I needed a very late night last minute edit on an urgent project and David amazingly helped me through it! I've been using absolute for digitizing for years. Customer service is top notch!
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See what reviewers are saying
Absolute digitizing has been wonderful to work with! They have such great customer service with very quick response times. All of the work they have done for me has been fabulous. Great, clean stitch... See more
Finding a digitizer you can actually trust is harder than it should be. There are so many companies that overpromise and underdeliver, but this team has consistently exceeded my expectations. You can... See more
Needed a rush order for a custom monogram for a wedding in 5 days! Customer needs 100 napkins embroidered and the team at Absolute Digitizing made it happen in less than an hour on a Sunday!!! The d... See more
Company details
Written by the company
Absolute Digitizing provides embroidery digitizing service and vector conversion at competitive prices. Free Edits. Quality of final product guaranteed. 12 - 24 hour turnaround time. 6 days a week live chat support.
Contact info
2849 46th St # 3, Astoria, 11103, NY, United States
- absolutedigitizing@gmail.com
- www.absolutedigitizing.com
4.7
Excellent
48 reviews
No recent history of asking for reviews
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Replied to 100% of negative reviews
Typically replies within 2 weeks
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This company is SOLID for embroidery…
This company is SOLID for embroidery digitizing and vectorizing! They will go back and forth with you until the work is exactly how you want it and the prices are very affordable; plain and simple they make it happen.
February 19, 2021
Unprompted review
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Worst service ever. AND THEY ASKED FOR AN UPDATE
Worst service ever. First attempt looked nothing like my basic design. Next attempt looked better. Stitching out was an issue. Sent back images along with my desired result. ‘Edits’ returned to me unchanged.
Middle of the background was missing. Stitch quality is different when stitching on stabilizer vs a fill area. When asked about the hole in the design, they made it bigger instead of blanketing the area fully.
Worst experience
60 emails from February 2 - 24
3 orders. 3 refunds
#143793495
#144264510
#145015297
This is actually the second review that I did on your company. You asked me to take it down and give you another try. Obviously it was still a horrible result.
I had to piece parts of the many attempts to get a Frankenstein version of what I needed. Then paid someone else. I even sent you the finished project created by your competition.
There’s a saying- let sleeping dogs lie. It means don’t wake something that could potentially bite you. You’re five months too late.
Woof. Woof. Grrrrrrrr
February 17, 2021
Unprompted review
Reply from Absolute Digitizing
Hello! We apologize for not having a pleasant experience with us. Would you please share your form number so that we can have a look at the problem which your are mentioning? There is no user named Jack R in our customer list. Our customers are generally very satisfied by our quality but we apologize if your experience is not satisfactory. If you can provide your form number, we will definitely look into this matter as we very well understand that only a happy customer is a returning customer.
I a really,very,happy
I a really,very,happy, and pleased with Absolute Digitizing. I send my art work to two companies before I found Absolute and they were the only company that were able to get the job done. They communicated very well with me and the prices are so reasonable I will recommend them to anyone who needs their files Digitized for embroidery.
February 6, 2021
Unprompted review
They were very accommodating
They were very accommodating! I sent them a photo of a tractor that I wanted and they sent me a proof. I didn't check the proof good enough with only a glance and thought it was okay, however, when I received the digitized item, I discovered that it was the wrong thing. They responded the next day with the correct one at no extra charge even though I was the one who didn't check out the proof as I should have. It was very fast service in the very beginning, and they were able to edit the picture I sent them without the background. I only wanted the tractor and no background. I am very pleased and will use their service again.
N. Barnes
January 2, 2021
Unprompted review
Horrible customer service!!
Horrible customer service!!! Did not get what I ordered, and they will not give me the type of file that I asked for without paying more.
August 2, 2019
Unprompted review
Reply from Absolute Digitizing
We always provide 3 file types as default when the file type is not mentioned. i.e Emb (software generated file), Dst (universally accepted commercial machine embroidery file), PES (brother machine embroidery file). If a customer requests other file, we definitely give it to them without any charge since we just have to save it from the software and digitally transfer to the customer. We however erase data after 6 months. Sometimes customers come years later and ask that they need their logo in another format. You might have been asked to pay since we might not have it's emb file after six months from which we had to convert to your required machine format and even if you didn't have the emb file format then without digitizing again, there is no option to provide you with the new file. We have clearly mentioned on our website that we do not save any data of customer for more than 3 months. But if you still have the EMB file, just send it to us and we will convert it for free in your desired format. There is no hassle in doing this and its absolutely free.
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We just had our logo digitized by…
We just had our logo digitized by Absolute Digitizing - they had professional results with a great turnaround time. We noticed a very small inconsistency with the digitized logo - and without hesitation, Mike made the corrections and sent us the new files without question, same day! We will definitely be going through Absolute Digitizing for any future digitizing needs! Great results and customer service.
July 6, 2019
Unprompted review
Perfect Digitizing everytime
Absolute Digitizing is my main digitizing source. They are responsive to all requests and work with me to keep all of my clients satisfied with their embroidery.
January 16, 2019
Unprompted review
I have had dozens of designs digitized…
I have had dozens of designs digitized for embroidery by Absolute Digitizing over the last several years. They always return my files quickly and accurately at a very reasonable price. I would recommend them to anyone who wants a fast turnaround and quality products.
David
January 16, 2019
Unprompted review
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