Fantastic Help from Caira at Access Self Storage Alperton- 5 Stars! Caira at Access Self Storage in Alperton was amazing! She was really kind and helpful, making me feel valued as a customer. She a... See more
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Location
Switch location372 Ealing Road, Alperton, Middlesex, HA0 1BH Wembley, GB
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Had a great customer service. Kadeem had great professional manor when I came to Access Self Storage Alperton to hire a storage unit. I would recommend using Access Self Storage for a storage solutio... See more
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The person at the desk on last Sunday - 17th August was very polite and he knew what he was doing, friendly, just a fantastic experience
Company replied
Really well run site. Every thing very easy to set up and use. Harvey on site was brilliant, really helpful and friendly and made it all very simple
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Company details
Written by the company
Access Self Storage is one of the UK's largest and fastest growing self storage and office space rental companies. With over 20 years of experience in the self-storage industry, we have 59 Access Self Storage stores nationwide, all in easy to reach locations. Whether you're moving to a new home, storing stock, running an ecommerce business, decluttering your home or moving out of student accommodation and need a reputable, secure and affordable storage provider, our friendly, local store teams will find you the right storage for your needs.
Contact info
372 Ealing Road, Alperton, Middlesex, HA0 1BH, Wembley, United Kingdom
4.3
Excellent
14 reviews
Replied to 90% of negative reviews
Typically replies within 1 week
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Reply from Access Self Storage - Alperton
Thank you for your kind feedback, Nagma.
We are delighted to hear that you experienced very good service from our team at the Alperton store. It is wonderful to know that our staff made such a positive impression.
We truly appreciate you taking the time to share your experience and look forward to assisting you again in the future.
Reply from Access Self Storage - Alperton
Thank you for your wonderful feedback, Marshall.
We are delighted to hear you received fantastic service and truly appreciate your recommendation. It means a great deal to us.
We look forward to helping you again in the future.
Really well run site, great staff
Really well run site. Every thing very easy to set up and use. Harvey on site was brilliant, really helpful and friendly and made it all very simple
February 19, 2026
Reply from Access Self Storage - Alperton
Hi Siobhan,
Thank you for your great feedback.
We are delighted to hear that you found the site well run and everything easy to set up and use. Harvey will be especially pleased to know he made the process simple and welcoming for you.
We really appreciate you taking the time to share your experience.
Access Self Storage
Excellent service from start to finish
Excellent service from start to finish. The team here is fantastic—affable, polite, and genuinely happy to help. Makes such a difference! Big thanks to Kadeem, Wisdom, and Harvey. Couldn’t ask for more. Highly recommended ! [Unit0525]
February 3, 2026
Unprompted review
Reply from Access Self Storage - Alperton
Hi!
Thank you for such a brilliant review.
We are delighted to hear that you received excellent service from start to finish and that the team made such a positive difference. Kadeem, Wisdom, and Harvey will be thrilled to hear your kind words about their friendly and helpful approach.
Thank you for the high recommendation, it really means a lot to us.
Access Self Storage
Staff is friendly.
December 19, 2025
Reply from Access Self Storage - Alperton
Hi Bhavikkumar,
Thank you for your feedback! We’re glad to hear you found our staff friendly — we’ll be sure to pass your kind words on to the team.
Access Self Storage
Reply from Access Self Storage - Alperton
Hi!
Thank you for your 5-star review. We’re so glad you were pleased with the service.
Access Self Storage
Home moving storage
Had a great customer service.
Kadeem had great professional manor when I came to Access Self Storage Alperton to hire a storage unit. I would recommend using Access Self Storage for a storage solution if you are moving home.
September 14, 2025
Reply from Access Self Storage - Alperton
Hi Phillip,
Thanks so much for your kind words! We’re really glad to hear Kadeem made your move-in experience smooth and professional. We’ll be sure to pass on your feedback to him, and we really appreciate your recommendation!
Access Self Storage
Good customer service,and very clean…
Good customer service,and very clean storage rooms.
October 11, 2025
Reply from Access Self Storage - Alperton
Hi Fathali,
Thank you for your kind feedback! We’re delighted you found our customer service helpful and our storage rooms clean — we’ll be sure to share your comments with the team.
Access Self Storage
The person at the desk on last Sunday …
The person at the desk on last Sunday - 17th August was very polite and he knew what he was doing, friendly, just a fantastic experience
August 24, 2025
Reply from Access Self Storage - Alperton
Hi Ms Enoe,
We’re so pleased to hear our team member made such a positive impression with their friendly and professional service. Thank you for sharing your experience.
Access Self Storage
Reply from Access Self Storage - Alperton
Hi Jignesh,
We love your energy—thank you! We're excited to have you with us and look forward to making your storage experience a great one. If you need anything, we're always here to help!
Access Self Storage
Access Storage is the worst storage…
Access Storage is the worst storage company out there. They will aggressively come after you for money even after one day overdue. Refrain from believing the fake reviews. They come up with rubbish excuses for their failures and then claim only to be doing their job for the high cost of Storage Insurance. God help you if you have cause for a claim.
Moreover, on average, they will charge £20 to £30 monthly for insurance. You can go online and get a storage policy of £15 to £20 for the whole year. These people are only interested in milking money. The Alperton location is a proper hole.
March 4, 2024
Unprompted review
Fantastic Help from Caira at Access Storage -Alperton
Fantastic Help from Caira at Access Self Storage Alperton- 5 Stars!
Caira at Access Self Storage in Alperton was amazing! She was really kind and helpful, making me feel valued as a customer. She answered all my questions with a smile and helped me find the perfect storage solution. If you need great service, I highly recommend Access Self Storage – 5 stars for Caira!
February 10, 2024
Unprompted review
Reply from Access Self Storage - Alperton
Hi Gabor, thanks for taking the time out to leave us your glowing review! We are thrilled to hear about the positive service Caira from Alperton provided you with. Thank you for choosing Access Self Storage Alperton, the perfect storage solution.
Kind regards,
Safia
Staff are frendly Storage manager very…
Staff are frendly Storage manager very professional and helpful.
Booking tel sales person is efficient too.
February 12, 2023
Reply from Access Self Storage - Alperton
Dear Jegatheeswaran, thank you for your review. We value all feedback from our customers, and we are delighted that we have delivered the service we strive to achieve. Should you need storage again in the future please get in touch. Customer Service Team
The staff was very helpful in all the…
The staff was very helpful in all the ways thanks so much guys
December 19, 2022
Reply from Access Self Storage - Alperton
Hi Shreya, thank you for taking the time to write your review. We pride ourselves on delivering exceptional service and your feedback is appreciated. Should you need storage again in the future please get in touch. Customer Service Team
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