Abes of Maine Reviews 

I had concerns after receiving my Sony A6700. The packaging raised some questions. After contacting customer service, they listened to my concerns, explained their position, and ultimately worked with me to reach a fair resolution. The camera appears to be in excellent condition and I appreciated their willingness to address the issue professionally.

Jennifer had great product knowledge and guided me like a true professional. Superstar

Great price !! Jennifer was awesome and worked with me on all my needs ! Great customer service!!

nice store i recommend it :)
i love the way that i was take in charge in my problems
love

Michael was extremely helpful and knowledgeable in my purchase experience. He was patient and informative with me during the process.. I would recommend Abe’s of Maine and specifically Michael in the future. I am very pleased with the purchase I made and will definitely do business with you in the future!

I have bought two high end lenses from Abe's so far. Despite hearing mixed reviews on this company, my experience so far has been very good.
Notably, Jennifer Smith went above and beyond to make sure I was getting the exact model import vs retail. Also she ensured personally that I received my Lens on time ! As I needed it for work.

Thanks for getting us genuine products at a fair price.

I plan to keep doing business with Abes
and recommending to my friends.

Best,
Jeff Sova

This company called after placing the order and said I had ordered a "non-warrantied" item and that if I wanted a warranty I needed to upgrade my order to an item that costs $250 more. I said I wasn't interested and he said the more expensive one included more items such as a lens hood and tripod mount (but he didn't say if the other one didn't include those). He also promised upgraded shipping. He stated that the the other one would take 10 days to get to me and if I upgraded he would give me 2 day fedex shipping.

I ordered this at 6:00am, he called at 9:00am and said I should get a tracking number before the end of the day. I waited until 5:30pm without a tracking number so I emailed them. They never replied but I got a tracking number about 15 min later. The tracking number was for the slowest ground shipping available.

I currently am still awaiting my item but from what the tracking number says, I still have 4 days to wait. The only reason it isn't a 1 star is because it was still 5% off retail but if I would have known, I would have gone with a different company for MANY reasons.

Bait and switch. List a lens online with a lower price than their competitors. Says In Stock. You order. Five minutes later they call you and tell you that it is not in stock and will take 8 weeks to ship. Then try and upsell you a higher priced version. After writing this review the manager called me to correct their wrong. She sent me the lens for the price advertised.

Jennifer in customer service is a pure professional. She cared about my experience from start to finish and ensured my late day order would get to me in time for my special events. Great savings and service. I couldn’t ask for more.

Jennifer provided Top notch customer service.

Jennifer was a great help with my order..excellent service all around..thank you Jennifer

I originally left a 3-star review, but I’m updating it after a great experience. Customer service reached out to me, understood my issue, and refunded the difference as promised. I was surprised they followed up after almost a year and a half. Now I’m very happy, my trust is restored, and I’m giving 5 stars. I would definitely buy from them again.

Jennifer was accommodating, patient, knowledgeable and sweet. She helped me in the best way possible and did her best to help me save money. Fair pricing and quality products. You call, real people answer and help. Highly recommend Abe’s of Maine!

I returned to Abe's because of the great service I received on a previous purchase, and Jennifer did not disappoint on this visit. She answered all my questions and gave me a great option. I'll definitely be back.

Ted is knowledgeable, efficient, proficient, helpful.

Jennifer in customer service was very helpful. I had some initial challenges with the order but she was able to get it fixed for me. Thanks Jennifer

I had a small miscommunication regarding my order, but the customer service team worked with me and ultimately resolved the issue to my satisfaction. I appreciate that they took the time to correct the situation and ensure everything was handled properly.

I've been seeking a major upgrade to my outdated camera equipment, and the whole process has been both intimidating and expensive for me. Abe's of Maine - through salesperson Jennifer - provided a perfect solution for me. Jennifer was knowledgeable, personable, friendly, efficient, and patient. She led me expertly through the purchase, answer all of my many questions thoroughly. The result is that now I have exactly what I need, at a price within my budget, and it was delivered in record time (appx 24hrs). I'll surely return to Abe's of Maine, and I hope Jennifer Smith will answer the phone next time too. Excellent job!

I accidentally ordered the wrong lens on the Abe’s of Maine website. I called customer service right away and spoke with Ted.
He was extremely helpful and knowledgeable. I told him which lens I meant to buy and he fixed everything. He said the lens would ship out that day and it arrived at my house at noon today. I called Ted to inform him the lens arrived safely and as promised.
He was very humble. Thank you again Ted.
I will be a returning customer.

I had a very enjoyable, informative and ni pressure conversation with Michael in choosing a point and shoot camera. I was very impressed with his knowledge and will be back to speak to him regarding future camera needs. Well done Michael!