Excellent and easy to use website. ABTA Travel was recommended by Money saving expert as a company who pays out on genuine claims. I've paid for cheap home insurance before for example and it's true... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company

ABTA Travel Insurance is travel insurance product from ABTA and is underwritten by Inter Partner Assistance S.A. part of the AXA Group.
Keep your plans on track with ABTA Travel Insurance.
It offers:
*Terms and conditions apply.
ABTA Travel Insurance also provides you with a reassuring range of benefits as standard that some other insurance providers don’t or will charge extra for – including:
ABTA Ltd is an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486) and which is permitted to arrange general insurance contracts as an intermediary.
The insurance is underwritten by Inter Partner Assistance S.A. Inter Partner Assistance S.A. is authorised and regulated by the National Bank of Belgium, with a registered head office at Boulevard du Régent 7, 1000 Brussels, Belgium. Authorised by the Prudential Regulation Authority (firm reference number 1035181). Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Inter Partner Assistance S.A. UK branch office address is 106-118 Station Road, Redhill, RH1 1PR. Inter Partner Assistance S.A. is part of the AXA Group.
30 Park Street, SE1 9EQ, London, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 70% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from ABTA Travel Insurance
As with all insurance of any type, I am usually sent the documents via e-mail or I log onto my account and am able to download them.
I was informed that I needed an authenticator to be able to do this (Google or Microsoft was suggested) I downloaded both and the link when scanned worked but did not match the code sent and after 2 hours of trying, I gave up.
After ringing Customer Services they said they would request a copy of my documents sent to my by e-mail, which they did within 48 hours but I would suggest most people do this type of thing from their mobiles ( as I only have a work PC with very high security).
Please make it easier for customers. Thanks

Reply from ABTA Travel Insurance
Great a lot cheaper insurance than most with pre existing conditions

Reply from ABTA Travel Insurance
Quick and easy to set up.
Seemed like good cover. Luckily didn’t need to make a claim.

Reply from ABTA Travel Insurance

Reply from ABTA Travel Insurance

Reply from ABTA Travel Insurance
Thanks again ABTA. For our holiday insurance. Very good cover .and very competitive pricing especially with long term medical issues.

Reply from ABTA Travel Insurance

Reply from ABTA Travel Insurance
Easy to complete and good value with this trusted provider.

Reply from ABTA Travel Insurance

Reply from ABTA Travel Insurance
Easy to access what we require as we have medical issues.price was perfect and site easy to use.

Reply from ABTA Travel Insurance
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.