Deliveries excellent arrives perfectly on time. Easy to take, packaging really good makes it easy to take and remember. As far as improvements to my skin I haven’t noticed anything dramatic but I... See more
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Review summary
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Great Collagen sachets and a modern professional company that provides a great service. Quick and easy to set up product subscriptions via the easy to use website. Reasonably priced products which are... See more
Company replied
There’s seems to be a lot more collagen supplements available at the moment.The cost of Absolute collagen has increased (same as everything) So why should I continue to used your products. Don’t seem... See more
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The marine liquid collagen sachets are easy to use. I changed to raspberry flavour, its easy to swap to other flavours, there are 3 to choose and reschedule deliveries around holidays or edited... See more
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Company details
- Health and Beauty Shop
- Beauty Product Supplier
- Beauty Supply Store
- Cosmetics Store
- Hair Product Store
- Vitamin and Supplements Store
Written by the company
The UK's original collagen experts bring you the cleanest collagen in the game - with a dose that truly delivers. 8,000mg of premium, hydrolysed collagen in every supplement dose and award-winning skincare and haircare collections for absolute results on skin, hair, nails and body. Proven. Pure. Powerful formulas. Trusted by experts. Backed by science. Loved by over 100,000 happy customers. Driven by product, people and planet. A B-Corp® certified business, Absolute Collagen is built on integrity, transparency and authenticity, backing women to age powerfully through efficacious, ethically and sustainably sourced beauty and wellness products - and a loud, unwavering commitment to visibility, representation and empowerment.
Contact info
London, United Kingdom
- +44 (0)20 3962 0370
- care@absolutecollagen.com
- www.absolutecollagen.com
4.1
Great
4K reviews
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I have been taking absolute collagen…
I have been taking absolute collagen for a period of time now and I do like the product. However, I do feel like the price should be a monthly subscription instead on 28 days… as some months you’re paying double, over £100. There are other more cost effective products I am going to try which have reviews for being just as good as Absolute Collagen.
May 13, 2026
Reply from Absolute Collagen
Hi Emma,
We appreciate your feedback regarding our product and pricing structure. We understand your concerns about the 28-day subscription model and the impact on monthly costs. We are always reviewing our options to best serve our customers.
I’m struggling financially at the…
I’m struggling financially at the moment and would have to cancel my subscription. But absolute collagen have helped me to work out a way so that I can continue. So thank you.
May 20, 2026
Reply from Absolute Collagen
Hi Carol,
Thank you for your feedback! We are so glad we could help you continue your subscription. Your kind words mean a lot to us. Thank you for your positive feedback!
Tastes horrible
Doesn’t taste at all nice… and the service from the company is appalling!!
Wouldn’t recommend!!
Explained to the company I used one sachet … doesn’t offer a refund and the product for one months supply is £90 👀
May 21, 2026
Unprompted review
Reply from Absolute Collagen
Hi Miranda,
Thank you for your feedback.
I’m so sorry to hear that your experience hasn’t been positive! We’d love to look into this further, so I’ve requested some additional details to do so!
absolute nightmare when you try to cancel...
Update: after the whole thing finally got cancelled:
Apologies for perhaps sounding harsh and 'screaming' in my email and truspilot review, but your cancellation policy is simply out of order. 1. You do not allow people to stop / cancel the subscription and FORCe them to call you instead. We do not have time for this + some of us, myself included, are autistic and find phone calls much more stressful than emails. 2. When I did email you, instead of - once again accepting my decision - you then asked me WHY I wanted to cancel.Imagine you being asked for sex by a man.. imagine him not accepting your no and then asking you WHY you don't want to have sex with them.. this is the kind of abuse you put your customers through...
3. when I did explain why and once AGAIN asked you to cancel, instead of 'yes thank you, we will cancel; I got told 'someone will be in touch' WHY? again come back to the situation from point 2, imagine saying for the 3rd time NO and then instead of being respected and having a confirmation of your decision, you get told 'someone will be in touch'
How many times does one have to repeat a NO to get a no? and you only did cancel it once I posted a negative review on truspilot..
This is simply out of order. It is 2026, and not 1956, your customers deserve a. bit more respect than that..
Thank you for your understanding.
******
absolute nightmare when you try to cancel the subscription
1. they do not allow you to do it online
2. when you email them they email back saying but WHY? - I want to cancel, respect that, stop asking!
3. When you email again explaining they say instead" ok thanks a member of customer team will contact you"!- no !! I said STOP! how much more abusive can you be!?!! No means NO, and stop the subscription means stop! no more contact or emails, disgusting business practice to hassle your customers till they give in - STOP!!
May 20, 2026
Unprompted review
Reply from Absolute Collagen
Hi,
Thank you for your feedback.
We’re sorry to hear that you experienced difficulty cancelling your subscription. We understand that some customers would prefer the option to manage cancellations online, and we’d like to assure you that this is something we are currently reviewing internally. At present, however, customers are still required to contact us directly for cancellation requests.
We are always looking for ways to improve our service, which is why we ask customers to share their reasons for cancelling. We genuinely value all feedback we receive.
When customers first contact us, an automatic response is sent initially, as some queries can be resolved immediately through this process. If further assistance is required — such as making changes to an account or cancelling a subscription — the request is then reviewed by a member of our team.
To ensure that your subscription has been cancelled correctly, I have requested some additional information. Please rest assured that we will be in touch as soon as we receive these details.
