Abode Sofas Reviews 

67
•
TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

I bought a sofa from Oswald and Pablo limited which was delivered on 23/08/22. The sofa did not ressemble the online picture and was also very uncomfortable. I initially asked for it to be replaced... See more

Rated 5 out of 5 stars

Great customer service from josh, answered any questions and queries promptly on email! The delivery was quicker than most other companies and the delivery guys were polite, bought everything in (even... See more

Rated 5 out of 5 stars

Stumbled across this company on the internet . Took the chance and WoW amazing products. Amazing quality delivery on time plus a courtesy call about an hour away. Also ordered a bespoke footstool to m... See more

Rated 5 out of 5 stars

This company, Adobe Sofas, far outstripped any expectations that I had...because of the current Covid-19 we were looking online and stumbled across these guys. Well, of course, photos are stunning, de... See more

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3.2

Average

TrustScore 3 out of 5

67 reviews

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3.2

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Rated 5 out of 5 stars

Furniture perfection

We have the Tweed Chesterfield, with tan leather and wooden feet. It is the most beautiful sofa I have ever seen. I bloody love it. It oozes quality and style. You can tell it’s hand crafted just by looking at it. It’s proper furniture that, I believe, will last a lifetime.
I can’t describe how elated we are with it. I love it.
Customer service was first class. The delivery drivers unwrapped it on our living room, installed the feet, put it in place for us, and took the rubbish with them.
I recommend them to anybody.

January 15, 2021
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Rated 5 out of 5 stars

I think this is the same as Oswald &…

I think this is the same as Oswald & Pablo? Not 100% sure but a google search led me here.... this is a review on Oswald & Pablo.
Having had my heart set on a peacock blue velvet chesterfield sofa, I had found one similar to what i wanted on Sofology for nearly £4k. My husband then found Oswald & Pablo online... I fell in love instantly with the styles and the colours available. I ordered colour swatches as they do varying velvets, very helpful to have free swatches and they arrived really quickly. We went for the larger corner sofa in Myst Velvet Peacock and then an armchair with footstool in house velvet Ocean navy. All ordered fine, unfortunately our order was due to be delivered in lockdown so understandably it was delayed a few weeks, However we were contacted and kept up to date and a suitable delivery date was arranged, Sofa and chair/footstool are absolutely beautiful, the colours are perfect. The furniture is so well made and I could not be more pleased with the quality and service. They are works of art. I would definitely look to order more from this company and I am so glad we spent our money supporting a smaller British business. Would definitley recommend.

June 7, 2020
Unprompted review
Rated 5 out of 5 stars

Absolutely thrilled with our order

Absolutely thrilled with our order. Customer service, quality and delivery all completely faultless. Would give 100 stars if I could. Can not recommend highly enough and would buy from them again without hesitation.

Carly who we dealt with in the office went above and beyond, it’s so lovely to get proper customer service!

Thank you!

November 20, 2019
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Rated 1 out of 5 stars

Never respond

Rude. Ignorant. Never respond to any contact of if they do its takes weeks. Just don't seem interested in selling anything bespoke if it not the premade ones off Ebay they don't care

April 6, 2019
Rated 5 out of 5 stars

Excellent all around! 👌🏻

I’ve been searching for that perfect piece to finish off my new holiday home and I finally found it!!!

I was so impressed with the choice and design options, not to mention the quality 👍🏻👌🏻.

I’ve recommended to dozens of friends and family.

Thanks 😋

March 12, 2019
Unprompted review
Rated 1 out of 5 stars

Disgusting service still no refund

Disgusting service I have been waiting for a refund for 3 months.

Paid a deposit back in September and was given a 6wk lead time.
I received 7 different delivery slots and each time the sofa didn’t arrive and neither did I receive any calls explaining why, I had to chase them each time but as the rest of the bad reviews on here was told lie after lie. On the 21st dececember 3 months after placing the order I told them I wanted a full refund as they were in breech of contract.
I still haven’t received my refund after being fobed off each time, I’ve made over 1000 calls and today was sworn at!!!
I will now be taking the legal route and leaving bad reviews to warn others where ever I can.
Victoria Richards

March 11, 2019
Unprompted review
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Rated 5 out of 5 stars

5 star plus. Love our new furniture.

We could not rate this company enough, we love our new sofa, cuddle chair and foot stool, they have exceeded all expectations. The communication was fantastic and even though we asked for something different to the norm they made it very easy. I would definitely recommend them and will be making future purchase.

December 14, 2018
Unprompted review
Rated 5 out of 5 stars

Stumbled across this company on the…

Stumbled across this company on the internet . Took the chance and WoW amazing products. Amazing quality delivery on time plus a courtesy call about an hour away. Also ordered a bespoke footstool to match the sofa we purchased same again excellent quality and match perfect.. would highly recommend this company Josh your a star and your company rocks 👍👍👍👍👍

November 21, 2018
Unprompted review
Rated 5 out of 5 stars

Honest review

I can understand why this company gets a bad rap in some reviews.
And in truth I was a little sceptical when I placed my order.

Yes - they can be hard to get hold of
Yes - they can be a little relaxed with their approach
Yes - they may be seen as a little rough around the edges

but here's the thing

I took the time to visit their unit - which from the outside is no polished gem.
But inside it is a hive of industry - There is a rake of people that seem to know what they are doing.
There is a pile of stock and equipment that shows solvency.
The main guy (sorry cant remember his name) is a wealth of information, obviously knows his trade inside out and takes pride in what he does.
He promised us a date that was below their current lead times to make sure we had it for a family party.
The big question - are we pleased with the sofa - it is more than what we expected - gorgeous; seems well made at a really reasonable price - and it turned up when they said it would.

I'd love to give this review five stars, but in this modern world, they miss the mark on a couple of things - but they are not trying to be DFS - who when asked to help out in this case, were absolutely useless.

Would I use Abode again - yes.

I originally gave this review 4 stars, but have changed it to five as sometimes I feel we all just expect to much

I'm happy

November 21, 2018
Unprompted review
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Rated 5 out of 5 stars

Over the moon!

Over the moon, so delighted with the chair. I’ve spent a few months looking for the right chair, I couldn’t not recommend them enough. Great little find. 👍🏻

November 8, 2018
Unprompted review
Rated 5 out of 5 stars

Abode Sofas

From meeting Josh in the factory, which helped us choose the right sofas & chair through to delivery and quality we couldn’t recommend them enough.

October 30, 2018
Unprompted review
Rated 1 out of 5 stars

Complete Timewasters

Months of my time have been wasted by Abode, I cannot possibly recommend anyone to use their services. Despite wanting to place an order and give them money they have stopped all communication and will not answer email, landlines or mobiles.

Whilst i hope this isn't due to some sort of accident, it has now wasted months of my time from the back and forth (with their standard 1week delay between emails). This is time i could have spent with another sofa company placing an order with them instead.

Avoid Abode!

October 12, 2018

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