Absolute Rugby Reviews 

4,815
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 167 reviews, reviewers had a great experience with this company. Customers consistently appreciate the simple website, noting that browsing and ordering products is straightforward and entirely hassle-free. People frequently mention that the clothing items feature brilliant quality, excellent design finishes, and very competitive pricing compared to other sellers. Consumers also note the prompt delivery times and helpful tracking updates provided throughout the entire shipping process. However, some customers also noted issues with items running too small or facing unexpected delivery delays at local sorting facilities. A few people additionally mentioned difficulties regarding product returns, sizing discrepancies, and getting prompt support when order errors occurred.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, expressing satisfaction with the materials and... See more

Delivery service

People report ambiguous experiences with delivery service, as opinions are heavily divided among consumers.... See more

Quality

Consumers find quality to be positive, highlighting excellent materials, phenomenal embroidered details, and... See more

Order

Users describe ambiguous interactions with order experiences, as opinions are heavily divided. On one hand,... See more

Service

Clients share ambiguous opinions on service, with many reviewers praising the fast delivery and excellent... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very pleased with the service provided, although a little disappointed with the quality and sizing of the bucket hat that I purchased. Shown as one size fits all and definitely on the small size.

Rated 4 out of 5 stars

Good choice, good prices,and shipping used this shop quite often. My only complaint is that your average International forward isnt an XL, or a XXS. Even when I was a fleet footed fly half, I was a 3x... See more

Rated 4 out of 5 stars

Easy to order through their website. Item I was ordering was available at a good price. I was kept up to date with delivery. Item arrived in Australia in a timely manner.

Rated 4 out of 5 stars

Easy to order, plenty of products to choose from and quick domestic delivery. The cut of the t-shirt (i had an M) is generous, not slim fitting.


Company details

  1. Rugby Store

Information provided by various external sources

Absolute Rugby provides Rugby Apparel, Merchandise and Equipment to customers across the Globe. Get great prices on rugby shirts, rugby training clothing, rugby tournament clothing, international rugby merchandise amongst much more along with fast, hassle free, cheap delivery rates to all corners of the world.


Contact info

4.0

Great

TrustScore 4 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.0

All reviews

(4,815)

174 reviews in the last 12 months

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Rated 4 out of 5 stars

Good experience with Absolute Rugby!

Good experience with Absolute Rugby, even if the time of delivery remain a little bit long!
It's probably enough I will repeat purchases with it if I can't find what I'm looking for in Italy!

March 7, 2026
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Rated 2 out of 5 stars

Poor customer service..

I ordered a Leinster Rugby cap on March 5th and received confirmation of purchase. A week later I still had not received my order nor had I received any information regarding shipping. I sent an email via customer service but received no acknowledgement. Finally two weeks after my original order I received my Leinster Cap. I can appreciate there may be delays but at the very least as a customer I want to be kept informed. I still have no idea what the delay was or why. The cap is great quality, the same cannot be said of such poor customer service.

March 5, 2026
Rated 1 out of 5 stars

To be honest

To be honest, I paid for an item only to have it refunded 10 days later with no explanation, despite writing an email.

March 3, 2026
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