Reply from Absolute Collagen
Hi Raymond,
Thank you for your feedback! We appreciate your kind words!
Customer service is good
Customer service is good, love the easy sachets, especially the raspberry flavour and the free tester facial products are very much appreciated.
May 10, 2026
Reply from Absolute Collagen
Hi Jan,
Thank you for your feedback!
We're delighted you appreciate our customer service, the convenience of the sachets, and the raspberry flavour. We're also glad you enjoyed the face creams!
Reply from Absolute Collagen
Hi Claire,
Thank you for your feedback! We are so glad your skin feels and looks better! Thank you for your amazing feedback.
I have only been taking this for one…
I have only been taking this for one month so can’t really tell any difference
May 10, 2026
Reply from Absolute Collagen
Hi Karen,
Thank you for your feedback! We appreciate your feedback and understand it takes time to see results.
This is briliant it really works if you…
This is briliant it really works if you take it consistently and is easy to swallow straight from the sachet.
Complexion booster extrodinaire.
Thank you so much. X
May 9, 2026
Reply from Absolute Collagen
We are so pleased to hear you're enjoying the complexion booster and finding it easy to use consistently. Thank you for your wonderful feedback!
A great project to take
A great project to take, arrives on time but a little expensive for me at the moment but again a great product to take and taste amazing to ❤️
May 16, 2026
Reply from Absolute Collagen
We appreciate your kind words about our product's taste and timely arrival. We understand your concerns about the price, and we're glad you still enjoyed it.
Have only been using the powder 1 month…
Have only been using the powder 1 month but already my skin feels smoother and looks brighter . Excited to see what the results will be after 12 weeks . Got complementary shampoo conditioner and face cream for signing up to subscription they are really good aswell . I’ve used other collagen powders before and didn’t really notice much difference but will definitely continue with this one . I put mine in my morning coffee can hardly taste it and mixes so easily no lumps .
May 16, 2026
Reply from Absolute Collagen
We are so happy to hear you're already seeing such positive changes in your skin after just one month! It's wonderful that our collagen powder is working so well for you, especially after trying others. We're also delighted you're enjoying the complementary products. We appreciate your feedback!
Resty did a very good job when it comes…
Resty did a very good job when it comes to consultation & detailed advise of the procedure..
May 16, 2026
Unprompted review
Reply from Absolute Collagen
We're so glad to hear you received detailed advice and excellent consultation. Thank you for your kind words!
Too expensive!
Good product, but simply far, far, far, far too expensive! Initial deals okay, but very trappy into a subscription that is difficult to cancel requiring you to remember to skip.
There is a plethora of alternatives equally as good. No need for your collagen supplement to cost more than £1 a day.
If they did 30x Sachets for £32.99 monthly subscription they could be market leaders, but at almost £1,000 a year, nah, totally outrageous pricing. Lovely branding though, I like the yellow.
May 15, 2026
Reply from Absolute Collagen
Hi Jonathan,
Thank you for your feedback. We're so sorry hear that your experience hasn't been positive!
We appreciate all feedback that we receive, so please rest assured that this has been passed on.
If you wanted to discuss your account further, please get in touch with our customer service team by emailing care@absolutecollagen.com.
Reply from Absolute Collagen
Hi Lynn,
Thank you for your feedback.
We're so sorry to hear of your concerns, and we appreciate your kind words about our product.
Great subscription…looking forward to seeing the results
Subscription always delivered on time and in perfect condition. Looking forward to seeing the results. Website easy to navigate and if I need to push an order back, it’s really easy to do. Thank you x
May 5, 2026
Reply from Absolute Collagen
Hi Susan,
We're happy to hear that your subscription is always delivered punctually and in excellent condition! We're also glad the website is easy to navigate. Thank you for your positive feedback.
Absolutely brilliant
I have been taking this collegan for 5 weeks and already the dark under my eyes is fading which is absolutely great.
I really love the face creams and had comments from other people that my skin is looking bright and healthy... absolutely delighted !
May 12, 2026
Reply from Absolute Collagen
Hi Catherine,
We're happy you find the collagen drink quite nice and that our face creams are great. Thank you for your positive feedback!
Reply from Absolute Collagen
We appreciate you sharing your experience with us. We value your feedback and will use it to improve our interactions.
If you did require any support, please feel free to reach out to our Customer Service Team by emailing care@absolutecollagen.com!
Only giving 3 stars as I tried to…
Only giving 3 stars as I tried to cancel my subscription on line and it doesn’t allow you. You need to call a phone number which doesn’t make it as convenient.
May 7, 2026
Reply from Absolute Collagen
Hi there - thank you for taking the time to leave us your review.
We ask our customers to get in touch if they wish to cancel as we love speaking to our Absoluters and really appreciate the feedback, if we can help in anyway we always want to, so sorry that this caused an inconvenience to you.
If you are not able to call you can of course email us anytime! I've asked a member of the team to reach out to you to make sure that your subscription is cancelled!
Reply from Absolute Collagen
Hi Joanne,
We're so glad you love it! Thank you for sharing your positive experience with our product; we appreciate it greatly.
I have been using this product for just…
I have been using this product for just over a year now. My hair and skin is definitely better since I started. 🙂
May 12, 2026
Unprompted review
Reply from Absolute Collagen
Hi Mandy,
We're happy to hear that you've had a positive experience with our product for over a year! We appreciate you sharing how it has improved your hair and skin.
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