your continued support, so please send an email in my name to organics@abelandcole.co.uk.

It's been a pleasure to deliver to you over the years, and we really appreciate your support!

Best,

*Corina

Rated 5 out of 5 stars

Abel & Cole v Supermarkets

This is a company that offers a good service both to Farmers and their customers and its important for the public to support them, in order to shift the monopoly of supermarkets which have ruled the roost for far too long and have been allowed the power to dictate to their suppliers , thus meaning that the public are under a hidden cartel and are often coerced by honest or even dishonest means to part with their cash for food that has been artificially kept fresh by questionable means with the dilusion of bargain prices and as a supporter of our farmers, i am more than happy to ignore the middleman and buy direct from the very people that have grown and nurtured the product by honest means without putting profit over quality and the service provided by Abel & Cole is second to non and they obviously care about their customers, unlike your local supermarket that simply sees you as a means of profit , with neither care nor worry as to what you may buy from them is of any benefit or goodness , as long as it increases their profit

August 11, 2026
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Reply from Abel & Cole

Hi Peter,

Thank you so much for taking the time to leave a review. We really appreciate your support!

Best,

Sam

Rated 5 out of 5 stars

Excellent

I have ordered from Abel and Cole many times and the service is always excellent, customer service is great, and I love the ethics of the company.

July 29, 2026
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Reply from Abel & Cole

Hi Ella,

I'm really happy to hear you've been enjoying your deliveries with us, and thanks for your support. We really appreciate it!

Best,

Sam

Rated 5 out of 5 stars

Absolutely love this company

Absolutely love this company. The veggie boxes are full of good quality food, and food that lasts. You get loads of choice too. Definitely recommend

July 16, 2026
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Reply from Abel & Cole

Hi Helen,

Thanks for your support and for taking the time to leave a review!

Best,

Sam

Rated 5 out of 5 stars

I have been buying from Abel&Cole for several years.

I have been buying from Abel&Cole for several years- about 7 years I think. I am a very satisfied customer. The fresh produce is always REALLY FRESH and top quality.,And there is a good selection of pantry items, chilled products and so on. Far too many products to highlight individually..In summary an extensive range of quality food, most of which is organic, which is important to me. On the very occasional time that there has been a problem it has been rectified immediately.
The customer service team are pleasant and a pleasure to talk to. Also,the deliveries are good with a time slot given. And finally the delivery drivers are excellent too.
I have recommended Abel&Cole over the years and continue to do so.

May 23, 2026
Abel & Cole logo

Reply from Abel & Cole

Hey there,

Thank you for taking the time to leave such a lovely review and being a loyal customer for all these years.

I noticed on your account that your last delivery actually marked the 7th year! I've gone ahead and popped on a special anniversary gift to your next order as a massive thank you for the support.

I'm thrilled to hear you've received such great quality products, and that your experience with our Customer Care team has also been a pleasure.

If you’d like to share the love, our refer-a-friend perk gives your friends 50% off their first 4 boxes, and you’ll get a £10 voucher as a thank you from us.

We really do appreciate your support!

Best,

Mariaa

Rated 5 out of 5 stars

Excellent

My experience with Abel and Cole has been very positive. They pretty well always have what I've ordered, it's delivered promptly by polite delivery people, and meat is always delivered on ice to keep it fresh. If they haven't had what I've ordered they've made substitutions, and if those substitutions haven't worked they've been very understanding. The produce is excellent and of a very high standard.

August 7, 2026
Rated 5 out of 5 stars

The food delivered by Abel and Cole is…

The food delivered by Abel and Cole is always of excellent quality. You know the provenance and that you are helping farmers grow food in a way that is the most sustainable and best for the environment. The packaging is returned and reused and they offer a returnable plastic and refill service. I have been a satisfied customer for at keast six years.

August 6, 2026

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