Great products and customer service
The diamond drills and cutting wheels are great quality, work very well and last. Delivery was very fast.
I also ordered a tile drill guide. I wanted the guide with the circular holes, a different one, without holes (it has a sliding guide - a great concept) was delivered.
I called to query the 'incorrect item' and was asked to send a photo. About 10 minutes later they called me back to explain that the one I had received was an updated version (without the guide holes). I said I specifically wanted one with the guide holes.
They volunteered to send me one of the originals as shown on the website free of charge and told me to keep the 'incorrect' one. The replacement arrived next day.
Mistakes can happen - the sign of a good honest company is how they deal with the mistake. Abrasives World dealt with this one really well.
I would recommend Abrasives World products and service
Thank you Abrasives World








